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Error 10: Communication error between the BACnet Integration Gateway and the system
The system loses communication with the Airzone BACnet interface. Check that the gateway is properly connected to the
automation bus of the Control board.
Error 11: Communication error between communication gateway and AC Unit
The system loses communication with the gateway and, therefore, with the AC unit. The system will open all the zones and
deactivate the control from the controllers, only allowing the operation of the unit from the controller of its manufacturer. To
solve this incident check:
1.
Verify if the Air unit is powered. To do this, check the controller of the AC unit is ON.
2.
Verify the AC unit operates properly by itself. To do this, disconnect the A/C unit Airzone system and select the unit
from the controller from the A/C unit.
3.
Connection: Check the polarity and connection of the gateway connectors and the indoor unit. Consult the technical
sheet of the gateway in question.
4.
Wiring: In DIN-rail gateways, check that the voltage between the poles (A/ -) and (B/ -) is correct (0.65 Vdc).
5.
Verify the status of the LEDs of the gateway is correct. To do this check the self-diagnose section or the technical sheet
of the gateway.
