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Frequently asked questions

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Frequently asked questions

Why do I get square blocks in the picture on the TV screen when I am watching 

Freeview channels? 

The Freeview signal may be poor. You can check that you live in an area where you can receive 
Freeview channels by entering your postcode on the website www.freeview.co.uk, or by sending 
your postcode in a text message to 83331. (This service is available on all major UK mobile phone 
networks. Standard network charges apply.)

Can I watch the Freeview channels with only the RF cable connected between the TV 

and the set-top box? 

No. To watch Freeview channels you must use the TV Scart connection. The RF cable connection 
lets you watch your exising (non-digital) TV channels when the set-top box is turned off for 
example.

Can I watch pay per view channels with my Set Top Box? 

No. You can only watch Freeview channels with your set-top box.

Summary of Contents for Quick 2 View STB8

Page 1: ......

Page 2: ...ions RF IN RF OUT SCART OUT RS 232C RESET AC IN 100 240V 50 60Hz TO AERIAL INPUT SOCKET ON TV SET TO SCART INPUT CONNECTOR ON TV SET EXTERNAL AERIAL SET TOP BOX RF CABLE SUPPLIED SCART SCART LEAD NOT...

Page 3: ...t top box to my TV set 16 How do I turn the set top box on and off 17 How do I tune in TV stations 19 Basic operation 21 How to select a TV channel 21 How to adjust the volume 23 How to use subtitles...

Page 4: ...nels through your set top box What is Freeview Freeview is the free digital service that currently provides over 40 digital channels over 20 digital radio stations and interactive services see below I...

Page 5: ...ill display the First Time Installation screen shown right after a short delay 7 Use the right button to step through the TV type options NORMAL 4 3 or WIDESCREEN 16 9 until it displays the format of...

Page 6: ...displayed at the bottom of the TV screen to show the channels the set top box has found When the set top box has finished searching the search page will close and the set top box will tune the TV to t...

Page 7: ...n top of the set top box Do not put naked flames such as candles on top of the set top box Cleaning Always unplug the set top box before you clean it Do not use liquid or aerosol cleaners You should c...

Page 8: ...engineer Always talk to staff in the shop where you bought the set top box if you have any questions about installing it or how it works or for safety instructions Getting rid of batteries Always mak...

Page 9: ...any other supply The set top box may be fitted with a moulded plug which cannot by re wired If you need to change the fuse in a moulded plug you must refit the fuse cover If you lose or damage the fu...

Page 10: ...r coloured red You should not connect anything to the earth terminal of the plug marked with the letter E or coloured green If you use a 13 amp BS1363 A plug you must fit a 3 amp fuse BS1362 or if you...

Page 11: ...mote control A RF cable Two AAA batteries A user guide If any of these items are damaged or missing please contact our customer services department Website www quick2view co uk Email cecustomerservice...

Page 12: ...or RF OUT and status indicator window RF IN Connects to your aerial SCART OUT System reset switch 13A mains plug Mains cable This connects the set top box to your TV Service connector for the manufact...

Page 13: ...ELECT This button selects an item in a menu 7 WIDE This button selects the screen format for example normal or wide 8 VOL VOL These buttons adjust the volume up VOL or down VOL 9 Colour buttons These...

Page 14: ...u which way round to put the batteries in the compartment 3 Put the two batteries in the compartment as shown in the polarity diagram and in line with the markings on the batteries goes next to goes n...

Page 15: ...rk as well as usual How to use the remote control 1 Point the sensor end of the remote control labelled Sensor on the diagram on page 13 towards the sensor in the centre of the panel on the front of t...

Page 16: ...tween the RF OUT socket on the set top box and the aerial socket on the TV This cable will allow you to watch TV programmes as you did before but with the set top box connected 5 Connect a cable termi...

Page 17: ...the set top box to AV1 for example 3 Switch mains to the set top box 4 The front panel window will flash yellow then red and will then stay green 5 Usually the first channel in the channel list will b...

Page 18: ...ht up red 3 This will turn off the set top box scart output 4 The TV picture will turn off To turn the set top box back on from standby 1 Press the button labelled POWER 2 The front panel window will...

Page 19: ...Turn on the TV 5 Switch the TV to the input that the set top box is connected to such as AV1 or AV2 6 If it is the first time you have switched the set top box on after a short delay your TV will sho...

Page 20: ...d When the set top box has finished searching the search page will close and the set top box will tune the TV to the first station in the list and display it 11 If the set top box couldn t find any ch...

Page 21: ...ote How you can select a channel may vary depending whether you have set certain other settings such as Favourites or Lock These are explained in the section Channel List on page 32 Number buttons You...

Page 22: ...f you need to 4 After a short time the set top box will assume that the number you have entered is the channel you want to watch and your TV will display the channel you have chosen In our example sho...

Page 23: ...if you press of the PROG button your TV will display the first channel in the list When the first channel in the list if you press the PROG button your TV will display the last channel in the list How...

Page 24: ...tton to turn the volume off completely 2 Press the MUTE button again to turn the volume on again or press the VOL or VOL button to increase the volume gradually Note The mute function will always rese...

Page 25: ...over the picture displayed To turn off subtitles follow these instructions 1 Press the SUBTITLE button again 2 Your TV will display a small panel for a short time that says Subtitles Off 3 Your TV wi...

Page 26: ...ves you the following options Letterbox When a standard format TV displays a widescreen programme your TV screen display with horizontal black bars at the top and bottom of the screen This is the sett...

Page 27: ...ormation about programmes the weather news and many other topics The set top box can display this digital teletext as follows While you are watching a TV programme do the following 1 Press the TEXT bu...

Page 28: ...en will also display the information you need to help you work through these pages You can turn the teletext page off at any time 1 Press the TEXT button again 2 The teletext page will close 3 Your TV...

Page 29: ...t top box including the time The time is displayed on the electronic program guide this will be displayed on your TV when you press the EPG button see page 42 and the information banner see page 31 wi...

Page 30: ...ess the RECALL button 2 Your TV will display the channel you were last watching 3 If you press the RECALL button again your TV will return to the original channel 4 If you press the RECALL button for...

Page 31: ...left The banner displays information about the channel you are watching see right The information displayed in the banner is listed below Current programme title for example University Challenge Start...

Page 32: ...channels are listed the ones your set top box has stored a small window showing the channel you select and a number of function buttons You can do the following using this page See the list of all th...

Page 33: ...you need to to select channel list 4 Press the SELECT button 5 Your TV will display the Channel List page How to close the Channel List page 1 Press the MENU button twice 2 Your TV will display the c...

Page 34: ...the bar one position each time Press the PROG or PROG buttons to move by 10 positions each time 2 Press the buttons until the channel you want to watch is highlighted 3 Press the SELECT button 4 The s...

Page 35: ...s the first method 1 Select the channel you want to delete using the numbers on the remote control 2 Press the right button which will highlight Delete on screen 3 Press the SELECT button 4 Your TV wi...

Page 36: ...el List and from the memory in the set top box To cancel deleting the channel you have selected 1 Press the right button until the No on the screen is yellow 2 Press the SELECT button 3 No changes wil...

Page 37: ...ve a choice of characters to rename the channel you have selected You select each character using the up and down buttons to step through the different characters The characters are displayed over the...

Page 38: ...ters you want 5 If there are any characters left you can delete them by selecting the space character the next character after 9 6 Press the SELECT button to replace the name in the Channel List 7 The...

Page 39: ...lect the channel and then select Lock or select Lock and then select the channel you want to lock The example below uses the first method 1 Select the channel you want to lock 2 Press the right button...

Page 40: ...ol will disappear from the display and you will not need to enter a code to watch the channel How to choose a channel to be a Favourite channel There will be some channels you want to watch more often...

Page 41: ...You can select the channel you want to be a favourite and then select the favourites function or select the favourites function and then select the channel you want to be a favourite The example belo...

Page 42: ...favourite channel 2 Press the right button to highlight Favourites on the screen 3 Press the SELECT button 4 The favourites symbol next to the channel name will disappear The Favourites symbol will a...

Page 43: ...llowing example the setting is Now and Next Electronic Programme Guide Now Next Saturday 10 03 18 27 Channels Current Programme Next Programme Navigate Next Watch 7 Day EPG More SELECT MENU i 1 BBC ON...

Page 44: ...t channel number name and programme title will be highlighted at the top of the list of the five channels displayed in the channels list The next TV programme for each of the listed channels will also...

Page 45: ...s well as the programme name in the Next Programme list see right 4 The programme description panel will now display the details of the selected Next Programme you have selected You cannot see the Nex...

Page 46: ...allows you to mark a future TV programme so that the set top box will tell you it is about to start when you are watching another TV programme You can choose to watch the marked programme or not You c...

Page 47: ...l will appear before the programme title 6 Press the SELECT button again to remove the reminder Electronic Programme Guide Now Next Saturday 10 03 19 24 Channels Current Programme Next Programme Navig...

Page 48: ...ress the SELECT button 3 You can cancel a reminder or replace it depending on the option you select How to switch to the 7 Day format To switch to the EPG 7 Day format while in the Now Next format 1 P...

Page 49: ...splay seven channels at a time but you can change the channels you can see A programmes panel This contains the TV programmes that will be broadcast for the next two hours during the displayed two hou...

Page 50: ...ons to move to the channel you want to watch 2 You can also press the PROG or PROG buttons to go forwards or backwards by 7 channels each time you press the button and then press the up or down button...

Page 51: ...2 The EPG will close and your TV will display the TV programme The information banner will appear on the screen for a short time and then disappear Electronic Programme Guide 7 Day Sunday 11 03 00 09...

Page 52: ...her day How to look at programmes for the day before the one you have currently selected 1 Press the yellow button on the remote control Electronic Programme Guide 7 Day Sunday 11 03 01 05 Channels Pr...

Page 53: ...tronic Programme Guide 7 Day Sunday 11 03 01 05 Channels Programmes on Tuesday 13 03 01 00 03 00 1 BBC ONE 2 BBC TWO 3 ITV1 4 Channel 4 5 Five 6 ITV2 7 BBC THREE Coronation Street 00 45 01 15 01 15 Co...

Page 54: ...U you will eventually close the main menu Press the EXIT button if you want to close the main menu straight away How to display the Main Menu 1 Press the MENU button 2 Your TV will display the main me...

Page 55: ...dd New Channels to the set top box Install the set top box as if you were installing it for the first time First Time Installation How to open the Add New Channels function 1 Select Installation in th...

Page 56: ...6 If you choose No the Main Menu will close down 7 If you chose Yes the Automatic Search panel will appear shown left and the set top box will begin to search for new channels as in First Time Install...

Page 57: ...ample shown right 5 Press the SELECT button 6 The set top box will start searching for the channel you have entered 7 When the set top box has finished searching your TV will return to the channel you...

Page 58: ...ptions are English The set top box will automatically choose this language unless you select a different one Welsh Gaelic You will hear the language you have selected when you switch to a channel whic...

Page 59: ...TV broadcasts carry both the Now and Next and 7 day format electronic programme guide information Here you can set which format is used when you press the GUIDE button Options Now and Next and 7 day S...

Page 60: ...in the Main Menu Setting the following items Audio Language TV Type TV Out Favourite Mode EPG Preference Scan Encrypted Channels and Theme Configuration Audio Language TV Type TV Out Favourite Mode EP...

Page 61: ...to move through the list of items displayed until you have highlighted Receiver Upgrade 2 Press the SELECT button 3 A box will appear with the words Auto Download 4 Press the right button until you h...

Page 62: ...the list until you have highlighted Parental Settings 2 Press the SELECT button 3 The panel shown left will be displayed and will wait until you enter the lock code 4 Enter the code using the number b...

Page 63: ...numbers you enter will appear as asterisks You can change the code as often as you want using this panel 5 Enter the same code again in the confirm box 6 If you make a mistake the message Keys Don t...

Page 64: ...ill automatically select this language Welsh Gaelic How to change the language 1 Press the right or left button to move to the language you want 2 Press the MENU button to return to the Main Menu with...

Page 65: ...de by 3 units high is the traditional aspect ratio used in television and computer monitors 16 9 is the aspect ratio used in widescreen television Bandwidth This is the maximum amount of information t...

Page 66: ...t access to subscribers only Digital signals Digital signals convert the information being transmitted into a series of ones and zeros As there are only two possible states 0 or 1 the signal is less p...

Page 67: ...wing you to feed that signal to additional equipment SCART SCART cables provide a standard means of linking audio and video signals between compatible equipment fitted with SCART connectors Standby An...

Page 68: ...00 MHz 2 Mbyte 16 Mbyte Compliant with ISO IEC 13522 5 and Profile1 Compliant with ISO IEC 135818 6 and UK DTT Profile RECEPTION Frequency range Signal level Transmission standards Demodulation FEC Vi...

Page 69: ...CONNECTIONS Coaxial socket RF IN Coaxial plug RF OUT 21 pin SCART 9 pin D type socket UHF aerial input UHF aerial loopthrough TV SCART RS232C Service connector Plain English Campaign have not edited...

Page 70: ...n the country you bought the product in The product must be correctly installed and used in line with the instructions in this user guide The product must be used only for domestic purposes It does no...

Page 71: ...e in the mains plug has blown You cannot get a signal on your set top box The aerial is not connected The aerial is damaged or pointing in the wrong direction You are not in an area which can receive...

Page 72: ...till The aerial may not be the right type for the set top box It may be damaged or pointing in the wrong direction You can only find some of the channels on your set top box You have your favourites s...

Page 73: ...r postcode in a text message to 83331 This service is available on all major UK mobile phone networks Standard network charges apply Can I watch the Freeview channels with only the RF cable connected...

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