Oracle Database
The 5620 SAM Database embeds an installation of Oracle 12c Release 1 Enterprise
Edition, which is installed with the 5620 SAM Database. This database is used to store
information about the managed network. The installation of Oracle is customized for use
with the 5620 SAM application and must be dedicated to 5620 SAM. 5620 SAM database
redundancy uses Oracle DataGuard, and is configured in maximum performance mode.
Alcatel-Lucent will not support any configuration deviations from the Oracle installation
as performed by the 5620 SAM Database installation package, as it represents a 5620
SAM License Agreement Violation. Modifying the Oracle installation can impact system
performance, stability and upgrades. Customer support agreements may be violated.
The Oracle Database is embedded with the 5620 SAM Product and because of this;
Oracle requires all licenses to be purchased from Alcatel-Lucent. This applies to
customers with Oracle Site licenses as well. The SAM Database licensing is based on the
number of physical CPU Cores installed in the dedicated SAM database or a co-located
configuration or the number of vCPUs allocated to the SAM Database or a collocated
configuration.
Oracle’s official support position for running Oracle Database 12c, embedded within
5620 SAM, on VMware hosted virtual environments is described in Oracle Support Note
249212.1. Oracle will only provide support for issues that either are known to occur on
the native Operating System, or can be demonstrated not to be as a result of running on
VMware. In addition, VMware has a public statement committing to assist with resolving
Oracle Database issues. Alcatel-Lucent will work with Oracle and VMware to resolve any
5620 SAM DB issues but due to the lack of official Oracle support, problem resolution
times may be impacted in some cases. Customers should be aware of and must accept this
risk when choosing to run 5620 SAM in a VMware virtualized environment.
Oracle's official support position for running Oracle Database 12c, embedded within 5620
SAM, on RHEL KVM hosted virtual environments is that Oracle does not certify any of
their products in this environment. Alcatel-Lucent will work with Oracle and Red Hat to
resolve any 5620 SAM DB issues but due to the lack of Oracle support, problem
resolution times may be impacted in some cases. Customers should be aware of and must
accept this risk when choosing to run 5620 SAM in a RHEL KVM virtualized
environment.
Product deployment overview
5620 SAM key technologies
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5620 SAM
3HE-09809-AAAG-TQZZA 13.0 R7
Issue 1
December 2015
1-9
