Alcatel-Lucent DeskPhone 8001, User Manual

Page 1: ...8001 8001GDeskPhone User Manual 8AL90895USACed03 1821 ...

Page 2: ...ll 13 3 5 9 Using Hold and Recover Switch Calling Line 14 3 5 10 Transferring Calls 14 3 5 11 Using Mute 15 3 5 12 Do Not Disturb 15 3 5 13 3 way Conference 15 3 5 14 Voice Mail 17 3 5 15 Lock 17 3 6 Advanced Settings 18 3 6 1 Using the Phone Book 18 3 6 2 Using Call Logs 20 3 6 3 Peer to Peer 21 3 7 Keypad Settings 21 3 7 1 Language Setting 21 3 7 2 Message 22 3 7 3 Time Date 22 3 7 4 Ringtone an...

Page 3: ... 6 4 Function Keys 39 6 5 Soft Key 40 6 6 Dial Plan 40 6 7 IP Strategy 41 Phone Book 42 7 1 Group 42 7 2 Contacts 42 7 3 LDAP 43 7 4 Ban List 44 Phone Maintenance 45 8 1 Basic 45 8 1 1 HTTP Upgrade 45 8 1 2 FTP Upgrade 45 8 1 3 TFTP Upgrade 47 8 1 4 Default Settings 47 8 1 5 Reboot 48 8 2 Advanced 48 8 2 1 Log 48 8 2 2 Auto Provision 48 Password 51 WEB and Settings or Information 52 10 1 WEB User ...

Page 4: ... 8001G supports dual Gigabit ports compared with 10M 100M ports with the 8001 Feature Highlights a Multi Language The LCD display supports Multi Language b HD Voice Special voice processing technology high fidelity voice quality HD encoding HD handset ensures clear realistic and smooth communication c Advanced Calling Capabilities Two lines with double color GREEN RED LEDs synchronously control or...

Page 5: ...section introduces how to install the phone with the components available in the pack Attach the bracket Connect the handset and optional headset Connect the network and power cables Please go to http enterprise alcatel lucent com to download the electronic version of the detailed quick user guide for reference Attach the Bracket Please firstly join part 1 of the bracket to the phone by following ...

Page 6: ... administrator will advise you which one to use AC power adapter PoE Power over Ethernet IEEE802 3af Note If POE is available the phone does not need to connect to the AC power adapter Make sure the Ethernet cable and switch hub is POE compliant For Brazil the AC power adapter is not included with the product and if necessary an INMETRO certificated adapter must be used ...

Page 7: ...001G DeskPhone 8AL90895USACed03 6 52 Phone User Interface 3 1 Hardware Component Instructions The main hardware components of the Alcatel Lucent 8001 8001G DeskPhone IP Phone are the LCD screen and the keypad ...

Page 8: ...r launch calls depending on what has been configured 5 OK Key Confirm the action 6 Navigation Keys Scroll through the displayed information and in the idle state UP Open the All CONTACT LOGS DOWN Open the MISSED CALLS RIGHT Open the RECEIVED CALLS LEFT Open the DIALED CALLS 7 C Key Cancels actions or rejects an incoming call and the other features In the idle state Open the Phone Status Diagnosis ...

Page 9: ... of screen 4 Line Status There are four states as shown below a the network is disconnected b account registration failed c account successfully registered d account successfully registered and DND feature is enabled The DND icon will also be displayed at the top right corner 5 Soft Key Area These 4 programmable keys allow you to open services or launch calls depending on what has been configured ...

Page 10: ...ars Static IP Setting Feature Operating Steps Static IP Press OK or MENU System Settings Advanced Settings Password empty by default Network LAN Port Press LAN Port to log in to the menu Select Static mode Press Enter key Set the IP Mask GW DNS WEB port Telnet port Press Save key Network is changed press OK reboot message appears PPPoE Setting Feature Operating Steps PPPoE Press OK or MENU System ...

Page 11: ...ion user The authenticated users are matched with the SIP server by default with the same account Account The account matches with the SIP server extension number User password The user password matches with the SIP server SIP Server The primary SIP server all calls through this server Out Bound Server The outbound SIP server STUN Type Enable Disable STUN feature STUN Input STUN URL Auto Answer En...

Page 12: ... status light is Red and then do as using speakerphone 3 5 2 Anonymous Call You can use the anonymous call feature to block the identity and phone number from being displayed to the called party when making a call For example you want to call to consult some of the services but you don t want to be harassed Enable Anonymous Call Press OK or MENU Function Setting Anonymous Press Enter or OK button ...

Page 13: ...ing Calls to Contacts You can also dial a contact from the Personal Phone Book Making Calls to Contacts 1 Press the MENU or OK button Phone Book you can select Personal Phone Book Enterprise Phone Book LDAP and Black List or press Navigation button in Standby interface select the desired contact 2 Then press button NOTE You can also press the DIR to log in to this menu when in the idle state 3 5 6...

Page 14: ... call 3 Filter Groups Auto answer the incoming call from these special groups 3 5 8 Ending a Call To end a call here are the options available in different contexts Hang up while using the handset Return the handset to its cradle or press End Hang up while using the speakerphone Press the Speaker button that is red or press the Line button of the appropriate line or press End Hang up while using t...

Page 15: ...d call is indicated by the yellow green and flashing Line button or Hold on the LCD screen 3 5 10 Transferring Calls Transfer redirects a connected call The target is the number to which you want to transfer the call Talk to the transfer recipient before transferring a call consult transfer 1 Press TRANSFER button or press XFER 2 Enter number 3 Press then transfer the call or wait five seconds def...

Page 16: ...U or OK button Function setting DND select line Enable Disable DND Global DND enabled press to disable global DND Line DND enabled press twice or press MENU or OK button Function setting DND select line Disable 3 5 13 3 way Conference You can enable a three party conference during the conversation the three phone parties can communicate with every other party If you want to Then Invite the transfe...

Page 17: ...Ced03 16 52 Establish a conference with a held line 1 When one phone line is on hold and the other line is busy press CONFERENCE button or Press CONF soft key 3 Press the held line s programmable button the 3 way conference is enabled ...

Page 18: ...rrow keys to choose the options 1 Lock All means all the keys in the phone set will be locked 2 Lock Auto Answer means all the keys will be locked while in auto answer mode they will be unlocked 3 Lock Menu means the Menu soft key will be locked 4 Lock Function means the function keys will be locked while the dialing pad will be in unlocked status 5 Disable means disable the Lock feature 3 Phone L...

Page 19: ...on 3 Press Find and enter the name for which you want to search 4 When you find the right contact you can launch the call Personal Phone Book Add a Contact 1 Press Phone Book or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal phone book View All 2 Select Add contact press OK button 3 Use the navigation keys to select content press OK button to set a...

Page 20: ...l or press OK button Phone book Personal phone book View All 2 Select the Modify group then press OK button 3 Select the group you want to modify press the OK button to set and modify press Save to save the change Delete group 1 Press DIR soft key or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal phone book View All 2 Select the Delete group or OK ...

Page 21: ...P account you want to add to the Black List View a Contact in the Black List 1 Press DIR in the idle status or press MENU or OK button Phone book Black List 2 Select Black List press OK button 3 Press OPT to view a contact in the list 4 If you want to move a contact or change it you can follow the OPT to do so 3 6 2 Using Call Logs Your phone maintains records of your missed placed and received ca...

Page 22: ...one offers two ways to configure the keypad One is setting through the local MENU and the other is setting through the website management Here is the description through the local MENU NOTES When you want to enter a e g for the IP address please use the 3 7 1 Language Setting The Alcatel Lucent 8001 8001G DeskPhone supports multi language setting example below Switch the Language 1 Press OK or MEN...

Page 23: ...you want to check 3 You can press Enter to read or press Del to delete 3 7 3 Time Date SNTP 1 Press OK or MENU button 2 Press OK or MENU button System Setting Phone Setting Time Date Time and Date setting SNTP 3 SNTP Time Zone Setting the time zone NTP Server 1 NTP server address1 NTP Server 2 NTP server address2 DayLight Enable Disable Day Light SIP Server 1 Press OK or MENU button 2 Press OK or ...

Page 24: ...ting Handset Speaker Headset Ring Volume 4 Press Enter to adjust the volume and press Save NOTES For the Custom Ring Type you need to upload it through website 3 7 5 Searching Phone Book Accurate Search 1 Press MENU or OK button Function Setting you can select Accurate Search 2 Then press Enable Disable and Save 3 When you are back to idle state you can use the digital keypad to search the contact...

Page 25: ...default password is root case sensitive if the 8001 8001G DeskPhone is managed by OmniVista 8770 the password root can be set in system side Main Interface Phone Status You can see the homepage System Run Time Registration Status Network Status System Information ITEM DESCRIPTION System Run Time The phone system s normal running time Register Status The registration status of Account 1 3 Network S...

Page 26: ...d03 25 52 4 1 Network 4 1 1 LAN Port Basic ITEM DESCRIPTION Network Connection Mode Network Connection Mode can be DHCP Static IP or PPPoE DNS Settings Select the DNS mode that you want and enter the Primary and Secondary DNS addresses ...

Page 27: ...st input the IP and Telnet port to log in to the management page for example telnet 192 168 0 200 2003 It will take effect on the next reboot Notes Telnet function is disabled by default you need check with your administrator to enable this function Socket5 Proxy Server Socket5 Proxy Server Enable Disable Socket5 Proxy Server Server IP Socket5 Proxy Server IP address Port Socket5 Proxy Server port...

Page 28: ...ge or As Router when telnet is enabled in Network LAN Port Advanced settings Bridge Normally you should choose the bridge feature which means that the PC port and LAN port will share the same network Router The router feature is for the phone PC Port You must enter the IP address equivalent to a gateway and net mask DHCP server in PC port is not implemented and Router DHCP Start IP address and End...

Page 29: ...user name VPN Password The password is used for authentication Notes The 8001 8001G only supports the OpenVPN function starting from version 4 0 please contact your administrator to get the detailed OpenVPN configuration guide and correct software binary from the ALE international website http enterprise alcatel lucent com VLAN Setting When using the VLAN Setting option you can set several paramet...

Page 30: ...nd the following parameters ITEM DECSRIPTION Enable You can choose on off to enable disable the line Account Mode Keep this selection on VOIP Amount Of Line Accounts Used This is the number of accounts used default is 2 Display Name This entry is shown as Caller ID when the user makes a phone call ...

Page 31: ...e this device can use this secondary outbound proxy server Polling Interval Time Of Registration Polling interval time of registration default is 32 s NAT Traversal Defines whether the STUN server is active or not STUN Server Session Traversal Utilities for NAT STUN server address BLA Bridge Line Appearance BLA also named Shared Line Appearance SLA With this BLA configuration the 8001 8001G DeskPh...

Page 32: ...me interval Call Method This method includes SIP and TEL DNS SRV Enable Disable DNS SRV Allow events Enable Disable allow events Registered NAT Enable Disable registered to NAT UDP Keep alive Message The phone periodically sends a UDP packet to keep the port active and to prevent the server from shutting down the port UDP Keep alive Interval Default interval is 30 seconds 5 3 Security ITEM DESCRIP...

Page 33: ...ial as hot number Auto Answer Enables disables auto answering incoming calls You can select to filter a contact group Auto Answer Mode Defines the audio mode when auto answering an incoming call Call Waiting When there is an incoming a call while the phone is already in a call the second call will enter a queue Call Waiting Tone Select the frequency for the tone when a call is waiting DTMF The DTM...

Page 34: ...de Select between SNTP SIP Server manual SNTP Server You can select from the list or input your own SNTP server address Update Interval The update interval with SNTP Day Light Saving Time Enable disable Daylight Savings Time for the phone Time Format You choose either 24 hour or 12 hour time format Date Format You can choose the appropriate date format Time Zone GMT You can select the time zone fo...

Page 35: ... Mail By enabling this feature the phone message light will be lit when you receive a voice message Play Voice Mail Tone By enabling this feature the phone will ring when you receive a message Miss Call Display Turn the option to display missed calls on the phone screen on or off DND Soft key Enable Disable the Do Not Disturb feature Play Hang up Tone Enable the tone for hanging up when busy Trans...

Page 36: ...eceive a time out after the here defined Called No Answer Time has elapsed Pound Send Method Following RFC2396 the will be interpreted as or as 23 in the SIP request method depending on what you define here RFC 2833 Play Load Default is 101 RTP Payload for DTMF Digits Telephony Tones and Telephony Signals P Asserted Identity Enable Disable the P Asserted Identity feature SIP Session Timer T1 The S...

Page 37: ...l be transferred enter the destination number If No Answer If the call is not answered the call will be transferred enter the destination number Ring Frequency Here you define the time interval before an incoming call is forwarded when forward if no answer is enabled 6 1 4 QoS ITEM DECSRIPTION SIP QoS The range is 0 63 default is 26 Voice QoS The range is 0 63 default is 46 6 2 Advanced 6 2 1 Basi...

Page 38: ...range is 1 9 Headset Volume The headset volume default is level 3 the range is 1 9 Handset MIC Volume The handset MIC volume default is level 3 the range is 1 7 Speaker Phone MIC Volume The speaker MIC volume default is level 3 the range is 1 7 Headset MIC Volume The headset MIC volume default is level 3 the range is 1 7 6 2 2 Advanced ITEM DECSRIPTION Ring Ring Type Select the ring type Default i...

Page 39: ...ble High Rate of G723 1 feature VAD Enable Disable VAD feature Echo Suppression Mode Enable Disable Echo Suppression Mode feature Side Tone Enable Disable Side Tone feature 6 3 Line Keys ITEMS DESCRIBES Line Line is the default value Speed Dial You can use this key feature to speed up dialing numbers that are often used or hard to remember Speed Dial Prefix You can use this key feature to speed up...

Page 40: ...or outgoing intercom calls and the remote extension will automatically answer the incoming intercom calls BLA Bridge Line Appearance BLA also named Shared Line Appearance SLA With this BLA configuration the 8001 8001G DeskPhone set monitors a shared line status NOTE ONLY WHEN YOU CHOOSE SPEED DIAL WILL THE RIGHT OF NAME NUMBER TAKE EFFECT 6 4 Function Keys Function Keys If you do not like the defa...

Page 41: ...omeone the LCD display soft key is Send Del Empty End Empty means there is nothing in it 6 6 Dial Plan If you want to setup a dial plan you can click Dial Plan ITEM DECSRIPTION Send Key Select the default send key mode you want to use Dial Length Enabling this feature will limit the dial length Default is 25 No Dial Timeout Setting the range with no dial timeout default is 5 Dial Rule Select the A...

Page 42: ...able Position In which position you want insert the number Number The number you want to insert Called Delete Number There are two options Enable or Disable NOTES If you want to know more details about Dial Rule please find it in the official website to download the specific document 6 7 IP Strategy You can use the IP Strategy feature to make a list which can be set to only allow the incoming call...

Page 43: ...oup You can edit an existing group by clicking You can delete an existing group by clicking if you want to delete all groups you just need to click Delete All Groups 7 2 Contacts You can add edit and delete contacts in a phone book on this webpage The phone book can store 300 contact entries If you want to add a Contact you just need to click Add Contact You can edit an existing contact by clickin...

Page 44: ... the 8001 8001G DeskPhone works with the Alcatel Lucent system the user can configure LDAP through 8770 while the user also can configure standard LDAP by webpage Here is an example LDAP Name Filter sn s LDAP Number Filter telephoneNumber s Server Address 192 168 0 65 BASE DC ldap DC ALCATEL LUCENT DC com User name bb ldap ALCATEL LUCENT com Password ALCATEL LUCENT_2012 LDAP Name Attributes 1 sn L...

Page 45: ... to add a ban list you just need to click Add Ban List You can edit an existing ban list by clicking You can delete an existing ban list by clicking if you want to delete all ban lists you just need to click Delete All Ban Lists You can edit a contact item in a ban list or move a contact from a ban list to a regular group by selecting ...

Page 46: ...de from HTTP Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration You can use upload download to upload download the configuration file of the phone XML Phone Book Used for uploading downloading the XML phone book of the phone Vcard Downloading all contacts in the Vcard mode but upload only supports one by one transfe...

Page 47: ...TP server Username Provided by FTP server Password Provided by FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup of the configuration file of the phone Phone Book Used for updating backup of the phone book of the phone EXT Module This phone doesn t support this feature NOTES It s...

Page 48: ...phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup of the configuration file of the phone Phone Book Used for updating backup of the phone book of the phone EXT Module This phone doesn t support this feature NOTES It s not necessary to input file name when doing backup Configuration Phone Book 8 1 4 Default Settings You can reset the phone to the...

Page 49: ...age the equipment such as debugging SIP etc If you want to set the 8001 8001G DeskPhone to one of the debugging levels you need to use the following user interface 8 2 2 Auto Provision When you open this auto provision feature the phone will carry out auto provisioning after it detects a different software or kernel higher or lower which is put on the TFTP HTTP HTTPS FTP server ...

Page 50: ...he server Auto Download Config File Used to auto download configuration file from the server Auto Download Expansion NOTES This phone doesn t support this feature Auto Download Enterprise Phone Book Used to auto download enterprise phone book from the server Auto Download Personal Phone Book Used to auto download personal phone book from the server Booting Checked Used to check the auto provision ...

Page 51: ...8001 8001G DeskPhone 8AL90895USACed03 50 52 AES Enable You can enable disable AES encryption for auto provision AES Key The key of the AES Auto Provision Now Used for doing auto provision immediately ...

Page 52: ...8001 8001G DeskPhone 8AL90895USACed03 51 52 Password Here you can set the administrator or user s WEB password If you log in as an administrator you can modify both the user s and admin s passwords ...

Page 53: ...n about these The Alcatel Lucent name and logo are trademarks of Nokia used under license by ALE To view other trademarks used by affiliated companies of ALE Holding visit www al enterprise com en legal trademarks copyright All other trademarks are the property of their respective owners The information presented is subject to change without notice Neither ALE Holding nor any of its affiliates ass...