Akuvox R67G, User Manual

Page 1: ...1 R67G IP Phone User Manual...

Page 2: ...l Hold Resume 13 2 5 DND 14 2 6 Call Waiting 14 2 7 Call Completion 15 2 8 Call Forward 15 2 9 Call Transfer 16 2 9 1 Bind Transfer 16 2 9 2 Consultation Transfer 17 2 10 Conference 17 2 10 1 Create L...

Page 3: ...2 3 2 4 LDAP 32 3 3 History Management 33 3 4 System Customizations 33 3 4 1 Programmable Key 33 3 5 SIP Account Management 34 3 5 1 Register an account 34 3 5 2 Disable an account 34 3 6 Basic Networ...

Page 4: ...es 61 4 15 Phone Dial Plan Replace rule 61 4 16 Phone Dial Plan Dial now 62 4 17 Phone Action URL 63 4 18 Phone Multicast 66 4 19 PhoneBook Local Book 66 4 20 PhoneBook Remote Book 68 4 21 PhoneBook C...

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Page 6: ...ony Service Provider or to an IP PBX Based on the SIP standard the Akuvox R67G has been tested to ensure comprehensive interoperability with equipments from VOIP infrastructure leaders enabling servic...

Page 7: ...orm Phone Features 6 Lines Support 6 SIP accounts Support call waiting call forward call transfer Call on hold Mute Auto answer Redial DND Local 3 way conference Volume adjustable Ringtones selectable...

Page 8: ...HCP for IP Configuration 3 DTMF modes In Band RFC2833 SIP INFO HTTP HTTPS Web Server for Management Proxy Mode and Peer to peer SIP Link Mode NTP for Auto Time Setting UDP TCP DNS SRV RFC 3263 TFTP FT...

Page 9: ...Administration OpenVPN IEEE802 1X Digest Authentication Using MD5 MD5 sess AES Encryption for Configuration file SIP Over TLS 3 Keypad Keypad description Key Key name Function Description Navigation...

Page 10: ...DND Menu MSG Status Book Fwd PickUp Group PickUp Intercom Speed Dial and so on Home Back to the Home page Book View Local Phone Book Blacklist Remote Phone Book Headset Use the headset to call out or...

Page 11: ...11 4 Icon introduction...

Page 12: ...r adapter to the Power port and plug the adapter into an available power outlet The LCD will display Initializing Please Wait Note1 Never use a power adapter other than the one provided with Akuvox R6...

Page 13: ...address you can check it by press the OK key on the keyboard when the phone is idle 2 Function 2 1 Make a call 2 1 1 Call Device User can make a phone call via the following methods 1 Pick up the han...

Page 14: ...are set as speed dial key Then press the speed dial programmable key to make the call if necessary 2 2 Answer the call 1 If User is not on another phone lift the handset to use or press the Speaker k...

Page 15: ...present missed calls at the same time Mode Custom There are two types Phone and Custom Users can remote setup the status of DND from SIP server in Custom mode The default mode is Phone that setup fro...

Page 16: ...e status of the other phone and send a prompt when the status changing For instant if users make a call and the callee is unavailable to answer the call the feature will notify the user when the calle...

Page 17: ...Always forward All the incoming calls will be forwarded unconditionally to specified number Busy Forward The incoming calls will be forwarded to specified number when the phone is busy No answer Forw...

Page 18: ...s softkey to transfer the hold talking to the number you want to transfer to 4 Return to the Idle automatically Note The UI will display Hold status interface when the number you want to transfer to i...

Page 19: ...onference 1 Create talking with first party 2 Press the New softkey to create a new talking 3 Press the Back softkey of dial interface to hold talking with first party 4 Input the number of second par...

Page 20: ...he reserved extension number on the phone LCD Dial the reserved extension number in another phone to resume the Parking talking Note Not all server can support Call Park feature 2 12 Pickup You can us...

Page 21: ...lls Group pickup needs to set group members 1 Set group pickup via phone interface PATH Press Menu Features Programmable keys Line Keys Soft Keys Function Keys DSS Keys Group PickUp Press Down key to...

Page 22: ...Interval and Times 4 Then press the Save key to save the changes 2 15 Hot Line The Hot line refers to the number you often dial You can set hot lines in the phone the phone will dial the hot line num...

Page 23: ...ey to end the intercom 3 Answer the intercom incoming calling 4 In default situation the IP phone Akuvox R67G will answer the intercom incoming calling automatically and make a noise You can set the p...

Page 24: ...n keys XML Browser Press Down key to set Label Value Save softkey 2 19 Call Recording You can record calls by pressing a record key on the phone The IP phone only supports audio record Record The phon...

Page 25: ...not use the LIINE KEYS MESSAGE KEY SOFT KEYS NAVIGATION KEYS and FUNCTION KEYS until unlocked All Keys All keys are locked 2 21 BLF Busy Lamp Field BLF is used to monitor a specific user for status ch...

Page 26: ...platform when press BLF List key configured the BLF LIST CODE can Pick up call or Barge in call Note BLFListCode is supported by Broadsoft platform Please consult your administrator further informatio...

Page 27: ...5 Application 2 25 1 Text Message The IP phone Akuvox R67G can send and answer text message The phone will make a Du sound and present N piece of new message on the LCD For example 1 new message and a...

Page 28: ...le press the Menu softkey 2 Press the main menu interface Press the Down key on the phone keyboard to select message Press the OK key on the phone keyboard or the Enter softkey to enter the Message in...

Page 29: ...up the shortcut menu Key It includes Status Backlight Volume Network Reset to factory and Autoprovision Then users can use these common functions more conveniently Path Menu Features Programmable Keys...

Page 30: ...mat via the phone interface access Menu Settings Basic Setting Date Time Format Setting Access the Time Format in Format Setting interface then press the Left or Right key on the phone keyboard or the...

Page 31: ...m other near phones ring tone At the same time the IP phone Akuvox R67G also supports setting specific incoming ring tone for contacts 2 To set the ring tone via the phone interface access Menu Settin...

Page 32: ...s Menu Settings Advanced Setting Password Setting A dialog box Enter Password appears enter the password admin default then press the OK key on the phone keyboard Input the currently password the new...

Page 33: ...h softkey to select the relevant account if Auto selected the phone will select the current available account automatically when the contact called from Local phone book 3 2 1 2 Add contact from all c...

Page 34: ...cess Book Remote Phone Book 4 Input URL of phone book 5 Input the phone book name 6 Click the Submit key to submit 7 Access the remote phone book via phone interface 8 Access Book Remote phone book 9...

Page 35: ...a call from the History 5 Press the Option softkey to add to contacts Add to Blacklists from the History 6 Press the Delete softkey to delete calls log from the History 7 Press the Option softkey to...

Page 36: ...the Enter softkey 3 Select Disable in the account active status area 4 Press the Save softkey to save or the Back softkey to cancel Note 1 The operation and interface of account 2 and 3 is the same as...

Page 37: ...6 3 PPPOE Mode 1 In the LAN Port interface press the Up or Down key on the phone keyboard to select PPPoE then Press the OK key on the phone keyboard or the Enter softkey to enter PPPoE Setting interf...

Page 38: ...the Up or Down key on the phone keyboard to configure the functionality Enable VID Priority 3 When the VID is not empty press the OK key on the phone keyboard or the Save softkey to save 4 Save the c...

Page 39: ...oot This is a function to set the phone reboot In the Advanced Setting interface press the Up or Down key on the phone keyboard to select Reboot Press the OK key or the Enter softkey to on the phone k...

Page 40: ...e version and Hardware firmware Network Information To display the device s Networking status LAN Port such as Port Type which could be DHCP Static PPPoE Link Status IP Address Subnet Mask Gateway Pri...

Page 41: ...nt Information To display device s Account information and Registration status account username registered server s address Register result 4 2 Account Basic Go to the path Account Basic Sections Desc...

Page 42: ...if registering to Primary SIP server fails the IP phone will go to Secondary SIP server for registering Note Secondary SIP server is used for redundancy it can be left blank if there is not redundancy...

Page 43: ...43 a solution to solve NAT issues Note By default NAT is disabled 4 3 Account Advanced Go to the path Account Advanced...

Page 44: ...ate with the server about expire time of ACD subscription DTMF To display and configure DTMF settings Type Support Inband Info RFC2833 or their combination How To Notify DTMF Only available when DTMF...

Page 45: ...n hold server Active To enable or disable this MOH server If enabled the IP phone will play MOH from configured server Music Server Address To configure MOH server address Session Timer To display or...

Page 46: ...t into outgoing SIP message for designated account Conference To select Local or network conference Type To select desired conference type Conference URI If network conference is selected a network co...

Page 47: ...sername password to connect to PPPoE server PC Port To display and configure PC Port settings As Bridge If selected IP phone will act as a switch to route all incoming and outgoing packets from PC por...

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Page 49: ...ld be an IP address or any valid URL domain name Note SNMP Simple Network Management Protocols is Internet standard protocol for managing devices on IP networks VLAN To display and configure VLAN sett...

Page 50: ...tion entitled CPE WAN Management Protocol CWMP It defines an application layer protocol for remote management of end user devices 802 1x To display and configure 802 1x settings 802 1x Mode To enable...

Page 51: ...51 4 6 Phone Time Language Go to the path Phone Time Lang...

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Page 53: ...ff NTP To configure NTP server related settings Time Zone To select local Time Zone for NTP server Primary Server To configure primary NTP server address Secondary Server To configure secondary NTP se...

Page 54: ...54 4 7 Phone Preference Go to the path Phone Preference...

Page 55: ...audio track is changed during a call it will be back to headset mode after you hangup the call Key Press Sound To configure the sound volume for key press Volume The valid volume range is from 0 15 b...

Page 56: ...situation Busy Forward An incoming call will be forwarded if IP phone is busy No answer Forward An incoming call will be forwarded if it s no answer after a specific time Call Waiting To enable or dis...

Page 57: ...otLine allows user to call out a defined number automatically after hearing the dailtone without dialing any number Active To enable or disable HotLine feature Number To set a defined HotLine number D...

Page 58: ...Config Setup the SIP protocol package interval T2 is maximum The interval should be larger the T1 but less then T2 UACSTA Using CSTA for SIP phone user agents It can control some features of calling...

Page 59: ...se gives the illusion of a constant transmission stream so that background sound is consistent throughout the call and the listener does not think the line has released Jitter Buffer Jitter buffer is...

Page 60: ...60 4 10 Phone Key Display Go to the path Phone Key Display...

Page 61: ...vorites Redial Call Return Hot Desking XML Browser Simple Menu Function Key Allows user to assign specific feature to the designated function keys For function keys the available features list N A DND...

Page 62: ...62 BLFList Call Return Hot Desking Record XML Browser DTMF and so on 4 12 Phone Ext Key Go to the path Phone Ext Key Sections Description Upload To upload firmware for expansion module...

Page 63: ...ecific feature to the designated key on expansion module For keys the available feature list DND Menu MSG Status Book Fwd PickUp Group PickUp Intercom Speed Dial History Favorites Redial Account ACD B...

Page 64: ...ringtones The IP phone will check Alert Info header inside the incoming invite SIP message And strip out the URL or keyword inside the Alert Info header from the specific URL or keyword to match or do...

Page 65: ...rtugal 4 15 Phone Dial Plan Replace rule Go to the path Phone Dial Plan Replace Rule Sections Description Rules Allow user to select Replace rule or Dial now to display or edit Rules Modify Allow user...

Page 66: ...y prefix outgoing number with area code Note There is only one area code rule supported 4 16 Phone Dial Plan Dial now Go to the path Phone Dial Plan Dial Now Sections Description Rules Allow user to s...

Page 67: ...f Area Code Area codes are also known as NPAs Numbering Plan Areas They usually indicate different geographical areas within one country If entered numbers match the predefined area code rule the IP p...

Page 68: ...68 Sections Description Action URL To display and configure Action URL settings Setup Completed When the IP phone completes startup...

Page 69: ...ys Forward When the IP phone disables the always forward Open Busy Forward When the IP phone enables the busy forward Close Busy Forward When the IP phone disables the busy forward Open No Answer Forw...

Page 70: ...ansfer Failed When the IP phone fails to transfer a call Idle To Busy When the state of the IP phone changes from idle to busy Busy To Idle When the state of phone changes from busy to idle 4 18 Phone...

Page 71: ...sable the multicast Priority List To setup the multicast parameters Listening Address Enter the IP address you need to listen Label Input the label for each listening address 4 19 PhoneBook Local Book...

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Page 73: ...ature you need to have the remote control privilege to control IP phone via Web UI Please refer to section Remote Control in the Web UI Phone Call Feature page Group To display or edit Group contacts...

Page 74: ...s to 2592000s Note IP phone support at most 5 remote books Please refer to your administrator for how to establish a remote book server and how to create remote book xml file 4 21 PhoneBook Call Log G...

Page 75: ...you need to have the remote control privilege to control IP phone via Web UI Please refer to section Remote Control in the Web UI Phone Call Feature page 4 22 PhoneBook LDAP Go to the path Phone Book...

Page 76: ...Attribute To configure which number attributes should be feedback from LDAP server Display Name To configure display name on Phone UI when there is any searching result from LDAP server Max Hits To c...

Page 77: ...soft PhoneBook items For Broadsoft PhoneBook s server address port username and password you need to consult your Broadsoft service provider for further information 4 24 Upgrade Basic Go to the path U...

Page 78: ...n To display Hardware version Reset to Factory Setting To enable you to reset IP phone s setting to factory settings Reboot To reboot IP phone remotely from Web UI 4 25 Upgrade Advanced Go to the path...

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Page 80: ...ess otherwise left blank Password Configure if server needs a password to access otherwise left blank Common AES Key Used for IP phone to decipher common Auto Provisioning configuration file AES Key M...

Page 81: ...ote IP phone will save captured packets file to a temporary file this file maximum size is 1M mega bytes and will top capturing once reaching this maximum size Others To display or configure others fe...

Page 82: ...the new password Note For now IP phone can only support user admin 4 26 Security Advanced Go to the path Security Advanced Sections Description Web Server Certificate To display or delete Certificate...

Page 83: ...file which will be used as server certificate Client Certificate To display or delete Certificates which is used when IP phone is connecting to any HTTPs server Client Certificate Upload To upload cer...