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Copyright © 2015 Alarm.com

 

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www.alarm.com 

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 v1_2

 

 

Concord 4 LTE Module

 

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Installation Guide 

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ADC-87-008700-112     

To wire the module to the panel, do the following: 

1)

 

Remove panel AC Power and disconnect the backup battery.  This is 
necessary to prevent damaging the panel or module while making 
wiring connections. 

2)

 

Wire the module to the panel bus and to the battery terminals for 
power as shown in Figure

 5

.   

Note:  The module  can  also  be  powered  off the SuperBus2000 two amp 
power supply (600-1019), but  should  not  be  powered  directly off the panel. 

 
Figure 5: Wiring Terminals

 

 

 
 
 
 
 
 
 
 

 
 

 
3)

 

If required, connect an input device to the module Z1 and ZCOM 
terminals.  

 
Case Tamper Switch Installation (Optional)                                       

If the module is easily accessible, you can add case tamper detection to 
activate an alarm or trouble (depending on panel programming) when 
the cover is removed. 
To install the tamper switch, seFigure 6 and do the following: 
1. Slide the reed switch into the plastic holder on the module back plate. 

 

2. Connect a UL Listed reed switch (with a 2 KΩ EOL resistor 01-022) to 
the module zone input or to any unused hardwired input on the panel. 
 
3. Insert the magnet into the nibs on the top cover and press the magnet 
clip down over the magnet until it clicks into place into the cover. 

 
Figure 6: Case tamper switch installation

 

 

 

 

Power Up                                                                                 

To power up the module and panel and start communication between 
them, do the following: 

1)

 

Verify that all wiring between the panel and module is correct. 
 

2)

 

Connect the backup battery and restore AC power to the panel. 

Note: Whenever the module is added or changed, you must remove panel 
power and reapply it for the panel and module to communicate successfully. 

 

3)

 

Enter installer program mode and turn off the “Access Code Lock” 
feature (Security menu). This MUST be set to off for the system to 
communicate

 

with Alarm.com. The module PWR LED should turn on. 

After a few seconds, the module BUS and AUTO LEDs should flash to 
indicate successful communication with the panel. 
 

4)

 

Verify that LTE status LED L1 is not flashing any errors (see 

Module 

Status LEDs

 on page 4). Also, verify that LED L4 is flashing an LTE 

signal level of two or higher. Otherwise, relocate the module. If LED 
L1 and LED L4 are not flashing, and LED L2 and LED L3 are flashing 
together, the module is in PowerSave Mode and the battery needs to 
be charged.

 

 

5)

 

Perform an installer LTE manual phone test.   
At a system touchpad,  

 

Enter “8” + [installer code] + “3” 

 

Disarm the panel by entering “1” + [installer code] within 10 
seconds of starting the phone test. Before doing the manual 
phone test, the bottom red status LED should be on and the 
yellow status LED should be flashing. The yellow LED will stay on 
solid once the manual phone test is completed. 

Note: Do not press any system touchpad buttons during the five to eight 
minutes or the time will not set. During this time, the keypad will go in and 
out of programming mode and will beep several times. 

        
Gateway Status LEDs                                                             

The status LEDs, located on the left side of the module (Figure 1 on page 
1) indicate the current signal and status of the Wireless Gateway 
Module. The bottom red LED indicates if the module is in range and if it 
is registered. The yellow and green LEDs indicate the message status. 
The top LED is not used. 

 

Red LED 

On: The module is in range and registered with the network. 
Off: The module is out of range and not registered with the network. 
Blinks:  The module is registered with the network, but out of range. 
 

Yellow LED 

On:  LED on after the first message has been sent by the module and 
received by Alarm.com. 
Off: LED off until a message has been sent by the module. 
Blinks: The first message is being sent by the module. 
 

Green LED 

Off:  The LED is off as soon as Alarm.com receives a message from the 
module (off most of the time). 
Blinks:  A message is being sent by the module. 

 

Table 4: Status LED Condition Patterns 

Condition 
Number 

Red 
LED 

Yellow 
LED 

Green 
LED 

Condition 

Off 

Off 

Off 

Module not powered up/not working 

On 

Off 

Off 

Module in range, first message not sent, 
not currently sending message. 

On 

On 

Off 

Module in range, first message sent, not 
currently sending message. 

On 

On 

Blinks 

Module in range, first message sent,

 

currently sending message. 

On 

Blinks 

Blinks 

Module in range, sending first message, 
currently sending message. 

Blinks 

On 

Blinks 

Module out of range, first message sent, 
currently sending message. 

Concord Control Panel  

+             - 

12V Battery 

24V   

GND +12V

 A   B 

Black      Green   White 
                                        Red      Black 

-      + 

10 amp fuse 

Red 

LTE Module  
 
+12V A  B   GND 

Module Back Plate 

 

 

Module Cover 

 

 

                     

                                                                  Magnet 
 
                                                   Magnet Clip 
 
                                      Reed switch 
 
 
2.0 KΩ  

Summary of Contents for Concord 4 Dual-Path LTE

Page 1: ...stallation 1 Create the customer account on the Alarm com Dealer Site at least 24 hours before installation See Account Creation above 2 Turn off the Access Code Lock feature on the panel This feature MUST be off for the system to communicate with Alarm com 3 Installation consists of finding a mounting location for optimum wireless signal strength mounting the module wiring the module and installi...

Page 2: ...r higher for proper operation of the LTE Module Avoid mounting the module in areas with excessive metal or electrical wiring such as furnace or utility rooms Locate the module near an outside wall preferably on an upper level Do not mount the module gateway inside of the panel s metal box Doing so will negatively impact Z Wave performance For homes or businesses located in canyons or with hills ne...

Page 3: ...e module If LED L1 and LED L4 are not flashing and LED L2 and LED L3 are flashing together the module is in PowerSave Mode and the battery needs to be charged 5 Perform an installer LTE manual phone test At a system touchpad Enter 8 installer code 3 Disarm the panel by entering 1 installer code within 10 seconds of starting the phone test Before doing the manual phone test the bottom red status LE...

Page 4: ...ut cannot connect with Alarm com servers Contact Alarm com Technical Support 5 The radio portion of the module is not working correctly If this persists for more than a few minutes the module may need to be replaced This error is extremely rare so verify that the module is flashing 5 times 6 This is an error only if it persists for more than a minute Otherwise it s just an indication that the modu...

Page 5: ...dule to go into Idle Mode L1 Flashes errors if any L2 Communication with panel L3 Communication with Alarm com L4 Alternates two seconds on then two seconds off L5 Inactive Troubleshooting Testing Tips Check LTE status LED L1 to see if it is flashing any errors See Table 5 on page 4 for descriptions of the errors indicated If the power LEDs the green LED at the top of the module in Figure 1 on pag...

Page 6: ...at interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and recei...

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