Akuvox R26, Admin Manual

Page 1: ...R26 Series Door Phone Admin Guide R26C R26P ...

Page 2: ...y configure the door phone This manual is applicable to 26 0 3 xx version and it provides all functions configurations of R26C P Please visit Akuvox forum or consult technical support for any new information or latest firmware Note Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter ...

Page 3: ... Information 3 2 Daily Use 4 2 1 Make a Call 4 2 2 Receive a Call 4 2 3 Unlock by RFID Card Optional 4 3 Basic Features 5 3 1 Access the Website Setting 5 3 1 1 Obtain IP Address 5 3 1 2 Access the Device Website 5 3 2 Password Modification 6 3 2 1 Modify the Web Password 6 3 2 2 Session Time Out 6 ...

Page 4: ... 1 DHCP Mode 7 3 3 2 2 Static IP Mode 8 3 3 2 3 Local RTP 8 3 3 2 4 SNMP 9 3 3 2 5 VLAN 9 3 3 2 6 TR069 10 3 3 3 Sound 11 3 4 Intercom Call 12 3 4 1 Direct IP Call 12 3 4 2 SIP Call 13 3 4 2 1 SIP Account 13 3 4 2 2 SIP Server 1 2 14 3 4 2 3 Outbound Proxy Server 15 ...

Page 5: ...eb Call 16 3 4 5 No Answer Call 17 3 4 6 Multicast 17 3 4 7 Push To Hang Up 17 3 5 Security 18 3 5 1 Live View 18 3 5 2 RTSP 18 3 5 3 ONVIF 20 3 6 Access Control 21 3 6 1 Relay 21 3 6 2 Card Setting Optional 22 3 6 3 Open Relay via HTTP 23 3 6 4 Unlock via Exit Button 24 ...

Page 6: ...guration 25 4 1 1 LED 25 4 1 2 IR LED 27 4 1 3 RF Card Code Display Related 27 4 2 Intercom 28 4 2 1 Call Time Related 28 4 2 2 Return Code When Refuse 28 4 2 3 SIP Call Related 29 4 2 4 Codec 30 4 2 5 DTMF 31 4 2 6 Session Timer 32 4 2 7 Encryption 32 4 2 8 NAT 32 ...

Page 7: ... alarm 35 4 4 2 Motion 35 4 4 3 Action 36 4 4 3 1 Action Parameters 36 4 4 3 2 No Answer Action 38 4 4 3 3 Push Button Action 38 4 4 3 4 Input Interface Triggered Action 39 4 4 3 5 Motion Triggered Action 39 4 4 3 6 Action URL 40 4 5 Upgrade 40 4 5 1 Web Upgrade 40 4 5 2 Autop Upgrade 41 ...

Page 8: ...4 5 3 Backup Config File 43 4 5 4 DHCP Option 44 4 6 Log 44 4 6 1 Call log 44 4 6 2 Door Log 44 4 6 3 System Log 45 4 6 4 PCAP 45 ...

Page 9: ...eo outdoor phone It can be connected with users Akuvox indoor monitors for remote access controlling and monitoring Users can operate the indoor phone to communicate with visitors via voice and video and use RFID cards to unlock the door R26C only It s applicable in villas offices and so on Figure 1 1 Product description ...

Page 10: ...nd network connection 12V GND External power supply terminal if POE is not available RS485A B RS485 terminal DOORA B Trigger signal input terminal RelayA B NO NC COM Relay control terminal Note The general door phone interface diagram is only for reference Figure 1 2 2 General interface Figure 1 2 1 R26 s interface ...

Page 11: ...e 3 1 3 LED Status Information LED Status Description Blue Always on Normal status Flashing Calling Red Flashing Network is unavailable Green Always on Talking on a call Flashing Receiving a call Pink Flashing Upgrading ...

Page 12: ...ive a Call Users can use phone or indoor monitor to call R26X and R26X will answer it automatically by default If auto answer function is disabled pressing call button to answer incoming call 2 3 Unlock by RFID Card Optional Place the predefined RFID card on the card reader The door phone will announce the door is now opened and unlock the door 13 56MHz RF card is supported on R26C ...

Page 13: ...ll enter IP announcement mode In announcement mode the IP address will be announced periodically and IP 0 0 0 0 would be announced if no IP address is obtained Press call button again to quit the announcement mode 3 1 2 Access the Device Website Open a Web browser and access the corresponding IP address Enter the default user name and password to login The default Figure 3 1 2 Access the device we...

Page 14: ...ation Go to Security Basic to modify password and session time 3 2 1 Modify the Web Password To modify password of admin or user account 3 2 2 Session Time Out To configure session time out value Over the value users need to login again to continue configuring Figure 3 2 1 Modify the web password Figure 3 2 2 Session time out ...

Page 15: ...r To configure primary NTP server address Secondary Server To configure secondary NTP server address it takes effect if primary NTP server is unreachable Update Interval To configure interval between two consecutive NTP requests System Time The current time of the phone 3 3 2 Network 3 3 2 1 DHCP Mode Go to Network Basic Figure 3 3 1 Time Figure 3 3 2 1 DHCP mode ...

Page 16: ... Go to Network Basic to configure If selected users could manually set IP address subnet mask default gateway and DNS server The figure below shows static IP setting 3 3 2 3 Local RTP Go to Network Advanced to configure To display and configure Local RTP settings Max RTP Port Determine the maximum port that RTP stream can use Figure 3 3 2 3 Local RTP Figure 3 3 2 2 Static IP mode ...

Page 17: ...ble SNMP feature Port To configure SNMP server s port Trusted IP To configure allowed SNMP server address and it could be an IP address or any valid URL domain name Note SNMP Simple Network Management Protocols is Internet standard protocol for managing devices on IP networks 3 3 2 5 VLAN Go to Network Advanced to configure To display and configure VLAN settings Figure 3 3 2 5 VLAN Figure 3 3 2 4 ...

Page 18: ...etworking environment 3 3 2 6 TR069 Go to Network Advanced to configure To display and configure TR069 settings Active To enable or disableTR069 feature Version To select supported TR069 version version 1 0 or 1 1 ACS CPE ACS is short for auto configuration servers as server side CPE is short for customer premise equipment as client side devices URL To configure URL address for ACS or CPE User Nam...

Page 19: ...echnical specification entitled CPE WAN Management Protocol CWMP It defines an application layer protocol for remote management of end user devices 3 3 3 Sound Go to Phone Voice to configure volume and upload tone file Mic Volume To configure microphone volume Speaker Volume To configure speaker volume Open Door Warning Disable it users will not hear the prompt voice when the door is opened Figure...

Page 20: ...oor tone by users 3 4 Intercom Call 3 4 1 Direct IP Call Without sip server users can also use IP address to call each other but this way is only suitable in the LAN Go to Phone Call Feature to enable the direct IP call for door phones first Then go to Intercom Basic to configure the IP address of the destination E g IP address 192 168 1 100 It supports up to 8 lines simultaneously Figure 3 3 3 2 ...

Page 21: ...calls which use SIP numbers to make or receive calls should be supported by SIP server Users need to register accounts and fill SIP feature parameters before using it Go to Account Basic to configure SIP account and SIP server for door phone first Then press the push button to make SIP call 3 4 2 1 SIP Account Status To display register result Display Label To configure label displayed on the phon...

Page 22: ...ion 3 4 2 2 SIP Server 1 2 Server IP 1 To enter SIP server s IP address or URL Server IP 2 To display and configure secondary SIP server settings This is for redundancy if registering to primary SIP server fails the phone will go to secondary SIP server for registering Registration Period The registration will expire after registration period the phone will re register automatically within registr...

Page 23: ... an unreliable but very efficient transport layer protocol TCP Reliable but less efficient transport layer protocol TLS Secured and reliable transport layer protocol DNS SRV DNS record for specifying the location of services 3 4 2 5 NAT To display and configure NAT Net Address Translator settings STUN Short for simple traversal of UDP over NATs a solution to solve NAT issues Figure 3 4 2 3 Outboun...

Page 24: ...thout SIP proxy Auto Answer Delay To configure delay time before an incoming call is automatically answered Auto Answer Mode To set video or audio mode for auto answer by default Then incoming call will be answered automatically 3 4 4 Web Call Go to Intercom Basic to dial out or answer incoming call from website Figure 3 4 3 1 Auto answer Figure 3 4 3 2 Auto answer Figure 3 4 3 3 Auto answer Figur...

Page 25: ...ose the multicast number the range is 1 10 Paging priority Active Enable to disable the multicast Listening Address Enter the IP address users need to listen Label Input the label for each listening address 3 4 7 Push To Hang Up Go to Intercom Basic to configure To enable or disable pushing button to hang up Figure 3 4 6 Multicast Figure 3 4 7 Push to hang up Figure 3 4 5 1 No Answer call Figure 3...

Page 26: ...p IP_address 8080 picture jpg Users can also check the real time video via URL http IP_address 8080 video cgi PelcoController The R26X doorphone can support the pelco d protocol and control the direction of camera cradle head 3 5 2 RTSP R26X supports RTSP stream go to Intercom RTSP to enable or disable RTSP server The URL for RTSP stream is Figure 3 5 1 Live view Figure 3 5 2 1 RTSP ...

Page 27: ...sometimes called MPEG 4 part 10 To modify the resolution framerate and bitrate of H 264 MPEG4 Video Parameters MPEG4 is one of the network video image compression standard It supports the maximum compression ratio 4000 1 It is an important and common video function with great communication application integration ability and less core program space To modify the resolution framerate and bitrate of...

Page 28: ...rate and bitrate of MJPEG 3 5 3 ONVIF R26X supports ONVIF protocol which means R26X s camera can be searched by other devices like NVR which supports ONVIF protocol as well Go to Intercom ONVIF to configure ONVIF mode and its username password Switching ONVIF mode to undiscoverable means that users must program ONVIF s URL manually The ONVIF s URL is http IP_address 8090 onvif device_service Figur...

Page 29: ...6X supports two relays users can configure them respectively Relay Type Default state means NC and COM are normally closed while invert state means NC and COM are normally opened Relay Delay To configure the duration of opened relay Over the value the relay would be closed again DTMF Option To select digit of DTMF code R26X supports maximum 4 digits DTMF code DTMF To configure 1 digit DTMF code fo...

Page 30: ... prepare power adapter for external devices which connects to relay 3 6 2 Card Setting Optional Go to Intercom Card setting to manage card access system Import Export Card Data R26X supports import or export the card data file which is convenient for administrator to deal with a large number of cards The maximum card data file is 200K which is around 500 cards Note Please consult administrator for...

Page 31: ...ist Note Users can use card to access only when card status has been switched to Normal Door Card Management Valid card information will be shown in the list Administrator could delete one card s access permission or empty all the list 3 6 3 Open Relay via HTTP Users can use a URL to remote unlock the door Go to Intercom Relay to configure Switch Enable this function Disable by default Figure 3 6 ...

Page 32: ...ut triggers Input A B DOOR A B Input Service To enable or disable input trigger service Trigger Option To choose open circuit trigger or closed circuit trigger Low means that connection between door terminal and GND is closed while high means the connection is opened Action to execute To choose which action to execute after the input terminal is triggered Http URL To configure URL If HTTP action i...

Page 33: ...tatus of input signal 3 7 Reboot Go to Upgrade Basic users can reboot the phone 3 8 Reset Go to Upgrade Basic users can reset to factory setting 4 Advance Feature 4 1 Phone Configuration 4 1 1 LED Go to Intercom LED Setting to configure the LED status Figure 3 7 Reboot Figure 3 8 Reset ...

Page 34: ...ee color Red Green Blue Blink Mode To setup the different blink frequency LED Control Use HTTP URL to remote control the LED status Http format http PhoneIP fcgi do action LedAction State 1 Color 1 M ode 2500 Status 1 Idle 2 OffLine 3 Calling 4 Talking 5 Receiving Color 1 Green 2 Blue 3 Red Mode 0 Always On 1 Always Off 500 1000 1500 2000 25000 3000 Figure 4 1 1 1 LED Figure 4 1 1 2 LED ...

Page 35: ...tensity is smaller Users can configure the upper and lower bound and when photoresistor value is larger than upper bound infrared LED will turn on As contrast when photoresistor value is smaller than lower bound infrared LED will turn off and device turns to normal mode 4 1 3 RF Card Code Display Related Go to Intercom Advanced to configure RFID Display Mode To be compatible different card number ...

Page 36: ...gure the max no answer call time Hang Up After Open Door To set the time that hang up the call after open the door 4 2 2 Return Code When Refuse Go to Phone Call Feature Others to configure Return Code When Refuse Allows users to assign specific code as return code to SIP server when an incoming call is rejected Figure 4 2 1 1 Call time related Figure 4 2 1 2 Call time related Figure 4 2 2 Return ...

Page 37: ...esignated SIP account Caller ID Header To choose caller ID header format Anonymous Call If enabled R26X will block its information when calling out Anonymous Call Rejection If enabled calls who block their information will be screened out Missed Call Log If enabled any missed call will be recorded into call log Prevent Hacking If enabled it will prevent SIP messages from hacking Figure 4 2 3 1 SIP...

Page 38: ...equires different bandwidth users can enable disable them according to different network environment Note Bandwidth consumption and sample rates are as below Codec Bandwidth Sample Rates PCMA 64kbit s 8kHz PCMU 64kbit s 8kHz G729 8kbit s 8kHz G722 64kbit s 16kHz Video Codec R26X supports H 264 standard which provides better video quality at substantially lower bit rates than previous Figure 4 2 4 ...

Page 39: ...e RTP audio video profile Go to Phone Call Feature to configure multicast related codec 4 2 5 DTMF Go to Account Advanced to configure RTP audio video profile for DTMF and its payload type Type Support Inband Info RFC2833 or their combination How To Notify DTMF Only available when DTMF type is Info DTMF Payload To configure payload type for DTMF Figure 4 2 4 3 Codec Figure 4 2 5 DTMF ...

Page 40: ...AC or UAS 4 2 7 Encryption Go to Account Advanced to configure it If enabled voice will be encrypted 4 2 8 NAT Go to Account Advanced to display NAT related settings UDP Keep Alive message If enabled R26X will send UDP keep alive message periodically to router to keep NAT port alive UDP Alive Msg Interval Keep alive message interval Figure 4 2 6 Session timer Figure 4 2 7 Encryption Figure 4 2 8 N...

Page 41: ...eld in the SIP message If users agent is set to specific value users could see the information from network package If user agent is not set by default users could see the company name model number and firmware version from network package 4 3 Access Control 4 3 1 Web Relay R26X can support extra web relay which is connected with the door phone via network Figure 4 2 9 User agent Figure 4 3 1 1 We...

Page 42: ...b Relay Action Web relay action is used to trigger the web relay The action URL is provided by web relay vendor Web Relay Key If the DTMF keys same as the local relay the web relay will be open with local relay But if there are different the web relay is invalid Web Relay Extension The webrelay can only receive the DTMF signal from the corresponding extension number Note Users can modify username ...

Page 43: ...f the gravity of R26X changes dramatically the phone will alarm Gravity sensor threshold stands for sensitivity of sensor 4 4 2 Motion R26X supports motion detection go to Intercom Motion to configure detection parameter Motion Detection To enable or disable motion detection Motion Delay To configure minium time gap between two snapshots Figure 4 4 1 Anti alarm Figure 4 4 2 1 Motion ...

Page 44: ... calls via SIP call method when trigger specific actions 4 4 3 1 Action Parameters Go to Intercom Action to set action receiver Email Notification Sender s email address To configure email address of sender Receiver s email address To configure email address of receiver SMTP server address To configure SMTP server address of sender Figure 4 4 3 1 1 Action parameters Figure 4 4 2 2 Motion ...

Page 45: ... email Email content To configure content of email Email Test To test whether email notification is available FTP Notification FTP Server To configure URL of FTP server FTP User Name To configure user name of FTP server FTP Password To configure password of FTP server FTP Test To test whether FTP notification is available SIP Notification SIP Call Number To configure SIP call number SIP Call Name ...

Page 46: ...s function the device will record any changes of the surrounding environment then send the message or picture to the corresponding receiver Action to execute Tick the suit the suitable way to receive the action message HTTP URL If you tick HTTP URL and then enter the HTTP server IP address in the HTTP URL area When the device detects any changes it will send HTTP network package Figure 4 4 3 2 No ...

Page 47: ...nfigure after how long to execute to send out notifications and trigger relay Open Relay To configure which relay to trigger 4 4 3 5 Motion Triggered Action Go to Intercom Motion to configure Action to execute To choose which action to execute after triggering Http URL To configure URL If HTTP action is chosen SDMC Upload Upload the capture to the SDMC Figure 4 4 3 4 Input interface trigger action...

Page 48: ...use to separate each value staring with For example Open Relay Success incident input http server IP address help xml mac mac when the relay of R26X is triggered successfully the phone will send a HTTP packet to the server through the HTTP package to know the MAC of the phone 4 5 Upgrade 4 5 1 Web Upgrade Go to Upgrade Basic users can upgrade firmware Reset to factory setting and reboot Figure 4 4...

Page 49: ... send SIP subscription message to PNP server automatically to get auto provisioning server s address By default this SIP message is sent to multicast address 224 0 1 75 PNP server address by standard Manual Autop Autop Auto Provisioning is a centralized and unified upgrade of telephone It is a simple and time saving configuration for phone It is mainly used by the device to download corresponding ...

Page 50: ...ice or PBX server to initiate an upgrade request URL Auto provisioning server address User Name Configure if server needs an username to access otherwise left blank Password Configure if server needs a password to access otherwise left blank Common AES Key Used for phone to decipher common auto provisioning configuration file AES Key MAC Used for phone to decipher MAC oriented auto provisioning co...

Page 51: ...elf explanatory For example mode Power on means phone will go to do provisioning every time it powers on Note Please refer to the related feature guide from Akuvox forum 4 5 3 Backup Config File Go to Upgrade Advanced to backup the config file Export Autop Template To export current config file Others To export current config file Encrypted or import new config file Figure 4 5 2 3 Autop update Fig...

Page 52: ... Submit to save Note To make DHCP autop URL works the PNP should be disable 4 6 Log 4 6 1 Call log Go to Phone Call Log users can see a list of call log which have dialed received or missed Users can delete calls from list 4 6 2 Door Log Go to Phone Door Log users can see a list of door log which records card information and data Figure 4 5 4 Backup config file Figure 4 6 1 Call log Figure 4 6 2 D...

Page 53: ...ore specific system log is saved to a temporary file By default it s level 3 Export Log Click to export temporary system log file to local PC 4 6 4 PCAP Go to Upgrade Advanced to start stop packets capturing or to export captured packet file Start To start capturing all the packets file sent or received from phone Stop To stop capturing packets Figure 4 6 3 System log Figure 4 6 4 PCAP ...

Page 54: ...AN Management Protocol DTMF Dual Tone Multi Frequency DHCP Dynamic Host Configuration Protocol DNS Domain Name System DND Do Not Disturb DNS SRV Service record in the Domain Name System FTP File Transfer Protocol GND Ground HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure IP Internet Protocol ID Identification IR Infrared LCD Liquid Crystal Display LED Light Emitting Diode...

Page 55: ...rk Address Translation NVR Network Video Recorder ONVIF Open Network Video Interface Forum SIP Session Initiation Protocol SNMP Simple Network Management Protocol STUN Session Traversal Utilities for NAT SNMP Simple Mail Transfer Protocol SDMC SIP Devices Management Center TR069 Technical Report069 TCP Transmission Control Protocol TLS Transport Layer Security TFTP Trivial File Transfer Protocol U...

Page 56: ... about the product please visit us at www akuvox com or feel free to contact us by Sales email sales akuvox com Technical support email techsupport akuvox com Telephone 86 592 2133061 ext 7694 8162 We highly appreciate your feedback about our products ...