Frequently asked questions
73
Frequently asked questions
•
Why do I get square blocks in the picture on the TV screen when I am watching
Freeview channels?
The Freeview signal may be poor. You can check that you live in an area where you can receive
Freeview channels by entering your postcode on the website www.freeview.co.uk, or by sending
your postcode in a text message to 83331. (This service is available on all major UK mobile phone
networks. Standard network charges apply.)
•
Can I watch the Freeview channels with only the RF cable connected between the TV
and the set-top box?
No. To watch Freeview channels you must use the TV Scart connection. The RF cable connection
lets you watch your exising (non-digital) TV channels when the set-top box is turned off for
example.
•
Can I watch pay per view channels with my Set Top Box?
•
No. You can only watch Freeview channels with your set-top box.
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