AK-CH-14 - user manual
p. 3
Problem
Cause
Solution
A
smartphone or other
device
connected to an
electrical outlet via
power supply does not
work
No mains voltage
ź
Check the correct connection of
the power supply to the mains
socket
ź
Check the mains fuses
The power adapter is
overloaded
ź
Disconnect the power adapter
from the laptop, check the
correctness of the current
parameters
There is a suspicion of a
product defect
ź
Stop using and contact the
seller
A
smartphone or other
device
connected to an
electrical outlet via
power adapter does not
charge the battery or
displays a message
about the non-genuine
charger
The power adapter does
not correspond to the
current parameters
ź
Disconnect the power adapter
from
smartphone or other device
and check if current parameters
are correct
ź
Contact with seller
Removing the most common problems
USB Power Adapter
1.
Connect power adapter to the electrical socket.
2.
Connect the power adapter to the USB cable.
3.
Connect the USB cable with the smartphone or other device.
4.
The charging process will start automatically.
Preparing the Power Supply for Use:
Cleaning the power supply
ź
Use soft and antistatic cloth for cleaning the power supply.
ź
Do not use abrasive or chemical cleaners.
Disconect the power supply from the electrical socket and connected devices before cleaning.