Alcatel-Lucent OmniTouch 8128 SE, User Manual

Page 1: ...8AL90344ENAAed01 OmniTouch 8128 SE WLAN Handset User manual ...

Page 2: ... sections of this document The cross references are colored blue and linked to the relevant place in the document example see chapter 15 Document History on page 56 Positioning your cursor over the cross reference text and clicking the left mouse button will take you to the relevant section To return to the original page after viewing a cross referred page in Adobe Acrobat or Adobe Reader click on...

Page 3: ...l Restrictions 5 2 3 Regulatory Compliance Statements USA and Canada only 6 2 3 1 FCC and IC Compliance Statements 6 2 3 2 Exposure to Radio Frequency Signals 6 2 3 3 Information to User 6 2 4 Environmental Requirements 7 2 4 1 WLAN Handset 7 2 4 2 Battery 7 3 Description 9 3 1 WLAN Handset 9 3 1 1 Alphanumeric Keys 11 3 1 2 Hot Keys 12 3 1 3 Icons and Text in the Display 12 3 2 Accessories 15 3 2...

Page 4: ...Local Phonebook 26 6 2 4 Dial a Number from the Company Phonebook 26 6 2 5 Dial a Name from the Central Phonebook 26 6 3 In Call 27 6 3 1 Adjust Volume During Call 27 6 3 2 Open Contacts Menu During Call 27 6 3 3 Turn Microphone On Off During Call 27 6 3 4 Start New Call During Conversation 28 6 3 5 Switch Between Calls 28 6 3 6 End Call 28 6 3 7 Transfer Call 28 6 3 8 Transfer to New Call 28 6 3 ...

Page 5: ...isplay Settings 43 7 5 4 Time Date Settings 44 7 5 5 Answering 45 7 5 6 Change the Menu Language 45 7 5 7 Change Owner ID 46 7 6 Connections 46 7 6 1 Headset 46 7 6 2 Network 46 7 6 3 In Charger Action 46 8 Advanced Functions 48 8 1 Device Information 48 8 2 Administration Menu 48 9 Operation Notice 49 9 1 Accessibility and Voice Quality 49 10 System Handling 50 10 1 Software Upgrade 50 11 Mainten...

Page 6: ... for No Clip 53 11 5 Replacement of Handsets 53 12 Troubleshooting 53 13 Energy Efficiency 55 The information presented is subject to change without notice ALE International assumes no responsibility for inaccuracies contained herein Copyright ALE International 2017 ...

Page 7: ...organization or contact your supplier Refer to the Data Sheet for a complete list of licenses Read chapter 2 Safety and Regulatory Instructions on page 4 before using the WLAN Handset For software download and parameter set up refer to the Installation and Operation Manual Portable Device Manager Windows version TD 92881EN and the Configuration Manual WLAN Handset TD 92923EN 1 1 Target Group This ...

Page 8: ...nd Glossary GUI Graphical User Interface IP Internet Protocol Global standard that specifies the format of datagrams and the addressing scheme SNMP Simple Network Management Protocol VoIP Voice over Internet Protocol VoWiFi Voice over Wireless Fidelity A wireless version of VoIP Refers to IEEE 802 11a 802 11b 802 11g or 802 11n network WiFi Wireless Fidelity Used generically when referring of any ...

Page 9: ...Customized GUI Profiles Easy replacement of handset Easy replaceable battery Local phonebook 250 contacts Central phonebook1 2 Company phonebook 1000 contacts Supports SNMP 18 languages and 1 customizable Standard headset connector 2 5 mm Loudspeaking function Microphone on off during call mute Manual and automatic keypad lock Phone lock Site Survey tool Accessories Leather case Spare clip Hinge t...

Page 10: ...US and UK The Charging Rack shall only be connected with the following power supply 100 240 VAC 0 7A 50 60 Hz IMPORTANT In Sweden Norway and Finland a connection to protective earth safety grounding must be provided IMPORTANT In the USA and Canada the Charging Rack must only be installed as a single unit serial configuration is not permitted 2 1 Precautions Save this manual It includes important s...

Page 11: ...ploys commonly used modulation techniques 2 2 Regulatory Compliance Statements EU and EFTA only This equipment is intended to be used in the whole EU EFTA This equipment is in compliance with the essential requirements and other relevant provisions of R TTE Directive 1999 5 EC and 2009 125 EC Eco Design The Declaration of Conformity may be obtained from your installer The handset is marked with th...

Page 12: ... TV technician for help This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la Classe B conforme á la norme NMB 003 du Canada Privacy of communications may not be ensured when using this handset 2 3 2 Exposure to Radio Frequency Signals This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This device complies with...

Page 13: ...o not place a cold handset in a charger Chemical Resistance The alpha and numeric characters printed on the exterior of the handset have been tested and found resistant to chipping fading or wearing off when the handset is treated with common cleaners and disinfectants or perspiration The following chemicals have shown no harmful effect 3 Hydrochloric Acid M alcohol 70 Methylated Ethanol 60 Chlorh...

Page 14: ...28 SE WLAN Handset Do not disconnect the battery unless it needs to be replaced Power off the handset before removing the battery Battery Disposal Defective batteries must be returned to a collection point for chemical waste disposal ...

Page 15: ...peaker headset and the loudspeaker volume 5 Mute button To turn on off audible signals in standby mode or silencing the ring signal at incoming call During a call a long press on the button changes between microphone on off 6 Soft keys The three Soft keys can be pre programmed see 7 4 1 Define Soft Keys on page 38 or used with the GUI The function of each Soft key is indicated by text in the displ...

Page 16: ... Key lock and upper lower case Combined key lock to lock the keypad and upper lower case This key is to lock the keypad in combination with the soft key Lock This key is also for switching between upper lower case and digits 11 Microphone 12 Space To add space between text 13 Sound off key To turn on off audible signals in standby mode or silencing the ring signal at incoming call During a call a ...

Page 17: ... to a pocket belt or similar It is also possible to use the handset without any clip on see 11 4 Attach Cover for No Clip on page 53 Battery The battery is a rechargeable Li Ion battery placed under a battery cover See 11 1 4 Replace the Battery on page 51 The battery is fully charged within 2 5 hours See 11 1 2 Charge the Battery on page 51 The battery can be charged separately with a special bat...

Page 18: ... 123 press the key A long press on the key displays special characters A long press on the key changes the language used while entering text It is possible to enter specific characters like for example Å Ä Ö during a Central Phonebook search or when writing a message if Writing lang is changed to Svenska Depending on the current writing language other language characters can be chosen 3 1 2 Hot Ke...

Page 19: ...ing a call this row also displays microphone on and loudspeaker on The next rows Active area are used for user identity provided from the system and or an Owner ID can also be displayed if configured in the Settings menu This is also the area for dialog window text for example missed calls or to confirm an action The bottom row Soft key bar is used for Soft keys that can be used as shortcuts for f...

Page 20: ...n is pressed in idle mode Silent volume icon is displayed when the volume is set to Silent Headset connected icon indicates that a wired headset is connected to the handset Voice mail icon is displayed in the status bar when there are voice mails The icon remains until the voice mail is listened to Profile active icon Missed call icon is added to all missed calls in the call list Incoming call ico...

Page 21: ... Rack TD 92825EN The Contacts menu contains all names numbers in the local phonebook In addition a company phonebook with up to 1000 entries can be downloaded to the phone using the Device Manager It is also possible to access a central phonebook1 from the Contacts menu 1 This feature is system dependent The Calls menu contains Call list Missed calls Presence1 and Divert calls1 The Connections men...

Page 22: ...from for example a pocket or belt see 11 3 Attach the Swivel type Clip on page 52 3 2 5 Security Cord The security cord is 800 mm long It is attached directly to the handset 3 2 6 Leather Casing The leather casing is specially designed for the handset The casing comes with a swivel type belt clip and the handset is fully operational while it is placed in the casing 3 2 7 Headset A headset is recom...

Page 23: ...g Yes 4 2 Turn the Audible Signal On and Off NOTE The handset must be in idle mode While in a menu press the End key to return to idle mode A long press on the Sound off key or Mute button changes between ring signal on off The icon indicates a silent handset 4 3 Lock and Unlock the Keypad To prevent accidentally pressing keys and making a call the keys can be locked Lock Keypad 1 Press 2 Press Lo...

Page 24: ... The default phone lock code 0000 can be changed to any 4 8 digit personalized code 1 Press Menu 2 Select Settings 3 Select Locks 4 Select Phone lock 5 Select Auto phone lock 6 Select On On in charger or Off 7 Enter PIN code If a user forgets the PIN code it can be reset by the system administrator 8 Press OK NOTE If configured in the WinPDM Device Manager an emergency call can be made while the h...

Page 25: ...bove etc Back Divert calls1 1 Depends on the VoIP protocol used All calls Enter number Activ No reply same as above same as above When busy same as above same as above Back Presence2 2 This function is configured by the administrator examples below Deactivate Yes Lunch break Return time Left for the day Return date No Away from desk Meeting Return time Business trip Part time Vacation Return date ...

Page 26: ...w contact Last name Add to cont Search by number Call Phone number More same as above Last result Call More same as above Normal Profile X Name Volume Ring signals Internal call Play Back External call same as above Callback same as above Vibrating alert On On if silent Off Key sound Click Tone Silent Answering Answering key Call key Any key Answer behavior Automatically Loudspeaking Divert calls1...

Page 27: ...configured by the administrator Logout Divert calls Show RSSI Value3 3 Dynamic appears only for certain functions Control question Off On Middle same as Left key Right same as Left key Hot Keys 0 2 9 Function same as above Control question Off On Navigation keys Up Function same as above Control question Off On Down same as Up key Left same as Up key Right same as Up key Multifunction button Long ...

Page 28: ... On if silent Off Key sound Click Play Back Tone same as above Silent Battery warning Repeated sound Sound once Sound off Hearing aid Off On Locks Automatic key lock On Off Phone lock Auto phone lock On On in charger Off Change PIN code Auto lock time 5sec example Select Back Auto key unlock On Off Display Brightness Normal Power save Screen saver Information Black Black also in call Font style No...

Page 29: ...ish Dansk German Deutsch Greek English English Spanish Español French Français Italian Italiano Hungarian Magyar Dutch Nederlands Norwegian Norsk Polish Polski Portuguese Brazilian Português Br Russian Slovak Finnish Suomi Swedish Svenska Turkish Türkçe Owner ID Name Device info Software Hardware WLAN info Network info User ID New call Call Phonebook access Cancel Transfer1 Transf to new2 Call Pho...

Page 30: ...al From call list Edit contact Delete contact Central Phonebook5 Search by name Search Clear Back Search by number same as above Last result Call More Back Loudspeaker on More Loudspeaker off Select Close Microphone off More Microphone on same as above 1 Dynamic appears only for certain call situations 2 Can appear on left soft key or in More menu depending on the current call sta tus 3 Can appear...

Page 31: ... Answer a Call When the signal sounds press Accept on the left soft key or press to answer the call in loudspeaking mode The name number of the calling party is displayed if calling line information is available 6 1 2 End a Call A press on the End key or the right Soft key End ends the call The duration of the call is shown in the display 6 2 Outgoing Call 6 2 1 Pre Dial Enter the number and press...

Page 32: ...he Idle mode to open the local phonebook 6 2 4 Dial a Number from the Company Phonebook 1 Open the menu by pressing the Menu soft key 2 Select Contacts 3 Select Call contact 4 The local and company phonebook appears in the same list but the company names are indicated by a Locked entry icon in front of the name Select contact from list or search name number by entering characters and select search...

Page 33: ...Select Call contact to search for a local or company phonebook contact or select Central phonebook to search for a central phonebook contact 5 Press Select 6 Select or search contact It is possible to call the selected contact by pressing Call or When calling the contact the first call is put on hold See also 6 3 4 Start New Call During Conversation on page 28 6 3 3 Turn Microphone On Off During C...

Page 34: ...te A new call has been started during the conversation see 6 3 4 Start New Call During Conversation on page 28 1 Select the call to end by using Up and Down on the Navigation key 2 Press the right soft key End The selected call ends 3 If needed press the left soft key Retr to resume the remaining call 6 3 7 Transfer Call Prerequisite There are two ongoing calls 1 Select the call on hold using Up a...

Page 35: ...e left soft key Hold for one call and then select the soft key More and Transfer to name 6 3 10 Hold Call 1 Press the soft key More during the call 2 Select Hold to put the call on hold To retrieve the held call 1 Press the left soft key Retr 6 3 11 Call Back When a call is made to a busy handset it is possible to automatically call back when the busy handset is free Do as follows 1 When a busy to...

Page 36: ... Soft key Hot key or Multifunction button with a shortcut to the Call diversion menu Refer to 7 4 Shortcuts on page 38 and Divert All Calls on page 33 Depending on if the SIP or H323 protocol is used the Call Diversion differs when the handset is out of range of the VoWiFi network Using the SIP protocol the Call Diversion function is managed by the handset and the Call Diversion does not work unti...

Page 37: ...all list Dial a Number from the Call List 1 Enter the menu by pressing the Menu soft key 2 Select Calls in the menu 3 Press Select 4 Select Call list 5 Step with Up and Downto select number in the list 6 Press Call or to dial NOTE A short press on replaces steps 1 4 View the Time of a Call 1 Enter the menu by pressing the Menu soft key 2 Select Calls in the menu 3 Press Select 4 Select Call list 5...

Page 38: ...ork number Mobile number or Other number 9 Add name and press OK 10 If desired a specific ring signal can be chosen for this contact 1 Delete Entry from the Call List 1 Enter the menu by pressing the Menu soft key 2 Select Calls in the menu 3 Press Select 4 Select Call list 5 Step with Up and Down to select number in the list 6 Press More 7 Select entry to delete 8 Select Delete 9 Select Yes to de...

Page 39: ...ressing the Menu soft key 2 Select Calls in the menu 3 Select Divert calls 4 Select All calls Edit 5 Enter number maximum 24 digits to divert to 6 Select OK or Back Yes The check box is marked 7 Press Back until the screen turns to idle mode The handset sends a diversion reason code to the system when establishing a call The call is automatically disconnected after a few seconds 8 To stop the dive...

Page 40: ...n a company phonebook with up to 1000 entries can be downloaded to the handset via the WinPDM Device Manager The company phonebook names and numbers can not be edited or deleted by the user The phonebook lists all names in alphabetical order The local and company phonebook appears in the same list but the company contacts are indicated by a Locked entry icon which means that they cannot be edited ...

Page 41: ...ignal Add from Call List 1 Press Menu 2 Select Contacts in the menu 3 Select Add contact 4 Select From call list 5 Select number in the list 6 Press Add 7 Select Work Number Mobile number or Other number 8 Press Add 9 Enter name see 3 1 1 Alphanumeric Keys on page 11 10 Press OK 11 Press Save It is also possible to save a contact by opening the call list 1 Press Menu and select Calls and Call list...

Page 42: ...tral Phonebook NOTE This function is system dependent In the central phonebook it is possible to search by name or number One or more search results can be displayed When the search result is displayed it is possible to view contact information and add the number to new contact by pressing More You can also call the number by pressing Call Search by Name 1 Press Menu 2 Select Contacts in the menu ...

Page 43: ...profiles If no profile is selected the Normal profile setting is used The Profile menu also contains the complete list of added Soft keys to choose from The active Soft key is also shown in the Shortcut menu Add New Profile 1 Press Menu 2 Select Profiles in the menu 3 Select Add new 4 Enter name of the profile 5 Press Save 6 Select profile from list and change profile as wanted Activate Profile 1 ...

Page 44: ...elect 6 Enter a name for the Soft Key See 3 1 1 Alphanumeric Keys on page 11 7 Press OK 8 Select Function and press Select 9 Select function from list and press Back 10 Select Value only for some of the functions and press Select Enter a value for example a number Press OK 11 Select Control question and press Select It is off by default Press Back If the control question is enabled a dialog window...

Page 45: ...hortcuts in the menu 3 Select Multifunction button 4 Select Long press or Multi press 5 Select Function 6 Press Select to select function 7 Select function from list 8 Press Select and then press Back 9 Select Value only for some of the functions and press Select Enter a value for example a number Press Back 10 Select Control question and press Select It is off by default If the control question i...

Page 46: ... Settings in the menu 3 Select Sound Alerts 4 Select Vibrating alert 5 Select On On if silent that is the vibrator is on when the handset is muted or Off 6 Press Back Set the Key Sound This means that every time a key is used the handset produces a small sound 1 Press Menu 2 Select Settings in the menu 3 Select Sound Alerts 4 Select Key sound 5 Select Silent Click or Tone You can listen to the key...

Page 47: ...s lock default 20 seconds It is also possible to select wether the handset should not automatically be unlocked at incoming calls and messages default to avoid unintentional key presses see Automatic lock time on page 42 and Deactivate automatic key unlock on page 43 Deactivate the Automatic Key Lock 1 Press Menu 2 Select Settings in the menu 3 Select Locks 4 Select Automatic key lock 5 Select Off...

Page 48: ...N Code 1 Press Menu 2 Select Settings in the menu 3 Select Locks 4 Select Phone lock 5 Select Change PIN code 6 Enter the old PIN code 7 Press OK 8 Enter the new PIN code 9 Change field by using Downon the Navigation key and enter the new PIN code again 10 Press Save Automatic lock time You can change the lock time for the phone lock or key lock to suit personal choice for example to shorten it fr...

Page 49: ...ck also in call Time Owner ID and status information is displayed when Information is selected and the display turns off when the handset is not used NOTE It is recommended to only use the screen saver setting Black also in call when extended battery life is needed Also use screen saver settings other than Black also in call if the handset needs to be set to silent muted TIP When using the screen ...

Page 50: ...menu 3 Select Time Date 4 Press Select 5 Select Date format press Select Selectable date format 6 Press Select to save the setting Set Time Date 1 Press Menu 2 Select Settings in the menu 3 Select Time Date 4 Press Select 5 Select Set time date press Select The current time and date is displayed Press left or right on the five way navigation key to select a time or date Press up or down on the fiv...

Page 51: ...s Answering Behavior 1 Press Menu 2 Enter Settings in the menu 3 Select Answering 4 Select Answer behavior 5 Select Automatically Loudspeaking or Quick answer If Automatically is selected all incoming calls are connected automatically If Quick answer is selected the call is connected by lifting the handset out of the charger 6 Press Change to change the setting The check box is marked 7 Press Back...

Page 52: ...Headset with the soft key Select or Confirmation on the Navigation key 4 Select the corresponding headset profile from list that is Mic on boom Mic on cable Hearing protection or Customized headset profile 1 5 Press Select or the confirmation button on the Navigation key If the preconfigured headset profiles do not match the headset in use or the audio performance is bad an own headset profile can...

Page 53: ...n the sound off When the handset is placed in the charger it will be muted When the handset is removed from the charger the sound switches on again When the handsets sound is off muted in the charger the Owner ID of the handset is shown This simplifies the identification of the handset when for example charging it together with other handsets NOTE If handset restrictions are enabled the handset mi...

Page 54: ... Software version Hardware version WLAN information Network information User ID To enter the Device Information menu press Menu select Settings in the menu and then select Device info For quick access to the Device Information menu in idle mode press the keys DI that is 34 DI as in Device Information 8 2 Administration Menu The handset has a hidden Admin menu for system administrators Refer to the...

Page 55: ...e with a short beep and the text No network appears in the display in idle mode It also indicates with a simultaneous red LED vibrator if enabled and a dialog window if enabled by your system administrator The indication is by default repeated every minute for 30 minutes You can turn the sound off by using a long press on or The Volume button down can also be used It can also be set to indicate on...

Page 56: ...ng tools Software and parameters in the handset can be upgraded using the DP1 Desktop Programmer connected to the WinPDM see Installation and Operation Manual Portable Device Manager Windows version TD 92881EN See the Configuration Manual WLAN Handset TD 92923EN To view the handset s software version enter 34 in idle mode See also 8 1 Device Information on page 48 ...

Page 57: ... charger It can charge six batteries at the same time 11 1 4 Replace the Battery If the standby time for the handset becomes too low the battery should be replaced by a new one Please contact your system administrator or your supplier for information about new batteries Attach the battery as described in the illustration below The battery is easy to replace It is attached inside the battery lid an...

Page 58: ... battery 11 2 Attach the Hinge type Clip Attach the hinge type belt clip as described in the illustration below Figure 7 Screw the hinge type clip into position 11 3 Attach the Swivel type Clip Attach the swivel type belt clip as described in the illustration below Figure 8 Screw the swivel type clip into position ...

Page 59: ...Handsets A handset can be replaced with a new handset if it is broken Refer to Configuration Manual WLAN Handset TD 92923EN 12 Troubleshooting This section contains information on how to solve common operational problems and warnings Go through the following lists if you encounter any problems If this checklist does not solve the problem contact your system administrator If others have similar pro...

Page 60: ...ve Charge the battery change screen saver setting Display Screen saver or contact the system administrator No ringing The sound off icon is on or the ringer volume is set to silent or the handset is defective Long press the Sound off key or Mute button or increase the volume or contact system administrator Not possible to mute the handset by long press on the Sound off key mute button A handset re...

Page 61: ...o the Black also in call option See Screen Saver on page 43 The battery lifetime and the speech time are highly dependant on which power save mode that is used It is recommended that U APSD is used to achieve optimal battery lifetime Other parameters that can affect the power consumption are Beacon period and DTIM Location in the system will also affect the speech time For more details see the doc...

Page 62: ... Charge battery 51 charging behaviour 46 charging rack 15 Clip 11 16 attach 52 Company phonebook 26 34 Conference call 29 Connections 46 47 Contacts 27 34 37 menu 20 D Date 13 format 44 Desktop charger 15 Desktop programmer 15 Device information 48 Dial 25 Dialling International number 25 Display 10 brightness 43 icons 12 screen saver 43 Divert call 30 33 34 Duration of call 25 31 E Earpiece 9 vol...

Page 63: ...34 37 PIN code 18 42 Power on off 10 17 Power supply 4 Problems 54 Profiles 37 R Rack charger 15 Regulatory compliance 5 Replace handset 53 Ring signal turn on off 17 type 40 volume 39 S Safety precautions 4 Screen saver 43 Second call 28 Security cord 16 Settings 39 46 menu 22 Short cuts 38 39 menu 21 Soft keys 9 13 38 Software download 1 upgrade 50 version 48 Sound off key 10 Sound keys 40 Space...