Alber E34z, Programming And Service Manual

14

Display

Fault

Remedy

M16, M17 Drive overload error

The load is too high for the drives. Avoid overloading.

M18, M19 Drive load is too high

The load is too high for the drives. Avoid overloading.

M20, M22, 
M24, 
M26, 
M28

Right drive electronics fault

Switch the system off and on again.
If the error occurs again: you need a new wheel.

M21, M23, 
M25, M27, 
M29

Left drive electronics fault

Switch the system off and on again.
If the error occurs again: you need a new wheel.

M30, M32 Right drive rotor position sensor fault

Switch the system off and on again.
If the error occurs again: you need a new wheel.

M31, M33 Left drive rotor position sensor fault

Switch the system off and on again.
If the error occurs again: you need a new wheel.

M34, M36, 
M38, M40, 
M42, M44, 
M46, M48, 
M50

Right drive electronics fault

Switch the system off and on again.
If the error occurs again: you need a new wheel.

M35, M37, 
M39, M41, 
M43, M45, 
M47, M49, 
M51

Left drive electronics fault

Switch the system off and on again.
If the error occurs again: you need a new wheel.

M52

Right drive disengaged

Couple drive.

M53

Left drive disengaged

Couple drive.

M54

Left and right drive disengaged

Couple drives.

M55, M56 High drive temperature

Reduce speed. 
Allow the drives to cool.

S10

Cannot communicate with the right drive

Switch the system off and on again.
Replace the right wheel on the left-hand side.
If the error occurs again: renew cabling, send the wheel to 
Alber for servicing.

S11

Cannot communicate with the left drive

Switch the system off and on again.
Replace the left wheel on the right-hand side.
If the error occurs again: renew cabling, send the wheel to 
Alber for servicing.

S12

Cannot communicate with the battery pack

Switch off the system, unplug the control unit from the 
battery pack, remove the battery pack from the battery 
holder.
Reinsert the battery pack in the battery holder and connect 
the control unit
If the error occurs again you need a new battery pack.

S13

No system communication

Check the plug connections.
If the error occurs again: send the system to Alber for ser-
vicing.

S14

Drive encoding failure

Send both wheels to Alber for servicing.

When sending a defective component, please specify the error code that appeared in the control unit display as well 
as a detailed error report.

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