AJA FiDO Series, Installation And Operation Manual

2

Trademarks

AJA

®

, KONA

®

, Ki Pro®, and XENA

®

 are registered trademarks of AJA Video, Inc. FiDO™, Io HD

™

 and Io

™

are trademarks of AJA Video, Inc. HDMI, the HDMI logo and High-Definition Multimedia Interface are 
trademarks or registered trademarks of HDMI Licensing LLC. DVI is a registered trademark of DDWG. 
All other trademarks are the property of their respective holders.

Notice

Copyright © 2011 AJA Video, Inc. All rights reserved. All information in this manual is subject to 
change without notice. No part of the document may be reproduced or transmitted in any form, or by 
any means, electronic or mechanical, including photocopying or recording, without the express 
written permission of AJA Inc.

Contacting Support

To contact AJA Video for sales or support, use any of the following methods:

180 Litton Drive, Grass Valley, CA. 95945 USA

Telephone: 800.251.4224 or 530.274.2048
Fax: 530.274.9442

Web: http://www.aja.com
Support Email: support@aja.com 
Sales Email: sales@aja.com

When calling for support, have all information at hand prior to calling. 

Limited Warranty

AJA Video warrants that this product will be free from defects in materials and workmanship for a 
period of five years from the date of purchase. If a product proves to be defective during this warranty 
period, AJA Video, at its option, will either repair the defective product without charge for parts and 
labor, or will provide a replacement in exchange for the defective product.

In order to obtain service under this warranty, you the Customer, must notify AJA Video of the defect 
before the expiration of the warranty period and make suitable arrangements for the performance of 
service. The Customer shall be responsible for packaging and shipping the defective product to a 
designated service center nominated by AJA Video, with shipping charges prepaid. AJA Video shall 
pay for the return of the product to the Customer if the shipment is to a location within the country in 
which the AJA Video service center is located. Customer shall be responsible for paying all shipping 
charges, insurance, duties, taxes, and any other charges for products returned to any other locations.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or 
inadequate maintenance and care. AJA Video shall not be obligated to furnish service under this 
warranty a) to repair damage resulting from attempts by personnel other than AJA Video 
representatives to install, repair or service the product, b) to repair damage resulting from improper 
use or connection to incompatible equipment, c) to repair any damage or malfunction caused by the 
use of non-AJA Video parts or supplies, or d) to service a product that has been modified or integrated 
with other products when the effect of such a modification or integration increases the time or 
difficulty of servicing the product. 

THIS WARRANTY IS GIVEN BY AJA VIDEO IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. 
AJA VIDEO AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR 
FITNESS FOR A PARTICULAR PURPOSE. AJA VIDEO’S RESPONSIBILITY TO REPAIR OR REPLACE 
DEFECTIVE PRODUCTS IS THE WHOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR 
ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER AJA 
VIDEO OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Note: 

AJA does not support use of any SFP modules other than our own; use of any non-AJA SFP 

module  will void the warranty.