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USER'S GUIDE

GUÍA DE USUARIO

ENGLISH

Before 1st use  

Connecting your phone:

  

-   Connect plugs in corresponding sockets in the base station. 

Plug the telephone line into telephone socket and insert power

plug in an electrical outlet.  

-   Insert batteries in handset.  
Before you start to use your telephone, charge batteries 

continuously for 15 hours.  

Only use plug adapter supplied with the unit and 

rechargeable batteries with your phone.

What the icons meas?

Phone Function Keys

1    

OK key

2    

Back / Clear key

3    

Navigation key

4    

Talk key

 - Handsfree (E190 Voice only)

5    

Hang-up / Exit key

6    

Recall (Flash) key

 - Access to operator service*

7    

Menu key

8    

Redial Key

9    

Start key

10  

Hash key

 - To lock or unlock / to toggle between the external and 

internal calls when both are set up. 

11  

Mute key

12  

Call transfer/Intercom key

Indicates battery is fully charged.

Indicates battery is fully discharged.
Indicates that an external call is connected or held.

Icon blinks when receiving an incoming call.
Indicates you have a new voice mail message*.
Indicates you have new missed calls*, or the call log is being 

viewed.
Displays when the phonebook is accessed.
Displays when the alarm clock is activated.
Displays when handsfree is activated (Sigma 260 Voice only).
Displays when ringer volume is turned off.
Indicates that the handset is registered and within range of the 

base station.

Icon blinks when the handset is out of range or is searching for a 

base.
Displays when in menu mode to confirm your selection.
Indicates that more options are available.

Use the UP / DOWN keys to scroll up / down.
Displays when in menu mode.

Select BACK to return to the previous menu level.

Your Telephone Operations
Switching on / off

- Press and hold the       key. 

Notes: When the handset is OFF, it cannot be used for making calls

including emergency calls. There will be no ringing during an 

incoming call. 

To answer a call, you will need to switch it back on. It may take 

some time for the handset to re-establish a radio link with the base 

unit.

To lock / unlock the keypad

- Press and hold the 

 

       key.

Note: Incoming calls can still be answered even if the keypad was 

locked.

SAFETY

This telephone is not designed for Emergency calls when the main
power fails.
Do not use your telephone to notify a gas leak or other potential
explosion hazard!  
Do not open your device or its power supply to avoid risk of 
electrical shock. Do not attempt to open the batteries, as they 
contain hazardous chemical substances.  
Your telephone must be located in a dry place away from hot, 
humide and direct sunlight condition. To avoid radio signal 
interference, place the phone at least 1 meter away from other 
electrical appliances or other phones. 

ENVIRONMENT

This symbol means that your inoperative electronic 
appliance must be collected separately and not mixed 
with the household waste. 

Help us protect the environment in which we live!

Paging

- Press         located at the back of the base station. All the registered 

handsets start to ring.

- Once retrieved, press any key on the handset or the          again to 

end the paging.

Call waiting

If you have subscribed to Call Waiting service, the earpiece will emit
a beep tone to inform you that there is a second incoming call. 
The number or name of the second caller will also be displayed on 
your phone if you have subscribed to Caller Line Identification 
service (CLI). Please contact your network provider for more
information on this service.

Phonebook settings: 50 entries
Store a contact in the phonebook

-       /     or      to select 

PHONEBOOK

 /       /       to enter 

NEW 

ENTRY

 / enter the name of contact /       / enter the number of 

contact /      / confirmation beep (       to delete characters).

Access phonebook

-       or        to select 

PHONEBOOK

 /      /     or      to select 

LIST

/      . 
Note: Instead of pressing       or       to browse the phonebook 
entries, you can press the numeric key corresponding to the first 
letter of the entry you wish to locate.

Modify a phonebook entry

-       /     or      to select 

PHONEBOOK

 /      /     or       to select 

EDIT

ENTRY 

/       /     or       to select an entry to edit /      / current name 

is displayed / edit the name /       / edit the number /      / confirmation 
beep.

Delete a phonebook entry

-       /     or      to select 

PHONEBOOK

 /      /     or      to select 

DELETE

 /      /     or      to select entry to delete /      /      / 

confirmation beep.

Change the display language

-       /     or      to select 

PERSONAL SET

 /      /     or       to select 

LANGUAGE

 /      /     or       to your desired language /      /

confirmation beep.
Note: Once the display language is set, the option menus on the

handset will switch to display in the selected language immediately.

Add / edit direct access memory

-       /     or       to select 

PHONEBOOK

 /      /     or       to select 

DIRECT MEM.

 /      /     or      to select 

KEY 1

 or 

KEY 2

 /      / stored

name displayed, or 

NO NUMBER

 displayed if it is empty /        to 

Using the call log: stored up to 10 external calls
Access call log

-       /     or      /      . 

Save call list entry into the phonebook

-       /     or       to select an entry /       /      or       to select 

SAVE 

NUMBER

 /       to select and enter the name of contact (maximum 

12 characters) /      .

Delete a Call Log entry

-       /     or      /       /     or       to select 

DELETE

 /       /       / 

confirmation beep.

Delete all entries in the Call Log

-       /       /      or       to select 

DELETE ALL 

/      /       / confirmation 

beep.

Save a redial number into the phonebook

-

 

      /     or      to select an entry /        to display 

SAVE NUMBER

/       to display 

ENTER NAME

 / enter the name of contact 

(maximum 12 characters) /      / return the display to redial list.

Delete direct access memory

-       /     or      to select 

PHONEBOOK

 /       /     or       to select 

DIRECT MEM.

 /      /     or      to select 

KEY 1

 or 

KEY 2

 /      / stored

name displayed (or 

NO NUMBER

 if it is empty) /        to enter direct

memory menu /     or       to select 

DELETE

 /      /      / confirmation 

beep.

Using the redial list

The redial list stores the last 5 numbers dialed.

Access redial list

-         /     or      to browse the redial list /       to view details.

Troubleshooting

If you have difficulty with your phone, please try the suggestions 

listed below. 

As a general rule, if a problem occurs, remove the batteries 

from all the handsets in your installation for about 1 minute, 

then disconnect and reconnect the power supply to the base 

and reinstall the handset batteries.

Always 

check first 

that

:

Everyday use

“I cannot make or 

answer calls”

You have followed all the steps listed in the user 

manual to install and set up your telephone.

All connectors are firmly inserted in their sockets. 

Mains power to the base unit is switched on at the

socket.

The handset’s batteries are correctly and securely 

installed and are not run down.

If the handset’s display is blank, it may have been 

switched off. Press and hold the HANG-UP/EXIT 

key to switch it back on. 

Check that the base unit’s mains power adapter is 

plugged in and power is switched on. 

The base unit needs mains power for normal 

operation of the phone - not just for charging the 

batteries. 

Make sure you are using the telephone line cable 

supplied with your telephone. 

Other telephone line cables might not work. 

Move the handset closer to the base unit.

Check the battery level symbol on the display. If it is

low, replace the handset on the base unit or charger

pod to recharge the batteries.

Switch off power at the mains socket, wait for a 

short time and then switch back on. This may solve

the problem.

Batteries

“The handset’s 

battery cells are 

running low within 

an hour or two”

“I try to recharge the

batteries but I still 

get a warning that 

they are low”

If the fault persists...    

Before you first use the handset, you should have

left it on the base unit or charger pod for 15 hours 

to charge the batteries fully. You may need to 

replace the batteries. Check the connection 

between the base unit and the mains power socket

unit.

You need to replace the batteries. 

Dispose of used batteries safely – never burn them, 

or put them where they could get punctured. Do not

use non - rechargeable batteries in your handset – 

they may explode, causing damage.

Disconnect all other instruments connected to the

same line and try to make a call. 

Disconnect the base unit from the telephone line 

and plug a different phone into the master 

telephone socket. 

Try making a call. If this works, the line is OK. 

If the call does not work, and you are using a two-

way socket adapter, remove it and plug a telephone 

directly into the socket. 

If the call now works, the adapter may be faulty. 

If you cannot make a call, the fault may be on the 

exchange line. 

Contact the service provider.     

“When I press on 

the keys, nothing 

happens”

“When I key in a 

number, it appears 

on the display, but I 

cannot make an 

outside call”

“The phone does 

not ring”

“I hear ‘beeps’ from 

my handset while 

I’m on a call”

“When I try to make 

a call, I hear busy

tone”

“The volume in the 

earpiece is low 

when I’m on a call”

Make sure the batteries are fitted in your handset

.

 

If the Battery Level symbol on the display shows 

‘low’, put your handset back on the cradle to charge.

Try a different position for the base unit – 

somewhere higher if possible, or further from other 

electrical equipment.

Try moving the handset closer to the base unit.

Check that the base unit’s mains power adapter is 

plugged in and power is switched on. 

Check that ring volume is not on OFF.

You may be going out of range of the base unit.

Move closer or your call may be cut off.

Check the Battery Level symbol on the display. 

If it’s low, recharge the batteries.

If you’re using a multi-handset system, check 

whether another handset is already on a call. 

Make sure you’re holding the earpiece correctly 

over your ear. 

Adjust the volume using the UP/DOWN key.

“I cannot make a 

call” 

If the handset display shows KEYS LOCKED, press

and

 

hold the * button to unlock it before you make 

a call. 

Only one handset (or the base unit) can be 

connected to the outside line at a time.

If another handset is already using the line, you 

need to wait until it has finished its call.

- On the base station, press and hold the   

      

 key for 5 seconds 

- On the handset, press        /      or       to select 

ADVANCE SET

/      /      or      to select 

REGISTRATION 

/      /

 

enter Master PIN 

when prompted /       / 

WAITING

 displayed / confirmation beep. 

Unregister your handset

-       /     or      to select 

ADVANCE SET

 /      /      or       to select 

UNREGISTER

 /       / enter Master PIN when prompted /       /

      or       to select the handset number to unregister /       / 
confirmation beep.

Change recall time

-       /     or      to select 

ADVANCE SET

 /      /      or       to select 

RECALL TIME

 /       /      or       to select 

SHORT

MEDIUM

 or 

LONG

 /      / confirmation beep.

Change the dial mode (dual mode dialing version only)

You should normally leave the dialling mode at its default setting of 
TONE (also called MF or DTMF). 
However, you can change to PULSE if necessary.
Note: If PULSE dialling is set, you can press        to switch to TONE
dialling for the rest of that call.
-        /     or      to select 

ADVANCED SET

 /      /      or       to select 

DIAL MODE

 /      /      or      to select 

TONE

 or 

PULSE

 /       / 

confirmation beep.

Reset unit

-        /     or      to select 

ADVANCE SET

 /      /     or      to select 

RESET

 /      /      / confirmation beep.

www.alcatel-home.com
ATLINKS, 22 quai Gallieni 92150 Suresnes – France

© ATLINKS 2014 - Reproduction prohibited.
The manufacturer reserves the right to modify the specifications of 
its products in order to make technical improvements or comply 
with new regulations.
ALCATEL and ATLINKS are registered trademarks.
The Alcatel logo and Alcatel name are trademarks of 
Alcatel-Lucent and used under license by ATLINKS.

E130 Voice / E130 Voice Duo / Trio
E190 Voice / E190 Voice Duo / Trio 
A/W No. : 10001071 Rev.1 (LA-EN)
Made in China

Delete all entries from the phonebook list

-       /     or      to select 

PHONEBOOK 

 /      /     or       to select 

DELETE ALL

 /      /      / confirmation beep.

Answering machine setting

Answering machine operation by handset

You can use the answer machine menu on the handset to access 
and change the settings for all the answering machine functions.

Turn the answering machine on or off

-        /      or       to select 

ANSW MACHINE

 /       /      or       to select

ANSW. ON / OFF

 /       /      or       to select 

ON

 or 

OFF

 /       /

confirmation beep.
Note: If the answering machine is turned off and the master PIN is
still set at its default 0000, the answering machine will not answer 
to any incoming ringing, but if the master PIN has been changed, 
it will answer after 10 rings to allow remote access.

Activate / deactivate auto hang-up

-       /     or      to select 

PERSONAL SET

 /      /     or       to select 

AUTO HANG-UP

 /      /     or      to select 

ON

 or 

OFF 

/      /  

confiramtion beep.

Set date format

-       /     or       to select 

CLOCK&ALARM

 /      /     or       to select 

SET FORMAT

 /      /     or       to select 

DATE FORMAT

 /       / 

current setting display /      or       to select 

DD/MM

 or 

MM/DD

 /      / 

confirmation beep.

Set alarm

-       /     or       to select 

CLOCK&ALARM 

/      /     or       to select 

ALARM

 /      /     or      to select 

OFF

ON ONCE

 or 

ON DAILY

 /     .

- if select 

ON ONCE

 or 

ON DAILY

, enter time (

HH-MM

) for alarm 

/     or      to select 

AM

 or 

PM

 if in 12 HOURS format /       / 

confirmation beep.

Set alarm tone

-       /     or      to select 

CLOCK&ALARM

 /       /      or       to select 

ALARM TONE 

/      /      or       to select 

MELODY 1

MELODY 2 

or

MELODY 3

 /       / confirmation beep.

Register your handset
IMPORTANT:

 Handset registration is only necessary when you buy

extra handsets or if a handset has become faulty.
Up to 4 handsets can be registered to one base station.
The Master PIN is required before you can register or unregister
handsets.
By default, the Master PIN is 0000.

Advanced use of your telephone

Change Master PIN

The Master PIN is used for registration / unregistration of handsets. 
The default Master PIN number is 0000. 
Note: If you forget your PIN code, you can reset it to its default 0000 
using a handset Reset.
-        /     or       to select 

ADVANCED SET

 /      /     or       to select 

CHANGE PIN

 /      / enter current master pin when prompted /       /

enter new 

PIN

 /       / confirmation beep.

Handset Tone

Set the ring volume

There are 5 ringer volume options (OFF, LEVEL 1, LEVEL 2, 
LEVEL 3, LEVEL 4 and LEVEL 5). The default level is LEVEL 3.
-       /     or       to select 

PERSONAL SET

 /      /      or       to select 

HANDSET TONE

 /       to select 

RING VOLUME

 /       /     or       to 

the desired volume level /       / confirmation beep.

Set the ring melody: 10 ring melodies

-       /     or       to select 

PERSONAL SET

 /      /      or       to select 

HANDSET TONE

 /       /      or       to select 

RING TONES

 /       /

     or       to the desired melody /       / confirmation beep.

Using the intercom

Intercom another handset

- If only 2 registered handsets:      .  
- If more than 2 registered handsets: the available handset number 

and * displayed / enter the handset number.

- To ring all handsets to intercom:       . 

Transfer an external call to another handset

During the call:

- If only 2 registered handsets:      . 
- If more than 2 registered handsets: the available handset number 

and * displayed / enter the handset number.

- To ring all handsets to intercom:        . 

-      

on the called handset to answer the internal call /

        on

 

the 

first handset transfer the external call to the called handset / 
external call tansferred.
Note: If there is no answer from the called handset, press      key 
to resume the external call.

Answer an external call during intercom

-      / answer the external call and end the intercom.

Note: To put the internal call on hold and answer the incoming 
external call, press      key.

Switch between an internal and external call

- During the call, press and hold       . 

Establish a three-party conference call

- During call,       / enter handset number /       on the called handset 

to answer / long press        on the first handset.

CONFERENCE

 will be displayed on the screen once the 

conference call is established.

The store where you bought your telephone can also provide you 
with information and after - sales support.

Use handsfree (only for E190 Voice)

- To activate / desactivate handsfree :     . 

Adjust the earpiece volume

During a call, press      or       to select from VOLUME 1 to VOLUME 5.

Mute / unmute microphone

-        to turn on / off the microphone.

Set time and date

Note: If you subscribe to the Caller Display service, the time and 

date will be set automatically when you receive a call, but you may 

still need to set the correct year.
-       /     or      to select 

CLOCK & ALARM

 /      /       to select 

DATE / TIME

 to display the last stored date / enter the current 

(YY - MM - DD) /      / enter the time (HH-MM) /      .

Change your handset’s name

-       /     or      to select 

PERSONAL SET

 /      /     or      to select 

HANDSET NAME

 /       to display the current handset name /      

to delete the characters / enter the new name (maximum 10 
characters) /      / confirmation beep.

Make and answer calls

Make a call

-       either before or after dialing your number.
- From redial list :          /     or       /     . 
- From call log list*:      /     or       /     .

Note: You need to subscribe to Caller Line Identification service to 

be able to see the caller’s number or name in the call log.  

- From phonebook:      /     or      /     .
- From direct memories : long press on KEY 1 or KEY 2 in idle mode.

Answer and end a call

-      /      . 

IMPORTANT NOTE: You can simply place the handset back on its 

base station or charger pod to end the call.

To activate / deactivate remote control access

-        /      or       to select 

ANSW MACHINE

 /       /      or       to select

SETTINGS

 /       /      or       to select 

REMOTE ACC

 /      /      or      

to select 

ACTIVATE

 or 

DEACTIVATE

 /       / confirmation beep.

Notes: If the answering machine is turned off, you must change 
your master PIN from its default 0000, before you can use the 
remote access feature.

To check messages remotely

- Dial your home phone number / while the answering machine 

playing greeting message /      to dial and enter remote access code
(master PIN code) / confirmation beep / message start playing.
Note: The answer machine will drop the line immediately if there is
no detection of the master PIN entry within 8 seconds from 
pressing      .

The remote feature lets you perform the following functions:

To            
Review message 
Play back messages 
Stop message playback
Erase message
Skip message
Turn on answerer machine
Turn off answerer machine
Note: If the answering machine is off, and the master PIN has been
changed from its default 0000, it will answer the call after 10 rings. 
Dial the master PIN code within 8 seconds and you will hear a beep 
to confirm you have entered the remote access mode, as above.

Set the OGM voice language (optional)

-       /     or       to select 

ANSW MACHINE

 /      /     or       to 

select 

SETTINGS

 /      /     or       to select 

LANGUAGE

 /      / 

     or      to select your preferred language /      / confirmation

beep.

Call screening

Call screening allows you to hear the caller while he is leaving 
a message.

You can then decide if you want to talk to the caller directly.

Press this button
1
2
8
6 (during message playback)
3
7
9

The outgoing message

The model is supplied with two predefined outgoing messages 
(OGM) used for the different answer modes.
There are 2 answer modes available: 

Answer Only

 and 

Answer & 

Record

.

By default, the answer mode is 

ANSW.&RECORD

, which allows a 

caller to leave a message on the answering machine. This can be 
changed to 

ANSWER ONLY

 mode, which does not allow callers to 

leave any messages on the answering machine.

Set the answer mode

-        /      or       to select 

ANSW MACHINE

 /      /     or       to select 

ANSWER MODE

 /      /      or       to select 

ANSWER ONLY 

or 

ANSW.&RECORD

 /      .

Record a personalised outgoing message

-        /     or       to select 

ANSW MACHINE

 /      /     or      to select 

RECORD OGM 

/      /      or       to select 

ANSWER ONLY

 or 

ANSW.&RECORD

 /      /     or      to select 

RECORD OGM 

/       to 

start recording /       to end recording.
Note: The maximum length of an outgoing message is 3 minutes.
To hear your outgoing message, select 

PLAY

 after selection of 

ANSWER ONLY

 or 

ANSWER&RECORD

.

To delete a personalised outgoing message and return to the 
predefined one, select 

DELETE

 after selection of 

ANSWER ONLY 

or 

ANSWER&RECORD

.

Playback and delete messages

The last recorded message is played first via the loudspeaker on 
model. Old messages cannot be played again until after all new 
messages have been played.

Playback recorded messages

-       /      or       to select 

ANSW MACHINE 

/      /       to start playback.

Note: During message playback you can press MENU key, then 
Navigation to select options to REPEAT the current message, skip 
forward to the NEXT message, skip back to the PREVIOUS 
message or DELETE the current message.

Delete all recorded messages

-       /     or      to select 

ANSW MACHINE

 /      /      or      to select 

DELETE ALL

 /      .

Activate / deactivate key tone

-       /     or       to select 

PERSONAL SET

 /       /      or       to select 

HANDSET TONE

 /      /     or       to select 

KEY BEEP 

/      /     or

to select 

ON 

or 

OFF

 /      / confirmation beep.

enter direct memory menu /     or      to select 

EDIT NUMBER

 /      /

currently stored name displayed (or 

ENTER NAME

 if there is no 

number stored) / edit or enter the name /      / confirmation beep.

Set date / time format

Set time format

-       /     or       to select 

CLOCK&ALARM

 /      /     or       to select 

SET FORMAT

 /      /       to enter 

TIME FORMAT

 / current setting 

displayed /     or       to select 

12 HOURS

 or 

24 HOURS

 /      / 

confirmation beep.

PLEASE READ THIS USER'S GUIDE BEFORE USING YOUR PHONE
FAVOR DE LEER TODO EL MANUAL ANTES DE UTILIZAR SU TELÉFONO

* Subject to subscription and availability of the service from the fixed line

operator.

2

1

4

6

9

3

12

5

8

10

11

7

E130 VOICE / E130 Voice Duo / TRiO 
E190 VOICE / E190 Voice Duo / TRiO 

HANDSET LOCATOR button  
Press to page handsets.

Press and hold to start registration 

procedure.

A  Display Icons
B  Displays when in menu mode to confirm 

  your selection.
C  Indicates that more options are available.

  Use the UP / DOWN keys to scroll up/down.
D  Displays when in menu mode. 

  Select BACK to return to the previous menu 

  level. Select BACK to delete the last digit/

  character entered.

   Base station

Set ring delay

-        /      or       to select 

ANSW MACHINE

 /       /      or      to select

SETTINGS

 /       /       to enter 

RING DELAY

 /      or       to select 

2 - 7 

RINGS

 or 

ECONOMY

 /       / confirmation beep.

Notes: If you select Economy mode, the answering machine will
answer calls and start playing the greeting message after 5 rings if
you have no new messages, or after 3 rings if there is at least one 
new message recorded.

C

D

A

B

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