Alcatel-Lucent ENTERPRISE 4018, User Manual

Page 1: ...First Alcatel Lucent OmniPCX Enterprise Communication Server Alcatel Lucent IP Touch 4018 Phone Alcatel Lucent IP Touch 4008 Phone Alcatel Lucent 4019 Digital Phone ...

Page 2: ......

Page 3: ...artial view of display Means that the feature is subject to programming If necessary contact your installer Means that the feature can be accessed by pressing a programmed key see Programming the programmable keys Adjustment reduce Fixed key Adjustment increase MENU key Speaker handsfree Voice mail access key Move the navigation key up or down To go back one level press and release or to return to...

Page 4: ...How ...

Page 5: ...hen you return review your recorded messages p 16 4 4 Forwarding your calls from the receiving terminal Follow me p 17 4 5 Cancelling all forwardings p 17 4 6 Diverting calls when your line is busy forward if busy p 17 4 7 Do not disturb p 17 4 8 Leaving a recorded message for internal callers p 17 4 9 Consulting written messages p 18 5 Managing your charges p 19 5 1 Charging your calls directly t...

Page 6: ...ed call forward etc Date and time Set programming and configuration features Functions accessible set in idle position Features accessible on call identifying the terminal you are on calling a second person lock unlock your telephone sending DTMF signals forward your calls to another number im mediate forwarding forward to voice mail forward to bleeper recording the current call configure the set ...

Page 7: ...ee Alcatel LucentIP Touch 4008 4018 Phone only Press the key for the line that is lit up OR OR 1 3 Using the telephone in Hands free mode Alcatel Lucent IP Touch 4008 4018 Phone only Terminal idle Call in progress 1 4 Activating the loudspeaker during a call receiver lifted Speaker you are in handsfree mode Press and release You are on a call with the destination number Press and release During a ...

Page 8: ...ress Select the No from the last ten dialed Start the call redial redial OR Events OK Outgoing calls OK OK the number you are calling is busy Callback OK 1 8 Answering an internal call in intercom mode Alcatel Lucent IP Touch 4008 4018 Phone only You can answer without lifting the receiver When you receive an internal call your telephone rings and you are connected directly in handsfree mode The s...

Page 9: ...ecover your first call 2 6 5 3 abc def jkl mno OR Send DTMF OK redial end 2 2 Answering a second call during a call A second party is trying to call you Answer displayed call To return to your first caller and end the call in progress 2 3 Barring the reception of a new call during communication During communication you do not want to be called by another caller You are on a call with the destinati...

Page 10: ...th the destination number Conference OK Cancel conference and return to first correspondant After the conference to leave your two parties talking together 2 7 Casual conference During a 3 way conference you can add up to three additional participants 2 8 Placing a call on hold HOLD Private hold During a call you may place the call on hold and recover it later on the same telephone Press Hold to r...

Page 11: ...all depending on system configuration Park retrieve call Park the call OK 2 6 5 3 abc def jkl mno Park retrieve call Settings OK Services OK Consultation OK Call pickup OK Park retrieve OK Consultation OK Barge In OK Protection against Barge in intrusion 2 11 Sending DTMF signals Even if your system is not touchtone by default during a call you sometimes have to send DTMF signals to a voice server...

Page 12: ...At the start or end recording your party hears a beep 2 15 Signal malicious calls You are on a call with the destination number the button flashes on and off Disable microphone The key is no longer lit Resume the call You are on a call with the destination number Adjust audio volume OR Ready to start recording To stop the recording Record OK This key lets you signal a malicious call If this call h...

Page 13: ... Screening is indicated on the manager s telephone by the icon corresponding to the screening programmed key Screened list OR 3 3 Individual pick up You hear a telephone ringing in an office where no one can answer If authorized you can answer the call on your own telephone If the telephone ringing is in your own pick up group If the telephone ringing is not in your pick up group 3 4 Hunt groups H...

Page 14: ...ter hunt grp 2 6 5 3 abc def jkl mno Your party does not answer paging programmed key paging in progress is displayed Your party can answer from any telephone in the system 3 6 Answering a call on your pager A call on your pager can be answered from any telephone within the system 3 7 Calling a party on his her loudspeaker Your internal party does not answer If authorized you can remotely activate...

Page 15: ...5 3 abc def jkl mno Consult OK Review message OK Forward message OK 2 6 5 3 abc def jkl mno OR Mnemonic OK Send OK 3 10 Sending a recorded message to a number a distribution list During the recording you can Options used to assign transmission options confidential urgent confirmation etc Personal code Recording End recording Enter the destination voicemail number Spell the addressee s name Options...

Page 16: ...ou Forward OK Immediate forward OK 2 6 5 3 abc def jkl mno OR 2 6 5 3 abc def jkl mno OR Do not disturb activated Imm forward to VM OK Display shows number of new messages Personal code reviewing messages OK 2 6 5 3 abc def jkl mno While listening to messages you can After reviewting the message you can play back the message from the start listen to the end of the message pause while listening to ...

Page 17: ...sy OK 2 6 5 3 abc def jkl mno 4 7 Do not disturb You can make your terminal temporarily unavailable for all calls 4 8 Leaving a recorded message for internal callers You can leave a message on your terminal which will be displayed on the screen of the terminal calling you Do not disturb activated Personal code Callers wishing to contact you will see the Do Not Disturb message displayed on their se...

Page 18: ...he message you can Display shows number of new messages Display shows name of sender with date time and ranking of message Read the message delete the message call sender of message forward a message to the message originator terminate consultation new text message OK Read message OK OK Delete OK Recall OK Text answer OK end ...

Page 19: ...rs 5 2 Finding out the cost of an outside call made for an internal user from your terminal Number of business account Number required Settings OK Services OK Consultation OK Additional services OK Business account code OK 2 6 5 3 abc def jkl mno 2 6 5 3 abc def jkl mno Settings OK Services OK Consultation OK Consultation callbacks OK Charging information OK ...

Page 20: ...ting OK End OK Accept OK OR Restart OK OR Replay OK 6 3 Modify the password for your phone set 6 4 Modify the password for your voice mailbox Old code 4 digits New code 4 digits Enter new password again to confirm This code acts as a password controlling access to programming functions and the user Set Locking feature code by default 0000 Settings OK Set OK Password OK 2 6 5 3 abc def jkl mno OK 2...

Page 21: ...your choice Confirm your choice Settings OK Set OK Ringing OK Internal call OK OR External call OK OK Ringing level OK OR OK Normal ringing OK OR Silent mode OK OR ProgressiveRinging OK OK T Activate deactivate discreet ring mode T Adjust ringer volume while a call arrives 6 6 Adjusting screen brightness Confirm your choice your telephone rings Adjusting the ringer volume Ring without beep OK OR 1...

Page 22: ...intment reminder You can define the time of a temporary reminder one in 24 hours or a permanent reminder every day at the same time Program a temporary reminder call At the programmed time your telephone rings Press a key to program Settings OK Set OK Key programming OK Services OK OR Modify OK OR Erase OK Twice Enter time of appointment If you are on call the display flashes and an audio tone is ...

Page 23: ...the tandem number is that of the main set When you receive a call the two sets ring simultaneously When one of the sets answers the other set stops ringing When all the lines of the main set are busy the secondary DECT set does not ring The secondary set can still be called by its own number but in this case the tandem function will no longer be taken into account Most of the functions are common ...

Page 24: ...on keys are disabled in SIP mode You hear a tone Lift the receiver Handsfree Line key Seizing the line Dial directly number Dial the number OR OR 2 6 5 3 abc def jkl mno OR 2 6 5 3 abc def jkl mno T Call using your partys URI T Making a call using the personal phone book 1 T Making a call using the personal phone book 2 Seizing the line enter your partys URI enter the text the number pad keys have...

Page 25: ...ey The first call is placed on hold Number of second party Call using your partys URI Calling from your personal directory PersSpDial Redialing the last number dialed redial Hang up the ongoing call enter the text the number pad keys have letters that you can display by successive presses Some special characters can be displayed by successively pressing the key or key or 0 key or 1 key _ In SIP mo...

Page 26: ... on hold OK OR Retrieve call OK 7 6 Switching between calls Broker call You are in communication with a first party A second party is on hold To alternate between calls 7 7 Transferring a call T You are in communication with a first party T You are in communication with two partys T You are in communication with a first party A second party is on hold You want to transfer the ongoing call to a 3rd...

Page 27: ...h the destination number Adjust audio volume OR forwarding status of your telephone Call the recipient of the forwarding Forward OK Immediate forward OK SIP 2 6 5 3 abc def jkl mno OR From Directory T Modify the forwarding T Cancel the forwarding 7 11 Configuring the telephone ringer Validate the forwarding Return to first screen You can make calls but only the destination number can call you forw...

Page 28: ... to first screen Confirm your choice Confirm your choice your telephone rings Adjusting the ringer volume Melody OK OK end Ringing level OK OR OK end Ringing mode OK Normal ringing OK OR Silent mode OK OR ProgressiveRinging OK OK Ringing mode OK 1 beep before ring OK OR 3 beeps bef ring OK OR Ring without beep OK OK 7 12 Adjusting screen brightness 7 13 Selecting language Adjusting screen brightne...

Page 29: ...racters can be displayed by successively pressing the key or key or 0 key or 1 key _ OR Settings OK new OK First name Last name SIP Save OR Cancel OK end OK Modify OK First name Last name SIP Save OR Cancel OK end T Delete a record 7 15 Sending DTMF signals Even if your system is not touchtone by default during a call you sometimes have to send DTMF signals to a voice server an automated attendant...

Page 30: ... and the configuration of the unit Declaration of compliance EC countries we Alcatel Lucent Enterprise declare that the Alcatel Lucent IP Touch 4008 4018 and 4019 Digital Phone products comply with the essential demands of Directive 1999 5 CE of the European Parliament and Council A copy of the original of this declaration of compliance can be obtained from your installer Information relative to t...