AK-EC-09 - user manual
p. 3
Problem
Cause
Solution
The cable does not work
No voltage
ź
Check the correct connection of
the cable to the power source
Problem with the plug
ź
Check if EV cable is properly
connected to the vehicle and
power source
There is a suspicion of a
product defect
ź
Stop using and contact the
seller
Vehicle does not charge
Vehicle does not prepare
to charging properly
ź
Make sure that the another
charger is not connected to
car’s second charging port
ź
Read the vehicle manual
Problem with the plug
ź
Check if the plug is connected
correctly
There is a suspicion of a
product defect
ź
Stop using and contact the
seller
Removing the most common problems
EV cable
Cleaning the EV cable
ź
Use soft and antistatic cloth for cleaning the cable.
ź
Do not use abrasive or chemical cleaners.
Disconect the EV cable from the electrical socket and connected devices before cleaning.
How to use
2. Check that the product is not damaged.
3. Make sure the product has the right type of plug for your vehicle.
6. Connect the cable to the power source with a Type 2 plug.
4. Check that the vehicle's and power surce’s socket are not damaged.
8. After charging, disconnect the product from the power source and car's charging port by
pressing the button that releases the clip and put the protective cap on.
1. Prepare the vehicle for charging in accordance with the user manual.
5. Pull the protective cap off the plug.
7. Connect the Type 2 plug to the charging port of the vehicle.
