Alcatel-Lucent 8088 Smart DeskPhone V2, User Manual

Page 1: ...OXO Connect 8088 Smart DeskPhone V2 User Manual 8AL90343ENABed01 1823 ...

Page 2: ...effective communication The 8088 Smart DeskPhone can be provided with or without an embedded camera The camera will be used for future services available on the fly in a subsequent software upgrade The availability of some functions described in this manual may depend on the version or configuration of your system The label is not displayed if the corresponding feature is not configured on your te...

Page 3: ...ices Bluetooth 14 1 10 Description of the connectors 15 1 11 Alphabetic keypad 16 1 11 1 Change the theme of the keyboard 16 1 11 2 Change the keyboard type 16 1 11 3 Delete a character 17 1 11 4 Write in uppercase 17 1 11 5 Write numbers or symbols 18 1 11 6 Copy cut paste text 18 1 12 ALE Wideband Bluetooth Handset 19 1 12 1 Voice prompts 20 1 12 2 Installing or replacing the Bluetooth handset b...

Page 4: ...ntact 34 2 17 1 Sending an instant message using the search by name feature 34 2 17 2 Sending an instant message using the phone number 35 2 17 3 Status of the instant messages 35 2 18 Consulting instant messages 35 2 19 Answering with an instant message 36 2 19 1 Answering an Instant message 36 2 19 2 Answering a voice message 37 2 19 3 Answering from the call log 37 2 20 Lock unlock your telepho...

Page 5: ...peakers of a station group 45 Keep in touch 46 5 1 Selecting calls to be forwarded 46 5 2 Forwarding calls to another number immediate forward 46 5 3 Personal assistant reaching you with one number only 46 5 4 Activate disable the personal assistant 46 5 5 Forwarding your calls from the receiving terminal Follow me 47 5 6 Diverting all group calls 47 5 7 Cancelling all forwards 47 5 8 Cancelling a...

Page 6: ...inder 54 6 14 Connect a headset Jack 54 6 15 Installing and using an ALE Bluetooth wireless handset 55 6 16 Removing the Bluetooth handset 55 Contacting your administrator Technical support 56 7 1 1 Technical code left Date code right 56 7 1 2 Hardware model Android version Kernel 56 7 1 3 IP address 56 7 2 Phone auto test 57 Meet me conference 58 8 1 Initiate a Meet me conference 58 8 2 Join a Me...

Page 7: ...f a new call 2 Embedded HD Video camera with shutter Swipe the shutter right or left to use or hide the camera future use 3 Color touchscreen display with auto brightness adjustment which improves the user experience and achieves power savings ambient light sensor 4 Permanent feature keys quick access to the phone s main features 5 Bluetooth wireless handset Wired handset 6 3 5 mm 4 pole jack TRRS...

Page 8: ...le depending on the call status when presentation screen is not displayed Each tab corresponds to a call the status of which is symbolized by its icon in progress call on hold arrival of new call When a call is in progress press on the corresponding tab to look at calls on hold or incoming calls All features are accessible while the call is displayed on the screen Scroll the page by pressing the u...

Page 9: ...s in idle state Open the Android menu Display Homepage Select the default homepage Alcatel Lucent Phone AOM Private store 1 3 Alcatel Lucent Phone You can access all of your phone s features from these screens The default display has three pages that you can access by pressing to the page tabs at the top of the screen The selected page is highlighted The default pages can be augmented with other a...

Page 10: ...Last page seen 1 4 Virtual add on module The phone capabilities are extended with a virtual add on module which lets you program direct call keys Manage and use the add on keys as a direct call key See chapter Programming keys for call numbers and functions 1 5 Private Store This feature depends on the system configuration If necessary contact your administrator This feature depends on the system ...

Page 11: ...ications by swiping down or up if there is more than one page Select the application you want to install The package is downloading and installing The number of installed applications depends on the memory of your phone 1 5 2 Start an application from the private store page Select the application to start The application is displayed in the foreground Depending on the application some authorizatio...

Page 12: ...d by your administrator In this case you cannot change the theme The ringtone settings can be integrated into a theme The phone is in idle state Open the Android menu Display Skin Select the desired new theme from the list Rainbow Luxury Classical Green 1 7 Status icons Call icons Icons giving information about some specific configurations of the phone or about call status are displayed in the top...

Page 13: ...o switch headset handset or hands free mode Ignore incoming call Hang up the ongoing call Terminate a programming This key is lit when you have a missed call and remains lit until you call back the contact or acknowledge the event Show or hide the keypad Use the keypad to enter digits and letters Messaging key to access the messaging portal call log voice messages and text messages This key flashe...

Page 14: ...rove user experience and achieve power savings Brightness level Adjust the brightness of the display Drag the slider to adjust the brightness Sleep Adjust the idle time before the screensaver starts DayDream Select the screensaver Homepage Define the default homepage Alcatel Lucent Phone AOM Private Store Skin Change the theme skin of your phone Font size Choose the size of the font used for the A...

Page 15: ...nal camera audio equipment a low smartphone charger or USB stick 3 HDMI 1 4 output for screen replication 4 10 100 1000 Mbps Ethernet connectors to a PC RJ45 5 10 100 1000 Mbps Ethernet connectors to the enterprise network LAN RJ45 6 DC power jack for an external power adaptor 7 Wired handset connector RJ9 on the side 3 5 mm 4 pole jack TRRS standards CTIA CTIA standards 1 Microphone 2 Ground 3 Au...

Page 16: ... cursor by touching the text area Numbers and symbols keypad Alphabetic keypad to enter letter Caps lock to write text in capital letters Alt key to access specific and punctuation characters Enter key to validate edited text Backspace key to delete one character in an edit box 1 11 1 Change the theme of the keyboard Several themes of the keyboard are available color and keys The phone is in idle ...

Page 17: ...e application 1 11 3 Delete a character When editing a text you might have to correct it Place the cursor after the text to delete by touching the screen Press the delete key of your keyboard When you edit a text you can delete several characters at once Place the cursor before the first character to delete and keeping your finger in contact with the screen move to the last character to delete Pre...

Page 18: ...characters To go back to alphabetic mode press this key 1 11 6 Copy cut paste text When you are in a text area you can select text by pressing and holding it and by dragging the grab points to select more or less text The selection options are displayed You can copy or cut the selected text Thus you can paste the text by pressing and holding the insertion point in the text area ...

Page 19: ...he voice prompt Volume Mute key Volume During conversation Short successive presses to change the handset volume level 3 levels Mute During conversation Press and hold to ensure your correspondent no longer hears you Voice prompts In idle state Double press to disable the voice prompt Location of the battery If the Bluetooth handset is on its base you do not need to press the Off hook On hook key ...

Page 20: ...12 2 Installing or replacing the Bluetooth handset battery During the first use to activate the battery you have to set the switch to ON 1 Lift up the battery cover a Set the switch at the top of the compartment to ON using a pencil point 2 Put the cover back on Take care not to damage the cables when you put the cover on To replace the battery with the handset turned off 1 Lift up the battery cov...

Page 21: ...e Searching for Bluetooth equipment Wait for the detected equipment type and address to be displayed Select the Bluetooth wireless handset displayed in your deskphone ALE BT WB Handset If voice prompts are enabled you hear Device connected The 3 note tone indicates that the handset has been installed correctly The LED flashes blue or red depending on the battery charge level Go back to the Homepag...

Page 22: ...e handset volume level 3 levels Long press to activate or deactivate mute mode LED Location of the battery If the Bluetooth handset is on its base you do not need to press the Off hook On hook key to take or terminate the call Just off hook on hook the Bluetooth handset 1 13 1 LED Off operating normally Green flashing in communication Green steady handset charging Orange flashing battery charge lo...

Page 23: ...on hook key Defective batteries must be returned to a collection point for chemical waste disposal 1 13 3 Installing a Bluetooth Wireless Technology handset pairing Before a Bluetooth headset can be used it must be correctly paired to the terminal Bluetooth Mark the Bluetooth checkbox if it is unmarked With the handset turned off press the 2 Bluetooth handset keys at the same time long press You w...

Page 24: ...appropriate connector refer to phone description Make sure you position the cable correctly in the compartment intended for that purpose Switch off the Bluetooth Wireless Handset press and hold the On Off hook key until you hear distinct tones 1 15Broadcast the entire display of the phone To broadcast the display of the phone on compatible HDMI equipment just connect it to the phone via the HDMI c...

Page 25: ...ator Accessing the features of the messaging portal To access the available features call log instant messages IM voice messages sending an instant message press the associated softkey The numbers of missed calls new instant messages and new voice messages are displayed Calls Access to the calls log IM Access to instant messages portal Four tabs are displayed new messages received messages sent me...

Page 26: ...log feature Enter your password if required You can choose between consulting missed calls only Missed tab and consulting all call logs including unanswered answered incoming and or outgoing calls All tab 2 3 1 Consult missed calls Select the Missed tab Unacknowledged calls are in bold characters Select the log to consult Display the log details Information such as the name phone number date and t...

Page 27: ...t names If more than one page Display the contact information by selecting it in the list Touch the item in the list or use navigation keys and the Ok key Information such as the name phone number date and time are displayed on the screen You can choose to call the contact send an instant message to the contact save the contact in the personal phonebook or clear the log 2 3 5 Acknowledge all misse...

Page 28: ... the outside line access code before dialing your contact number If the internal or outside number does not reply Depending on the system configuration Interphony Broadcast a message on the loudspeaker of the free terminal Callback Request callback to a busy terminal Text Send a written message 2 5 Receiving a call Answering the call depends on the headset device connected to your phone Use one of...

Page 29: ... switch between following audio modes by short pressing on the loudspeaker hands free key Headset Short press Handsfree Short press Handset To switch the audio to the headset you have to press the Off hook key of the headset For each audio mode during the conversation you can adjust the volume by pressing the volume keys The number of levels depends on the audio mode 8 for handset and headset 10 f...

Page 30: ... of the following o Scroll and select the contact to call in the list of matching names o Modify the search o Exit the search by name feature Call your contact using another phone number via contact card Select the name of the person you wish to call The contact card opens and displays information about the contact last name and first name several phone numbers Office mobile home email address ins...

Page 31: ...r administrator 2 8 Make calls via your programmed call keys Perso page F1 and F2 keys Add on module If you have programmed a direct call key select it to make the call 2 9 Redialing 2 9 1 Redialing the last number dialed redial short press Last number redial 2 9 2 Call back on the last 10 numbers dialed long press Select the number to redial from the last 10 dialed numbers You can also access thi...

Page 32: ...ights up When your caller hangs up interphony mode remains active To deactivateTerminal idle The corresponding LED goes out 2 13Sending DTMF signals During a conversation you sometimes have to send DTMF signals such as with a voice server an automated attendant or a remotely consulted answering machine During a conversation MFcode Enter DTMF code MFcode To deactivate the feature The function is au...

Page 33: ...able headset microphone or to resume the conversation 2 15Forwarding calls to your voice message service Select the forward icon Immediate VM Forward is acknowledged 2 16Consulting your voice mailbox You are notified of a new event when the message key is flashing New events are also displayed in the Info page Access the messaging portal Press the softkey associated with the voice message feature ...

Page 34: ...h by name feature Access the messaging portal Send IM Enter the first letters of the name When entering the name you can extend the search by adding the first letters of the first name after entering the symbol or pressing 1stname Start the search A list of matching names is displayed on the screen Each contact is displayed with their name and company phone number Scroll and select the contact to ...

Page 35: ...key IM Instant message has been sent but not yet delivered Instant message has been delivered Instant message has been read 2 18Consulting instant messages You are notified of a new event when the message key is flashing Access the messaging portal IM Enter your password if required Select the tab of new messages received messages sent messages or all messages according to your consultation Using ...

Page 36: ...o delete the messages stored in the following tabs new sent received or all messages Press the associated softkey Press the associated with the list you want to delete 2 19Answering with an instant message You can send instant messages to your contacts when you have received an instant message or a voicemail or you can send instant messages when consulting the call log You can only send an instant...

Page 37: ...d IM Write the instant message to send Send the instant message 2 19 3 Answering from the call log Access the messaging portal Press the softkey associated with the call log feature Calls Enter your password if required Select the tab of missed calls or all calls Select the contact Details of the call log of your contact is displayed Send IM Write the instant message to send Send the instant messa...

Page 38: ...one is ringing then answer the call You are in conversation with your first caller again If you make an error hang up your telephone will ring and you will recover your first call 3 2 Answering a second call during a conversation During a conversation another person is trying to call you The name or number of the caller is displayed for a few seconds Select the incoming call icon The first call is...

Page 39: ... to answer before transferring the call Transfer The two callers are connected You are in communication with a first caller A second caller is on hold You want to connect the first caller with the second Transfer The two callers are connected Transfer between two outside calls is not generally possible depends on country concerned and system configuration 3 5 Transfer a call to a voice mail During...

Page 40: ...same telephone During a conversation Hold Your call is placed on hold Recover the call on hold Use one of the following Select the call on hold icon from the conversation screen Hang up your phone is ringing then answer the call Press the Back Exit key to display the Perso page Select the call on hold 3 8 Placing an outside call on hold parking You can place an outside call on hold and recover the...

Page 41: ...rusion Same key to exit Intrusion 3 9 1 Protection against intrusion Press programmed key The programmed key has to be configured by the system Enter contact s number Protection is cancelled when you hang up 3 10 Save a number into your personal directory During a call to save the number onto a call key During a conversation Savetorep Press a call key on the Perso page Enter the name of your conta...

Page 42: ...one or more assistants 4 3 1 From the manager or assistant telephone Filter programmed key Incoming calls are filtered by a chosen person assistant etc Same key to cancel Filtering is indicated on the manager s telephone by the icon corresponding to the screening programmed key 4 4 Call pick up You hear a telephone ringing in an office where no one can answer If authorised you can answer the call ...

Page 43: ... Temporary exit from your hunting group Return into your group Leave group programmed key The programmed key has to be configured by the system Enter your group number Belonging to a group does not affect the management of direct calls A specific telephone within a group can always be called by using its own number 4 7 Calling an internal contact on his her pager The number called does not answer ...

Page 44: ...d if required Select the tab to consult Select the message to send Sendcopy Enter the destination number Sendmessage When sending a copy of the message you can also record a comment to join to the copy Record Start recording the comment Stop 4 11Sending a recorded message to a number or a distribution list Access the messaging portal Press the softkey associated with the voice message feature Voic...

Page 45: ...eakers of a station group A message not requiring an answer can be broadcasted on the loudspeakers within your broadcast group Off hook Number of broadcast group Speak you have 20 seconds or Hang up The message will only be broadcast on terminals not in use and which have a loudspeaker ...

Page 46: ...owledged You can also select the destination number of the forward through the redial feature or the individual repertory You can make calls but only the destination number can call you 5 3 Personal assistant reaching you with one number only As well as leaving a message in the voice mailbox the personal assistant directs the caller to an internal number an outside number a mobile or the switchboa...

Page 47: ...ward all your group calls to another internal number Group calls forwarding programmed key The programmed key has to be configured by the system Enter the number of the phone you want to forward calls Forward is acknowledged 5 7 Cancelling all forwards Select the forward icon Cancelfwd To cancel all forwards you can programme another type of forward too 5 8 Cancelling a specific forward Programmed...

Page 48: ...ry Select the language of the message that will be displayed Language Notice that you can select the message to send by its number by selecting the option Gotomessage The 27 standard messages are shown below 1 Call me back 15 Meeting on ___ 2 Call me back tomorrow 16 Meeting on ___ at _ _ 3 Call me back at _ _ 17 Out for a while 4 Call back _____ 18 Absent for the rest of the day 5 Call the attend...

Page 49: ...Press consecutively to activate deactivate ON OFF Choice Press consecutively to activate deactivate This feature depends on the system configuration If necessary contact your administrator 5 12 1 Change the time slot The time slot during which notification is activated can be changed Schedule Change times 5 13Forwarding calls to your pager Callers will thus be able to contact you while you are mov...

Page 50: ...omize the greeting and set the default greeting Listen Recordname You can replace the greeting message by a personal message Persmessage You can choose between two modes the automated attendant or recorded greeting Mode Record mode Single mode You can pause resume or stop the recording at any time 6 3 Modifying your personal code Reach the Menu page Settings Options Password Old code 6 digits New ...

Page 51: ...y moving the cursor along the volume bar at the top of the screen number of levels 10 End To adjust other audio features 6 4 3 Activate deactivate silent mode Silent ON OFF activate deactivate End To adjust other audio features 6 4 4 Activate deactivate meeting mode progressive ringing Progressive ON OFF activate deactivate End To adjust other audio features 6 4 5 Activate deactivate discreet ring...

Page 52: ... list Go back to the Homepage 6 6 Activate deactivate the ambient light sensor When the ambient light sensor is activated the phone adjusts automatically the brightness of the display to improve user experience and achieve power savings Display Adaptive brightness Activate deactivate the ambient light sensor Adjust the brightness of the display Drag the slider to adjust the brightness Go back to t...

Page 53: ...he name of the key Number Enter the number to associate with the key If the key is already programmed Perso page Long press on the programmed key or Reach the Menu page Settings Keys Select the key to program Reach the Menu page Settings Keys Select the key to program Name Enter the name of the key Number Enter the number to associate with the key 6 11Modify a programmed key Perso page Long press ...

Page 54: ...ermanent The Appointment programmed icon is displayed on the welcome page At the programmed time your phone rings If your calls are forwarded to another terminal the forward is not applied to the reminder call To cancel your reminder request Reach the Menu page Appointment Temporary Permanent Select the type of appointment temporary or permanent Clear The Appointment programmed icon disappears fro...

Page 55: ...ndset 6 16Removing the Bluetooth handset Bluetooth Display of the different equipment paired Select the equipment to be removed Disconnect the device Go back to the Homepage Message acknowledging the equipment has been disconnected The device is not forgotten and you can connect it again at any time To remove completely the device Bluetooth Select the settings icon of the equipment to remove Forge...

Page 56: ...ode right The codes are located under the backshell of the phone This label is an example and does not represent the one placed on your phone Technical code left Date code right 7 1 2 Hardware model Android version Kernel The hardware model can be viewed on the phone The build number contains the release of your DeskPhone For example the build number is R301 xxxxxx for the release 301 The phone is...

Page 57: ... test of the phone is a quick hardware test of the sound the display and the LEDs It lets the user do the first tests directly from the desktop The phone is switched on and connected Reach the Menu page Settings Options Phone test Auto test has started To stop the auto test ...

Page 58: ...t This number must have been defined previously by the system administrator 8 2 Join a Meet me conference Once set up by the conference master the participants can join the Meet me conference 5 participants maximum Lift the handset Enter the joining code for the Meet me conference This code is defined by the administrator during system configuration If necessary you may need to contact your admini...

Page 59: ...mm 4 pole and 3 pole Corded Monaural Wideband Headset 3GV28047AD Plantronics HW510N Quick Disconnect QD Cables Jack 3 5 mm 4 pole and 3 pole Corded Binaural Wideband Headset 3GV28048AD Plantronics HW520N Quick Disconnect QD Cables Jack 3 5 mm 4 pole and 3 pole Corded Monaural 3BN78815AB Plantronics C215 Cables Jack 3 5 mm 4 pole and 3 pole 9 1 2 Adapter QD RJ9 adapter 3GV28177AA box of 10 Plantron...

Page 60: ... the appropriate adapter Use the following kit which contains a 3 pole to 4 pole jack adapter and a RJ11 to SATA adapter 80x8S SATA RJ11 JACK 4 3 POLE CABLES 3MG07058AA A 3 pole to 4 pole jack adapter to connect the jack of the headset to the DeskPhone to manage audio RJ11 to SATA adapter to connect the RJ11 connector of the headset to the SATA connector to the DeskPhone to manage ringing EHS adap...

Page 61: ... and Alcatel Lucent Enterprise s platforms It certifies proper inter working with applications or devices of the partner Results of certification tests for headsets can be consulted in the Technical Document Library restricted access please contact your provider to access these documents IWR 0121 Sennheiser Headsets Desk phones https businessportal2 alcatel lucent com IWR 0121 IWR 0018 Jabra Heads...

Page 62: ...l mounting kit and handset Height 204 mm 8 03 in Weight 1350 g 2 98 lbs Adjustable foot stand range 25 60 Color Black Display In the telephony application you can define the page displayed by default Internal HD Camera if available 720p at 25 fps 5 MP Memory 16 Go Power over Ethernet IEEE 802 3af Class 3 Operating conditions 5 C 45 C 23 F 113 F ...

Page 63: ...ACK 4 3 POLE CABLE x10 3MG08018AA 80x8S SATA RJ11 CABLE x10 3MG08019AA USB C to USB A cable box of 10 3MG08020AA Wide Band Comfort Handset 3MG27032AA Wide Band Bluetooth Handset 3MG27209AA Monaural Headset 3GV28047xx Binaural Headset 3GV28048xx AC DC Power Adapter 100 240 V AC 48 V DC 3MG27006xx External ringing interface module without PSU 3GV28050AA ...

Page 64: ... Business Partner if you need a spare battery Avoid using phones other than cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the device in environments where there is a danger of explosion Do not plug this phone into an Integrated Services Digital Network ISDN connection or into a regular Public Switched Telephone Network PSTN connecti...

Page 65: ...by turning the equipment off and on the user is encouraged to try correcting the interference by consulting the dealer Exposure to Radio Frequency Signals This equipement complies with radiation exposure limits set by FCC IC and the Council of European Union for an uncontrolled environment This equipment has very low levels of RF energy and is deemed to be compliant without testing of the specific...

Page 66: ...iated companies of ALE Holding visit www al enterprise com en legal trademarks copyright All other trademarks are the property of their respective owners The information presented is subject to change without notice Neither ALE Holding nor any of its affiliates assumes any responsibility for inaccuracies contained herein 2018 ALE International www al enterprise com ...

Page 67: ... 5 Bluetooth wireless handset Wired handset 6 3 5 mm 4 pole jack international standard L R MIC GND European standard L R GND MIC 7 Microphone 8 Wideband loudspeaker for optimized sound 9 An adjustable and stable foot Welcome screens Your phone provides 3 welcome screens Alcatel Lucent Phone Access to all telephony features AOM Virtual add on module Depends on the system configuration Private stor...

Page 68: ... Make calls via your programmed call keys Press the desired programmed call key Perso Programming direct call keys If the key is not programmed yet Select the key to program If the key is already programmed Reach the Menu page Settings Phone Keys Select the key to program Enter the name and number to associate to the key Menu Modify the programmed key Reach the Menu page Settings Phone Keys You ca...