Alcatel-Lucent OmniAccess 5305 BG, User Manual

DSL Line Problem?

Examine the 

DSL

 LED.

DSL LED status

Action to be taken

On steady

If your telephone calls are failing, go on to investigate a 

Voice Problem

.

If you are experiencing Internet access problems, go on to
investigate a 

LAN Problem

.

Flashing
independently

There has been an interruption in the power supply or a
break in the DSL service. After a short while, the LED should 
change from fast flashing to steady. 

If the LED continues to flash, contact your service provider.

Off

Please contact your service provider.

Voice Problem?

Examine the 

Voice 

LED.

Voice 

LED status

Action to be taken

On

Check the cable connections between the OmniAccess 5305 
BG and your telecommunications equipment. If all cables are 
secure, proceed as follows.

Where telephones are plugged directly into the OmniAccess
5305 BG

If you do not hear the dial tone when you go off-hook, please 
contact your service provider.

Where call connection is via a PBX

If the PBX connection with the OmniAccess 5305 BG is BRI
(Basic Rate ISDN), please contact your PBX service
engineer. 

If the PBX connection with the OmniAccess 5305 BG is
analogue (POTS):

1

Unplug the PBX from the OmniAccess 5305 BG.

2

Plug a telephone directly into a 

Voice

 port.

3

Go off-hook.

4

If you hear the dial tone, contact your PBX service
engineer.

5

If you do not hear the dial tone, contact your service
provider.

OmniAccess 5305 BG Series User's Guide

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