Alcatel-Lucent Alcatel 8 Series IPTouch 4068, User Manual

Page 1: ...Alcatel Lucent OmniPCX Enterprise Communication Server Alcatel Lucent IP Touch 4068 Phone Alcatel Lucent IP Touch 4038 Phone Alcatel Lucent 4039 Digital Phone ...

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Page 3: ...on numeric keypad Navigator Move the navigation key up down to the left or to the right To go back one level press and release or to return to the welcome page press and hold during a call can be used to access the different pages Menu Main etc and to return to the telephone screens Display and display keys Audio keys Partial view of display Speaker Handsfree Display key Adjustment reduce Adjustme...

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Page 5: ...es p 20 5 4 Diverting calls to your pager p 20 5 5 Forwarding your calls from the receiving terminal Follow me p 20 5 6 Applying a selective forwarding p 20 5 7 Cancelling all forwardings p 21 5 8 Cancelling a specific forwarding p 21 5 9 Diverting calls when your line is busy forward if busy p 21 5 10 Do not disturb p 21 5 11 Leaving a recorded message for internal callers p 21 5 12 Consulting wr...

Page 6: ...iated with it on the screen Navigation Welcome screens OK key used to validate your choices and options while programming or configuring Left right navigator used to move from one page to another Up down navigator used to scroll through the content of a page Back Exit key to return to previous menu short press or return to first screen long press during a call provides access to welcome screens Me...

Page 7: ... define the default page displayed configure voice mail and access telephone features such as calling back one of the last 10 numbers or intercepting calls Lun 16 jan 2004 Settings Appointment Lock Menu Main Info Main page contains call line keys allowing supervision of calls and programmable call keys The up down navigator is used to access all the speed dial keys apart from those displayed by de...

Page 8: ...the call consulted For example the transfer feature will not be available between a call in progress or a held call and an incoming call Back Exit key used to switch from a telephone screen to an application screen For example can be used while a call is in pro gress to look up a number program an appointment reminder etc Calls can also be managed from the Main page While the call is in progress p...

Page 9: ...s key to take or terminate a call Volume Mute short successive presses to change the handset volume level 3 levels long press to ensure your party no longer hears you Battery If the Bluetooth handset is on its base you do not need to press the Off hook On hook key to take or terminate the call Just off hook on hook the Bluetooth handset Installing or replacing the Bluetooth handset battery Install...

Page 10: ...speaker of the free terminal request callback to a busy terminal send a written message send a voice message go to next screen 2 6 5 3 abc def jkl mno OR 2 6 5 3 abc def jkl mno OR 2 6 5 3 abc def jkl mno 2 6 5 3 abc def jkl mno OR OR Paul 00 23 StSpkr announ OR Call back OR Text mail OR Text mail OR 2 2 Answering a call 2 3 Using the telephone in Hands free mode Terminal idle Call in progress lif...

Page 11: ...lect the type of search you want last name last name and first name or initials display the previous and next names press the key associated with the party to call modify the search This key is used to display the entire name when it is truncated OR OR 2 6 Make calls via your programmed call keys 2 7 Calling from the common directory Your terminal has access to a common directory of outside number...

Page 12: ...sy callback request acknowledged Call back corresponding LED lights up When your caller hangs up intercom mode remains active The corresponding LED goes out 2 12 Sending DTMF signals Even if your system is not touchtone by default during a call you sometimes have to send DTMF signals to a voice server an automated attendant or a remotely consulted answering machine 2 13 Mute so that your party can...

Page 13: ...d 10 30 main info menu Paul 2 6 5 3 abc def jkl mno OR 2 6 5 3 abc def jkl mno John 00 23 2 6 5 3 ab c de f jkl mno John 00 23 Cons call off OR Paul 00 23 3 2 Answering a second call during a call A second party is trying to call you Answer displayed call To return to your first caller and end the call in progress 3 3 Switching between calls Broker call During a call a second call is put on hold T...

Page 14: ...ference feature number of second party press to establish the three way conference Conference 2 6 5 3 abc def jkl mno Conference End conference End conference OR Transfer OR 3 6 Talk simultaneously to more than 2 partys You are in a conference call with 2 partys To add another party to the conference 3 7 Casual conference During a 3 way conference you can add up to three additional participants 3 ...

Page 15: ...ces Park retrieve call 3 10 Barge in Intrusion into an internal call Your party s line is busy If the number is not protected and if authorized you can intrude into the call Protection against Barge in intrusion 3 11 Adjust audio volume During a call to adjust the volume level of the loudspeaker or receiver 3 12 Signal malicious calls If the parked call is not recovered within a preset time 1 min ...

Page 16: ...s telephone by the icon corresponding to the screening programmed key Screened list 4 3 Individual pick up You hear a telephone ringing in an office where no one can answer If authorized you can answer the call on your own telephone If the telephone ringing is in your own pick up group If the telephone ringing is not in your pick up group 4 4 Hunt groups Hunt group call Certain numbers can form a ...

Page 17: ...s My services Consultation Additional services Enter hunt grp 2 6 5 3 abc def jkl mno 4 5 Calling an internal party on his her pager The number called does not answer and you know that the person called has a pager 4 6 Answering a call on your pager A call on your pager can be answered from any telephone within the system number called number called paging in progress is displayed Your party can a...

Page 18: ...opy of a voice message 1 Call me back 15 Meeting on ___ 2 Call me back tomorrow 16 Meeting on ___ at _ _ 3 Call me back at _ _ 17 Out for a while 4 Call back _____ 18 Absent for the rest of the day 5 Call the attendant 19 Absent back at _ _ 6 Call the assistant 20 Absent back on ___ at _ _ 7 I will call back at _ _ 21 On vacation back on ___ 8 Use paging 22 External meeting 9 Please retrieve your ...

Page 19: ... within your broadcast group personal code record message end recording dial the number to be called dial by name send message end of broadcast new voice message 2 6 5 3 abc def jkl mno Send Exit 2 6 5 3 abc def jkl mno OR Spell name OR Send OR Exit speak you have 20 seconds number of broadcast group The message will only be broadcast on terminals not in use and which have a loudspeaker 2 6 5 3 ab...

Page 20: ...ew voice message 2 6 5 3 abc def jkl mno Consult Replay OR Erase OR Call back OR Save OR Exit 5 4 Diverting calls to your pager Callers will be able to contact you while you are moving around the company 5 5 Forwarding your calls from the receiving terminal Follow me You wish to receive your calls in your present location Use the Follow me feature 5 6 Applying a selective forwarding You can forwar...

Page 21: ...er fwd Forward on bus 2 6 5 3 abc def jkl mno OR 2 6 5 3 abc def jkl mno 5 10 Do not disturb You can make your terminal temporarily unavailable for all calls 5 11 Leaving a recorded message for internal callers You can leave a message on your terminal which will be displayed on the screen of the terminal calling you Do not disturb activated Callers wishing to contact you will see the Do Not Distur...

Page 22: ...ve been received number of messages received Display shows name of sender with date time and ranking of message call sender of message record message next message answer with a text message terminate consultation New text messa Read message OR Recall OR Save OR Next message OR Text answer OR ...

Page 23: ...inding out the cost of an outside call made for an internal user from your terminal reach the Menu page number of business account number required Settings My services Consultation Additional services Business accoun code 2 6 5 3 abc def jkl mno 2 6 5 3 abc def jkl mno reach the Menu page Settings My services Consultation Consultation callbacks Charging information ...

Page 24: ...eting msg Perso greeting Normal prompt OR Perso greeting End Accept OR Restart OR Replay 7 3 Modify the password for your phone set 7 4 Modify the password for your voice mailbox reach the Menu page old code 4 digits new code 4 digits enter new password again to confirm This code acts as a password controlling access to programming functions and the user Set Locking feature code by default 0000 Se...

Page 25: ...evel OR More options Silent mode Silent mode More options Progressive ringing Progressive ringing T Activate deactivate discreet ring mode T Adjust ringer volume while a call arrives 7 6 Adjusting screen brightness Alcatel Lucent IP Touch 4038 4039 Digital Phone 7 7 Selecting the welcome page This feature is used to choose the page displayed by default on the telephone to activate to deactivate yo...

Page 26: ...try displayed delete pers Main PERS 10 30 Main 10 30 Speed dial OR My services Speed dial 2 6 5 3 abc def jkl mno Apply My services Modify OR Erase 7 10 Erase a programmed key 7 11 Programming an appointment reminder You can define the time of a temporary reminder one in 24 hours or a permanent reminder every day at the same time The Appointment programmed icon is displayed on the welcome page At ...

Page 27: ...ck 2 6 5 3 abc def jkl mno reach the Menu page Settings Set Plug jack Headset OR Hands free OR Speaker 7 15 Call the associated set The number of another set can be associated with your set number see Modify the associated number To call it 7 16 Forward your calls to the associated number If you have previously defined an associated number you can forward your calls to this number start the call S...

Page 28: ...ach the Menu page acceptance of the programming is displayed Enter your personal code enter the new associated number My parameters My services associated 2 6 5 3 abc def jkl mno Modify 2 6 5 3 abc def jkl mno reach the Menu page follow instructions given on display Settings My services Interphone 7 20 Installing a Bluetooth Wireless Technology handset matching Alcatel Lucent IP Touch 4068 Phone B...

Page 29: ...headset handset etc Bluetooth Wireless Technology reach the Menu page display of the different equipment matched select the equipment to be removed message acknowledging the equipment has been removed confirm your choice My parameters Set BlueTooth My devices Remove device 7 21 Use of the Bluetooth handset Alcatel Lucent IP Touch 4068 Phone The Bluetooth cordless handset permits the user to answer...

Page 30: ... tasks associated with a call This mode can be terminated at any time by pressing the display key associated with the Wrap Up function or by waiting for the end of the timer system configuration When the agent is on a break waiting for a call or in Wrap up mode he calls his supervisor directly by pressing this key By pressing this key the agent accesses information regarding the queue number of ca...

Page 31: ...atel Lucent IP Touch 4038 4068 4039 Digital Phone By pressing this key the supervisor starts a discrete listen in procedure The supervisor can then listen in on the call between an agent and his party but cannot participate in the call This key allows the supervisor to intrude in a communication This intrusion is signalled to the agent and his party by an audible beep and the supervisor can cut in...

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Page 33: ...rsuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance wit the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not o...