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12. Trouble shooting guide.

Should you experience difficulties operating this product please consult the guide below before calling 
the Customer Help Line.

20

If you are still having difficulty please call the Technical help line. Ring 0845 293 7698 (Normal rates apply).

Opening hours Mon-Fri 8 am – 8pm. Sat 9 am – 4pm. Sun 11am – 4pm “Bank holidays as Sun”

Or try our website :-

www.ekey.co.uk

(24Hr) Emails should be responded to within 3 - 4 hours should the 

consumer have difficulty getting through.

SYMPTOM

POSSIBLE CAUSE

REMEDY

Dead No led lit

Power not connected to TV

Check power lead connections

No Picture. Led lit Red

TV in standby.

Press Power button on TV or Standby button on 
remote control.

No picture. Dark screen Led lit 
Green

Backlight faulty

Call customer help line.

No picture. Blue screen. No signal 
displayed

Incorrect input setting

Ensure the input selected has an input connected to 
it and is turned on.

Aerial not connected

Ensure aerial is connected

TV not tuned in

Follow instructions on page 11/14

TV Picture noisy and ghosting 
(Analog)

Poor aerial signal

Have aerial signal checked. If indoor aerial it may 
need an outdoor aerial.

TV Picture freezing and breaking 
up (Digital).

Poor aerial signal

Have aerial signal checked. If indoor aerial it may 
need an outdoor aerial.

Teletext freezing or breaking up

Poor aerial signal

Have aerial signal checked. If indoor aerial it may 
need an outdoor aerial.

Digital Signals missing

Poor aerial signal

Have aerial signal checked. If indoor aerial it may 
need an outdoor aerial.

Bright dots or Dark dots

Pixel damage

This is not uncommon. It is not covered by warranty

DVD OPERATION

Disc will not insert

DVD not selected

Select DVD in SOURCE Menu

Disc already in player

Press Eject to remove disc

Disc will not eject

DVD not selected

Select DVD in SOURCE Menu

Disc damaged

Call customer help line.

Disc will not play.

Disc dirty or damaged

Clean disc as on page 21. If damaged discard.

Incorrect disc region

This player is only licensed to play Region 2 discs

Lost Password

0000

Disc freezes, jumps or misses 
chapters

Disc dirty or damaged

Clean disc as on page 21. If damaged discard.

Remote Control

No or intermittent operation

Exhausted batteries

Replace batteries every six months

Summary of Contents for APLDVD2621W

Page 1: ...Model APLDVD2621W HDID MSD106 Digital LCD TV with DVD DVBt Freeview HDMI Customer Help Line 0845 293 7698 Website www ekey co uk ...

Page 2: ... 4 User Controls 5 5 Remote Control 6 6 Connections 8 7 Menu Operation 11 8 Teletext 17 9 EPG Electronic Programme Guide 18 10 DVD Operation 18 11 DVD Setup menu s 18 12 Trouble Shooting Guide 20 13 Disc Care 21 14 Wall mounting 21 15 Specifications 22 16 RoVi Statement 22 ...

Page 3: ...trolled waste disposal please keep separate from other household waste and recycle it responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where you purchased the product or their local government office for details of where and how you can take this item for environmentally safe re cycling Business users should contact their supplie...

Page 4: ... use a soft moist cloth with a dilute mild detergent Do NOT use petrol based fluids or abrasive materials LCD Screen Do not hit or cause impact to the LCD screen The screen consists of many individual pixels and is easily damaged Bright or dark dots may occur and are not covered by warranty 3 DIGITAL SWITCH OVER AND YOUR TV WHAT YOU NEED TO DO TO ENJOY WATCHING TV DURING AND FOLLOWING DIGITAL SWIT...

Page 5: ...3 Accessories Please check the contents of the TV before you continue If any item is missing please contact your point of purchase User Manual Remote Control Mains lead 4 ...

Page 6: ...in a sub menu will revert to previous level of menu 6 Input Selects the different input sources each press will select another input source 7 Power Switches TV On from standby Also returns TV to standby 8 LED Displays Tv status In standby illuminates Red in operation illuminates Green 9 I R Lens Remote control receiver lens Do not obstruct or cover Side view DVD Controls 1 Press to play and pause ...

Page 7: ...e 38 STOP HOLD Stops playing DVD discs Hold freezes text pages 40 NEXT BLUE Next selects next chapter or track in DVD mode Blue fast text mode 42 DVD ZOOM Changes picture size in DVD mode 1 STANDBY Switches TV to Standby and Operation 3 P MODE Selects picture modes 5 S MODE Selects sound modes 7 0 9 Numeric buttons for direct channel selection or track chapter numbers 9 SOURCE Selects various inpu...

Page 8: ...lean the compartment with soapy water and scrape any residue from the contacts To NOT touch or ingest battery residue Should you swallow chemicals leaked from a battery please URGENTLY consult a medical adviser 4 In the event that the remote control does not function please check that the VE end of the battery terminals are in contact with the connection spring Some batteries have a smaller VE ter...

Page 9: ...V 75 Ω typical CI SLOT Place a CAM Conditional Access Module into this point to allow a Pay per View card to be used Y Pb Pr Component video inputs from sources with progressive scan outputs HDMI Input CVBS Input IMPORTANT When making connections ensure the TV is disconnected from the DC supply input and that the appliance being connected is also disconnected from the mains supply Typical connecti...

Page 10: ...fortable listening Note Do NOT use headphones at high volume levels for prolonged periods SCART Disconnect TV from mains supply Connect scart lead to TV and appliance Connect adaptor to TV and power to appliance Use SOURCE to select SCART In some circumstances the TV will automatically select scart when the appliance is used S VIDEO Disconnect TV from mains supply Connect S VIDEO lead and Audio L ...

Page 11: ...sconnect TV from mains supply Connect Y Pb Pr leads and audio leads to TV and appliance It is wise to use dedicated Y Pb Pr leads from your retailer Connect adaptor to TV and power to appliance Use SOURCE to select Y Pb Pr 10 ...

Page 12: ...orner Press either the Standby button on the remote control or the Power button on the TV The led will now turn Green and the screen will light up after approx 5 seconds At this stage no stations will be stored Basic Tuning Press the LCD MENU button on the Remote Control The menu as in Fig 1 will be shown Using the buttons select AUTOTUNING and press OK Menu Fig 2 will be displayed If you are in a...

Page 13: ...picture brightness Colour Adjusts the colour saturation colour depth Sharpness Adjusts the clarity of the picture If the signal is noisy analog then this setting should be reduced to mask the noise Tint Only available when using NTSC sourced material from the AV inputs Colour Temperature Adjusts the colour hardness select between Normal Warm Cold Aspect Ratio Allows selection of screen sizes this ...

Page 14: ... Fig 9 Language English only available Country UK This is set in the Tuning Menu Auto Tuning Hearing Impaired Digital TV only Sets Subtitles when transmitted Restore Factory Default Restores all factory settings The password is required for this feature 0000 Lock Fig 10 Lock System When this is selected you will be required to enter the password If this feature is selected all functions in the TV ...

Page 15: ...ning see next DTV Manual Tuning Fig 13 It may be necessary to add more digital channels as they are provided by the programme providers or manually tune stations for reasons above Select DTV Manual Tuning and press Ok Using the buttons select the channel number of the multiplex channel required The correct channel numbers are available from the website www dtg org uk and select Transmitters If you...

Page 16: ...gain When a channel has been selected to Skip you still may select that channel with the numeric buttons Fav To add channels to your Favourite library use the cursor buttons to select the channel you wish to add Press the FAV button A FAV logo will be shown at the side of the selected channel To remove the channel from the Favourite library simply press the FAV button again Programme Edit Digital ...

Page 17: ...module away from the TV Reconnect the TV and switch on Select DTV Insert your Pay per view card Do NOT touch the gold contacts Press the LCD Menu button and select TV Setting menu Select CI Information and press If everything is working ok you will see Fig 18 Use the cursor buttons to select Module Information and press OK If things are working Ok you should see the information as in Fig 19 To che...

Page 18: ... size REVEAL Press to reveal hidden answers in quizzes or puzzles SUBPAGE Some text pages may contain several sub pages To access these press this button and then enter the page number using the numeric buttons Press again to exit the feature COLOUR BUTTONS Red Green Yellow Blue are used as fast access buttons to pages of text which are highlighted at the bottom of each text page HOLD Press to hol...

Page 19: ...ectly may cause damage to the Laser Optic Do NOT place any damaged dirty or disc not 12 cm in diameter into the loader The mechanism will draw the disc in automatically In most cases the DVD Title will be displayed together with a Disc menu Select the feature required with the cursor buttons and press PLAY Pause To Pause play press the Play Pause button press again to continue playing To Stop play...

Page 20: ...the and buttons Default is English If the disc has that language it will play the soundtrack in that language SUBTITLES Select Subtitle using the buttons The languages available will be shown in the right column Select the required language using the and buttons Default is English If the disc has that language it will display the Subtitles in that language DISC MENU Select Disc menu using the butt...

Page 21: ...cture noisy and ghosting Analog Poor aerial signal Have aerial signal checked If indoor aerial it may need an outdoor aerial TV Picture freezing and breaking up Digital Poor aerial signal Have aerial signal checked If indoor aerial it may need an outdoor aerial Teletext freezing or breaking up Poor aerial signal Have aerial signal checked If indoor aerial it may need an outdoor aerial Digital Sign...

Page 22: ...a soft dry cloth For stubborn dirt use a soft cloth with dilute detergent Ensure the disc is completely dry before placing into the player DO NOT USE CHEMICAL CLEANERS OR VYNYL DISC FLUID 14 Wall Mounting To mount the TV on a wall you need to purchase an adjustable bracket to fit 400 x 200mm centres Remove the screws as shown below Fig 26 Slide the base from the TV Mount the wall bracket as descri...

Page 23: ...c Media DVD CD VCD VCD2 CDG JPEG Remote Control Infra Red Remote Control batteries 2 x AAA cells 15 Specifications 22 Technical Specifications are subject to change without notice Errors and omissions are exempted 16 Rovi Statement This item incorporates copy protection technology that is protected by U S Patents and other intellectual property rights of Rovi Corporation Reverse engineering and di...

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