Alcatel 1L Pro, User Manual

Page 1: ...w to use the phone please go to www alcatelmobile com and download the complete user manual Moreover on the website you can also find answers to frequently asked questions upgrade the software via Mobile Upgrade and so much more ...

Page 2: ...ware and service information Consulting FAQ Go to https www alcatelmobile com support Updating your phone s software Update through the System update menu on your device To download the software update tool onto your PC go to https www alcatelmobile com support software drivers Finding your serial number or IMEI You can find your serial number or International Mobile Equipment Identity IMEI on the...

Page 3: ...twork internet 79 9 2 Connected devices 84 9 3 Apps notifications 85 9 4 Battery 85 9 5 Display 85 9 6 Scheduled power on off 86 9 7 Sound 86 9 8 Storage 87 9 9 Privacy 87 9 10 Location 88 9 11 Security 88 9 12 Accounts 89 9 13 Accessibility 89 9 14 Smart controls 89 9 15 Digital Wellbeing parental controls 90 9 16 Google 90 9 17 System 90 9 18 About phone 92 10 Making the most of your phone 92 10...

Page 4: ...bited or restricted in certain areas CONDITIONS OF USE You are advised to switch off the phone from time to time to optimize its performance Remember to abide by local authority rules of mobile phone use on aircrafts PROTECT YOUR HEARING To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your phone near your ear while the loudspeak...

Page 5: ...gulations for disposal of electronic products Remember to make backup copies or keep a written record of all important information stored on your phone Some people may suffer epileptic seizures or blackouts when exposed to flashing lights or when playing video games These seizures or blackouts may occur even if a person has never experienced them before If you have experienced seizures or blackout...

Page 6: ...igned Never use damaged batteries or those not recommended by TCL Communication Ltd and or its affiliates For a non unibody device with a non removable battery Observe the following precautions Do not attempt to eject replace or open the battery Do not puncture disassemble or cause a short circuit in the battery Do not burn or dispose of your phone in household garbage or store it at temperature a...

Page 7: ...he State of California to cause cancer and birth defects or other reproductive harm CHARGERS Home A C Travel chargers will operate within the temperature range of 0 C 32 F to 40 C 104 F The chargers designed foryourphone meet the standard for safety of information technology equipment and office equipment use Due to different applicable electrical specifications a charger you purchased in one juri...

Page 8: ...AR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output of the phone Before a phone model is available for sale to the public compliance with national regulat...

Page 9: ...th Wi Fi features only connect to trusted Wi Fi networks Also when using your product as a hotspot where available use network security These information about electromagnetic fields and public health is available on the following website http www who int peh emf Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rule...

Page 10: ... the technical possibilities available the costs for implementing the measures the risks involved with the processing of the personal data and the sensitivity of the personal data processed You can access review and edit your personal information at any time by logging into your user account visiting your user profile or by contacting us directly Should you require us to edit or delete your person...

Page 11: ...ng 1 May not be available in all countries Electronic labeling path Touch Settings System Regulatory safety or press 07 to find more information about labeling 1 such as FCC ID On our website you will find our FAQ Frequently Asked Questions section You can also contact us by email to ask any questions you may have Your phone is a transceiver that operates on GSM in quad band 850 900 1800 1900 MHz ...

Page 12: ...h differences if any nor for their potential consequences which responsibility shall be borne by the carrier exclusively 1 Your mobile 1 1 Keys and connectors Front camera Power key Volume up down Headset connector Back button Recent button Home button Micro USB connector The Google Assistant Button ...

Page 13: ...ant information based on the content detected on the screen Recent Apps button Touch to view applications you ve recently accessed Power key Press Lock the screen Light up the screen Press and hold Show the popup menu to select from Restart Power off Airplane mode Press and hold the Power key and Volume down key to take a screenshot Press and hold the Power key for at least 10 seconds to force reb...

Page 14: ...o When the screen is locked double press the Volume up to open the camera Touch to switch between Sound vibrate and Mute Touch to adjust the volume of media calls ringtones alarms or notifications 1 2 Getting started 1 2 1 Setting up Insert the pin into the hole and pull out the tray Insert or remove your SIM card or microSD card Your phone only supports nano SIM cards Do not attempt to insert oth...

Page 15: ...advised to fully charge the battery Charging status is indicated by a percentage displayed on screen The percentage increases as the phone is charged To reduce power consumption and energy waste when the battery is fully charged disconnect your charger from the plug switch off Wi Fi GPS Bluetooth or background running applications when not in use reduce the backlight time etc 1 2 2 Powering on you...

Page 16: ...l up and down the applications images and web pages You can slide the screen horizontally too Flick Similar to swiping flicking is a lighter and quicker stroke Pinch Spread Place two fingers on the screen surface and draw them apart or together to scale an element on the screen Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a bet...

Page 17: ...by touching the icons Touch the Edit icon to customize your Quick settings panel Open Settings to view the full list of settings 1 3 3 Lock and unlock your screen To protect your phone and privacy you can lock the screen with a pattern PIN password fingerprint or face unlock To lock phone screen If your phone remains inactive for a period of time it will automatically lock the screen and enter sle...

Page 18: ...er your lock screen password Use Fingerprint unlock Touch the fingerprint sensor with an enrolled finger to unlock the screen Use Face Unlock Lift your phone and align it with your face Your phone will unlock once your face is recognized 1 3 4 Personalizing your Home screen Add You can touch and hold a folder an application or a widget and drag the item to your preferred Home screen Reposition Tou...

Page 19: ...cuts or applications on the Home screen and the Favorites tray you can add them to a folder by stacking one item on top of another To rename a folder open it and touch the folder s title bar to input the new name Wallpaper customization Touch and hold an empty area on the Home screen then touch Wallpapers to customize wallpaper 1 3 5 Shortcuts and recently used applications Consult Shortcuts Touch...

Page 20: ...ill become available Adjust the onscreen keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation You can adjust this by changing the settings Touch Settings Display Advanced Auto rotate screen or touch Auto rotate icon on the Quick Settings panel 2 1 1 Gboard 1 2 3 4 5 1 Enter text or numbers 2 Touch and hold to select symbols 3 Switch between abc Abc mo...

Page 21: ...hare and Select all If you have previously cut or copied any text touch the tab to show Paste which allows you then paste the text at the current location 3 Phone Call logs and Contacts 3 1 Phone 3 1 1 Making a call To make a call touch in the Favorites tray 1 2 4 3 5 1 Call logs 2 Contacts 3 View the contact s detailed information You can also edit delete share cancel this favorited contact or se...

Page 22: ...ontact If you make a mistake you can delete the incorrect digits by touching To hang up a call touch International call To dial an international call long press to enter then enter the international country prefix followed by the full phone number and touch Emergency call If your phone has network coverage dial the emergency number and touch to make an emergency call This works even without a SIM ...

Page 23: ... panel and touch New voicemail 3 1 4 During a call To adjust the volume during a call press the Volume key End the current call Touch once to mute the current call Touch this icon again to unmute the call Display the dial pad Touch to add another call Touch once to activate the speaker during the current call Touch this icon again to deactivate the speaker Put a call on hold To avoid accidental op...

Page 24: ...icipants from Call logs or Contacts Touch to start the conference Touch to end the conference call and disconnect all callers 3 1 6 Phone settings Touch from the Phone screen then touch Settings to set phone and contacts 1 Depending on your network carrier 3 2 Call logs You can access your call logs by touching from the Phone screen to view missed calls outgoing calls and incoming calls Touch one ...

Page 25: ...h to search contacts 3 Touch to open the Quick contact panel Touch and hold to share or delete the selected contact 4 Add a new contact Deleted contacts will also be removed from other applications on the phone or web the next time you synchronize your phone 3 3 2 Adding a contact Touch in the contact list to create a new contact You are required to enter the contact s name and other contact infor...

Page 26: ...lable labels Add to Remove from favorites 1 To add a contact to favorites you can touch a contact to view details then touch to add the contact to favorites To remove a contact from favorites touch on the contact details screen 3 3 3 Editing your contacts To edit contact information touch in the contact details screen When finished touch Save 3 3 4 Use Quick contact for Android Touch a contact to ...

Page 27: ...r from the home screen touch Settings Accounts Add account You are required to select the kind of account you are adding like Google etc As with any other account setup you need to enter detailed information like username password etc You can remove an account and all associated information from the phone Touch the account you want to delete touch REMOVE ACCOUNT then confirm Auto sync On the Accou...

Page 28: ...bles you to send video clips images photos animations slides and sounds to other compatible mobiles and email addresses An SMS will be converted to MMS automatically when media files image video audio etc are attached or subject or email addresses are added To send a multimedia message enter the recipient s phone number in the To bar Write the text of the message in the Text message bar Touch to s...

Page 29: ... or view the contact details if the number has been saved To adjust message settings touch and select Settings on the message list screen 5 Multimedia applications 5 1 Camera Before using the camera make sure that you remove the protective lens cover to avoid it affecting your picture quality There are multiple ways to open the Camera app From the Home Screen From the home screen touch Camera From...

Page 30: ...creen to focus if necessary and touch or press the Volume key to take a photo The photo will be automatically saved You can also take burst shots swipe left and touch More Burst then touch and hold to take burst shots the maximum number is 30 To take a video Touch Video to change the camera mode to video Touch to start video recording Touch the left part of this icon to take a picture during video...

Page 31: ...e size Back camera You can select 4 3 13 0 megapixels 4 3 5 0 megapixels 4 3 3 1 megapixels 16 9 9 7 megapixels 16 9 3 8 megapixels 16 9 2 4 megapixels as your picture size of back camera Picture quality You can select Super fine Fine Normal Add time watermark Touch to turn on off Countdown duration Enable you to select Off 3 10 for countdown duration Composition line You can select Close Grid Gol...

Page 32: ...e photos videos touch Gallery from the Home screen 1 3 2 1 Tap to access more options 2 Photos View the photos videos you have just taken 3 Folders Photos videos screenshots etc areallautomatically grouped in Folders Working with pictures and videos You can work with pictures by rotating or cropping them sharing them with friends setting them as a contact photo or wallpaper etc Find the picture yo...

Page 33: ...Delete Touch to edit 1 2 3 4 1 Rotate 2 Crop 3 Discard changes 4 Save changes To edit a video Touch the video in the full screen view and touch Drag the slider at both ends of the video crop area select the video you want to keep touch to preview Once done touch Save copy ...

Page 34: ...ch Move to folder Copy to folder then select the folder that you want to move to copy to or create a new folder to move to copy to Delete or recover pictures or videos Touch and hold the picture s or Video s you want to delete touch Move item to trash Move 6 Calendar Clock and Calculator 6 1 Calendar You can use Calendar to keep track of important meetings appointments etc To view the calendar and...

Page 35: ...elete or edit an event To delete or edit an event touch the event to enter its details screen Touch to edit the event or touch and then Delete to delete 6 1 4 Event reminder If a reminder is set for an event the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives Swipe down the Status bar to open the Notification panel and touch an event name to view ...

Page 36: ...ch to add a new alarm Touch a currently existing alarm to enter the alarm editing screen Touch DELETE to delete the selected alarm 6 2 2 Timer From the Clock screen touch Timer Touch the digits to set the countdown time Type the time in hour minute and second number sequence Touch to start the countdown Pause play Reset ...

Page 37: ...updated time 6 2 4 Adjust Clock settings Touch and then Settings to access Clock and Alarms settings 6 3 Calculator To solve mathematical problems with Calculator swipe up from the home screen then tap 4 3 2 1 1 More options 2 Touch to switch between degree and radian 3 For more options about Currency and Unit conversion 4 Touch to delete digits one by one ...

Page 38: ...ation availability depends on country and carrier 2 The quality of the radio depends on the coverage of the radio station in that particular area 3 Depending on your network carrier and market 1 4 3 5 6 7 2 8 1 Touch to view the saved recordings set storage path and scheduled off time 2 Touch to enable disable the loudspeaker 3 Touch to go to next channel 4 Touch to go to previous channel 5 Touch ...

Page 39: ...demailservice Gmailisconfigured when you first set up your phone With this application you can send and receive emails manage emails by labels archive them etc Emails can be automatically synchronized with your Gmail account 8 3 Maps Google Maps offers satellite imagery street maps 360 panoramic views of streets real time traffic conditions and route planning for traveling by foot car or public tr...

Page 40: ...dware button for the Google Assistant Go GA button With a GA button users can launch the Google Assistant Go in three different modes Default Visual snapshot and Walk talkie Default Single press to activate Default mode is the same as launching the Google Assistant Go by long pressing on the home button Walkie talkie Touch and hold and hold to activate Walkie talkie mode launches the Google Assist...

Page 41: ...r other credentials you should contact the network operator for details When finished touch CONNECT You can also connect to a Wi Fi network by scanning a QR code Touch Settings Network internet Wi Fi Touch settings Network internet Wi Fi To add a Wi Fi network When Wi Fi is on you can add new Wi Fi networks according to your preference Touch Settings Network internet Wi Fi Add network Enter the na...

Page 42: ...ame the network SSID or set your network security Touch OK The functions above may incur additional network charges from your network operator Extra fees may also be charged in roaming areas 9 1 5 Data saver By enabling Data saver you can reduce data usage by preventing some apps from sending or receiving data in the background 9 1 6 VPN Virtual private networks VPNs allow you to connect to the re...

Page 43: ...to the selected VPN then touch FORGET to delete it 9 1 7 Private DNS Touch to select private DNS mode 9 2 Connected devices 1 9 2 1 Pair new device To exchange data with another device you need to turn Bluetooth on and pair your phone with the Bluetooth device with which you want to exchange data Touch Settings Connected devices Pair new device Touch a Bluetooth device you want to pair your phone ...

Page 44: ...splay etc To rotate screen contents when device is rotated touch Auto rotate screen 9 6 Scheduled power on off Turn on the switches to enable scheduled power on off and preset your power on off time and repeat mode 9 7 Sound Use the Sound settings to configure many aspects of call ringtones music and other audio settings Vibrate for calls Touch to select Never vibrate Always vibrate or Vibrate fis...

Page 45: ...ies and info that you want to Google to save 9 10 Location Tap to set whether to allow an app to access your device s location You can set Allow only while using the app Ask every time or Deny 9 11 Security Screen lock Select one method such as None Swipe Pattern PIN or Password to unlock the screen Fingerprint Use your Fingerprint to unlock the screen or take a photo video etc Access Settings Sec...

Page 46: ...cessibility plug ins you have installed on your phone 9 14 Smart controls Lift to check phone Turn on to check time notifications and other info pick up your phone Smart motion Pick up flip or shake device to control relevant applications Pocket mode Smart control when device in pocket 9 15 Digital Wellbeing parental controls In this menu you can find how much time you have spent on the phone and ...

Page 47: ...is selected all data in your phone s internal storage will be erased please back up your data before reset Regulatory safety Touch to view product information such as Product model Manufacturer name Manufacturer address IMEI CU reference Bluetooth Declaration ID etc 9 18 About phone View basic information for your phone such as Device name etc You can also check Legal information Build number SIM ...

Page 48: ...he date of purchase as shown on your original invoice In case of any defect of your phone which prevents you from normal use thereof you must immediately inform your vendor and present your phone with your proof of purchase If the defect is confirmed your phone or part thereof will be either replaced or repaired as appropriate Repaired phones and accessories are entitled to a 1 The warranty period...

Page 49: ...software or hardware performed by individuals not authorized by TCL Communication Ltd Inclement weather lightning fire humidity infiltration of liquids or foods chemical products download of files crash high voltage corrosion oxidation etc There are no express warranties whether written oral or implied other than this printed limited warranty or the mandatory warranty provided by your country or j...

Page 50: ... power needed Then switch it on again When the phone falls into a loop during power on animation and the user interface can t be accessed press and hold the Power key to reset This eliminates any abnormal OS booting issues caused by third party applications If neither method is effective reset the phone by pressing the Power key and the Volume up key at the same time and then selecting Wipe data F...

Page 51: ...n Invalid SIM card Make sure that the SIM card has been correctly inserted Make sure that the chip on your SIM card is not damaged Make sure that the service of your SIM card is available My phone can t make outgoing calls Make sure that you have dialed a valid number and have touched call icon For international calls check the country and area codes Make sure that your phone is connected to a net...

Page 52: ...ription includes this service Make sure that this feature doesn t require an Alcatel accessory When I select a number from my contacts the number can t be dialed Make sure that you have correctly recorded the number in your file Make sure that you have selected the country code when calling an international number I can t add a contact Make sure that your SIM card contacts are not full delete some...

Page 53: ...u follow the complete charge time minimum 150 minutes After a partial charge the battery level indicator may not be exact Wait for at least 20 minutes after removing the charger to obtain an exact indication Adjust the screen brightness as appropriate Extend the email auto check interval for as long as possible Update news and weather information on manual demand or increase their auto check inter...

Page 54: ...m a factory data reset If you still cannot access your phone apply to the authorized repair center but remember that it will not be regarded as a warranty case 14 Specifications Processor SC9863A Platform Android R GO Memory 32GB 2GB Dimensions LxWxT 156 4x74 8x9 7 mm Weight 190g Display 6 1 inch touchscreen with HD 1560x720 Network GSM 850 900 1800 1900 UMTS B1 2 4 5 8 2100 1900 1700 850 900 ...

Page 55: ...AAC AMR AMR WB PCM ADPCM Opus Flac Vorbis MID AAC LC HE AACv1 HE AACv2 Video supported formats H 264 H 265 MPEG 4 Sorenson H 263 H 263 VP8 VP9 MPEG 2 Battery 1 Capacity 3000 mAh Expansion Slot microSD memory card Availability of microSD card depends on market Note Specifications are subject to change without prior notice 1 The original battery has undergone rigorous safety inspections to meet qual...

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