FS2 Frame Synchronizer/Converter v3.0 117 www.aja.com
Warranty Information
Limited Warranty
AJA Video Systems, Inc. (AJA Video) warrants that this product will be free from
defects in materials and workmanship for a period of five years from the date of
purchase. If a product proves to be defective during this warranty period, AJA Video,
at its option, will either repair the defective product without charge for parts and
labor, or will provide a replacement in exchange for the defective product.
In order to obtain service under this warranty, you the Customer, must notify AJA
Video of the defect before the expiration of the warranty period and make suitable
arrangements for the performance of service.The Customer shall be responsible
for packaging and shipping the defective product to a designated service center
nominated by AJA Video, with shipping charges prepaid. AJA Video shall pay for
the return of the product to the Customer if the shipment is to a location within
the country in which the AJA Video service center is located. Customer shall be
responsible for paying all shipping charges, insurance, duties, taxes, and any other
charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use
or improper or inadequate maintenance and care. AJA Video shall not be obligated
to furnish service under this warranty a) to repair damage resulting from attempts
by personnel other than AJA Video representatives to install, repair or service
the product, b) to repair damage resulting from improper use or connection to
incompatible equipment, c) to repair any damage or malfunction caused by the use of
non-AJA Video parts or supplies, or d) to service a product that has been modified or
integrated with other products when the effect of such a modification or integration
increases the time or difficulty of servicing the product.
THIS WARRANTY IS GIVEN BY AJA VIDEO IN LIEU OF ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED. AJA VIDEO AND ITS VENDORS DISCLAIM ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
AJA VIDEO’S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE
WHOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR ANY INDIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER
AJA VIDEO OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH
DAMAGES.
