Alcatel GO FLIP, User Manual

Page 1: ...User Guide Gflip2_sprint_4044T_ug_en_20161122_d1 ...

Page 2: ... Remove an SD Card 10 Turn Your Phone On and Off 12 Activation and Service 13 Complete the Setup Screens 14 Basic Operations 15 Basics 15 Home Screen and Applications Apps List 15 Phone Settings Menu 15 Capture Screenshots 16 Applications 16 Launch Applications 16 Apps List 16 Phone Number 18 Airplane Mode 18 Enter Text 19 Keyboards 19 How to type a message 19 Lock and Unlock Your Screen 19 Update...

Page 3: ...bers 29 Answer Phone Calls 29 In Call Screen Layout and Operations 31 Place a Call from Contacts 31 Call from Call Log 32 Voicemail 33 Voicemail Setup 33 Optional Calling Services 34 Call Waiting 34 Conference Calling 34 Call Forwarding 35 Call Settings 36 Contacts 38 Add a Contact 38 View Contacts 40 Contacts Screen Layout 41 Edit a Contact 41 Delete a Contact 42 Share a Contact 43 Import Contact...

Page 4: ...tworking 55 Browser 55 Browser 55 Connectivity 57 Wi Fi 57 Turn Wi Fi On and Connect to a Wireless Network 57 Wi Fi Settings 58 Disconnect Wi Fi 59 Bluetooth 59 Bluetooth Information 60 Enable the Bluetooth Feature 60 Pair Bluetooth Devices 61 Connect to a Paired Bluetooth Device 62 Send Information Using Bluetooth 62 Receive Information via Bluetooth 63 Camera and Video 66 Camera Overview 66 Take...

Page 5: ...es 80 Entertainment and Activities 81 Play Music 81 Music Screen Layout 82 Connections Settings 84 Basic Settings 84 Wi Fi Settings Menu 86 Bluetooth Settings 87 Mobile Network Data 89 Personalization Settings 90 Sound Settings 90 Display Settings 91 Search Settings 92 Notices Settings 92 Date Time Settings 93 Language Settings 94 Input Methods Settings 95 Privacy Security Settings 96 Screen Lock ...

Page 6: ...oads Settings 102 Battery Settings 103 Accessibility Settings 103 System Updates Settings 104 Help Settings 105 For Assistance 107 Troubleshooting 107 Specifications 107 Virgin Mobile Account Information and Help 108 Manage Your Account 108 Top Up Your Account 108 Virgin Mobile Account Information and Help 109 Copyright Information 109 Index 112 ...

Page 7: ...1 Getting Started The following set of topics will introduce you to your phone help you get set up with service provide an overview of the phone screen and get you started with basic phone operations ...

Page 8: ...ditions Descriptions in the User Guide Note that most descriptions in this guide are based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by pressing Some operation descriptions may be simplified Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your ph...

Page 9: ...y parts and key functions Note Your phone s screens and apps layouts are subject to change This user guide uses sample images only Phone Layout The following illustration outlines your phone s primary external features and keys 3 5 mm headset jack Camera Charging port Camera key Volume key Sub screen Main screen Right soft key Back clear key End power key Left soft key Messages key Call key Center...

Page 10: ...on or off Charging port Allows you to connect the phone charger Volume keys Allows you to adjust the ringtone or media volume or adjust the voice volume during a call 3 5 mm headset jack Allows you to plug in either a stereo headset or an optional headset for convenient hands free conversations CAUTION Inserting an accessory into the incorrect jack may damage the phone Battery Use The following to...

Page 11: ...revent charging etc Insert the Battery Follow these instructions to insert your phone s battery safely and properly 1 Remove the battery cover Lift gently in the direction shown 2 Insert the battery Align the contacts of the battery with the contacts in the phone 3 Attach the battery cover Make sure all the tabs are secure and there are no gaps around the cover ...

Page 12: ...r the phone off before removing the battery 1 Remove the battery cover Lift gently in the direction shown 2 Remove the battery Lift upward gently as shown Charge the Battery Follow these instructions to charge your phone s battery using either the included AC adapter or via a USB connection on your computer ...

Page 13: ...arged Fully charging a battery may take up to three hours 3 After charging disconnect the phone from the charger Unplug the AC adapter from the outlet and remove the charger from the phone Charge Using a PC Connection Before using a PC connection to charge your phone ensure that the computer is turned on Depending on the type of connection your phone s battery may not charge 1 Insert the small end...

Page 14: ...p clean Wipe clean with a dry soft cloth Avoid applying labels May damage SIM card See instructions included with SIM card for handling The SIM card is the property of Virgin Mobile The SIM card is replaceable at cost in case of loss damage Return the SIM card to Virgin Mobile when canceling subscription Returned SIM cards are recycled for environmental purposes Note that SIM card specifications a...

Page 15: ...no gaps around the cover SD Card Your phone supports the use of an optional SD card not included to expand its storage capacity It supports cards up to 32 GB Some cards may not operate properly with your phone SD Card Cautions Data Information stored on an SD card can become lost or changed accidently or as a result of damage It is recommended that you keep a separate copy of important data Virgin...

Page 16: ... gently without bending and with terminals facing down Insert only SD cards 3 Insert the battery and replace the battery cover See Insert the Battery Align the contacts of the battery with the contacts in the phone Make sure all the tabs are secure and there are no gaps around the cover Remove an SD Card Follow these instructions to remove an SD card Always power the phone off before inserting or ...

Page 17: ...Set Up Your Phone 11 2 Remove the battery 3 Push down the plastic spring and remove SD card 4 Insert the battery Align the contacts of the battery with the contacts in the phone ...

Page 18: ... on the settings you may see the lock screen See Lock and Unlock Your Screen and Screen Lock Settings for information about using the screen lock The first time you turn the phone on you will see the startup screens See Complete the Setup Screens for details If your phone is not yet activated see Activation and Service for more information Turn Your Phone Off Press and hold the End power key Your ...

Page 19: ...the serial number MEID printed on the sticker located on the back of your phone in the battery compartment This number can also be found on the bottom panel of the phone s package Follow the remaining instructions to choose your plan and select a payment method Follow the activation instructions below and you ll be able to start using your phone Activate Your Phone After setting up your account on...

Page 20: ... need to enter a password See Wi Fi for more details Setup KaiOS Account Press Navigation key to select Create Account to set up a new KaiOS Account or Login Account and complete the steps to sign in to your current KaiOS Account Press to skip The following options may apply depending on your selection Create Account Follow the instructions to sign up for a new KaiOS Account There will be screens ...

Page 21: ...s Apps List Most of your phone s operations originate from the home screen or the apps list 1 Press the End power key until display the home screen 2 From any screen press the End power key to display the home screen For information about using the home screen see Home Screen Basics Phone Settings Menu You can customize your phone s settings and options through the Settings menu From app list scre...

Page 22: ...pp list screen press Gallery Applications The following topics describe how to access the applications apps list and launch apps on your phone Launch Applications All installed apps can be accessed and launched from the apps list 1 From home press Center soft key The apps list opens 2 Press Navigation key to choose an application and then press to launch the corresponding application The applicati...

Page 23: ...pictures and videos Clock Set alarms use a stopwatch set a timer Contacts Manage your contacts from a variety of sources FM Radio Lets you listen to the radios Browser A browser you can use to surf on the Internet File Manager Check the category of documents pictures videos Gallery Manage your photos and videos Email Send receive and manage your Email messages Messages Send and receive instant tex...

Page 24: ...Phone number Airplane Mode Airplane mode turns off all functions that emit or receive signals while leaving your phone on so you can use apps that don t require a signal or data To turn on airplane mode 1 From app list press Settings Network Connectivity 2 Press Airplane Mode 3 Press Navigation key to select On to enable airplane mode Your phone is now in airplane mode You will see the airplane mo...

Page 25: ...o switch among Abc abc ABC mode 3 To insert a punctuation mark or special character please press key 4 If you want to delete the already typed letters or symbols please press to delete them one by one Lock and Unlock Your Screen Your phone allows you to quickly turn the screen on off when you unfold fold the phone or you can set up screen lock to prevent others from using your phone without your p...

Page 26: ...where signal reception is good and do not change location during the update process Make sure the battery is adequately charged before beginning an update A weak signal or low battery during an update may cause the update to fail An update failure may disable the phone Other functions during update Other phone functions cannot be used during a software update Update Your Phone Software You can upd...

Page 27: ...ormation If you choose to change your user name and select a new one online you must then update the user name on your phone 1 From app list press Settings Device System Updates Update Profile 2 Follow the onscreen instructions The phone will download and install the profile update and you will see a confirmation when complete Note If your data services or account syncing ever seems to go out unex...

Page 28: ...o download and update the PRL preferred roaming list automatically 1 From app list press Settings Device System Updates Update PRL 2 Follow the onscreen instructions The phone will download and install the PRL update and you will see a confirmation when complete ...

Page 29: ...ight side and notifications on the left side Notification area The notification area of the status bar on the left displays notifications for incoming messages missed calls application updates and more Pull down the status bar to display the notification panel Status area The status area of the status bar on the right displays phone and service status information such as signal strength battery st...

Page 30: ...Fi active Vibrate Network full signal Network roaming 4G LTE data service 3G data service Airplane mode Alarm set Battery charging Battery full charge Notification Icons Icon Notification General numerical notifications missed call new mail new message etc Status bar Status area ...

Page 31: ...nge the Wallpaper Select and assign your phone s background wallpaper 1 From app list press Settings Personalization Display Wallpaper 2 Press Wallpaper and press Navigation key to select from Gallery Wallpaper or Camera 3 Select a wallpaper and press to set wallpaper The wallpaper is set ...

Page 32: ...king Connections The following set of topics will cover your phone s ability to help you make connections from phone calls and maintaining contacts to text messages email Internet and international services ...

Page 33: ... Adjusting Call Volume Press the Volume key up or down during the call Troubleshooting Question Difficulty during call Answer 1 It may not be possible to make a call properly in a noisy location Answer 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Question Sound pops momentarily during a call Answer Are you changing location while calling Sou...

Page 34: ...ber keys on the keypad to enter the phone number As you enter digits Smart Dial searches for contacts that match If you see the number you want to dial press Navigation key to select the number and place the call immediately without entering the rest of the number 3 Press Navigation key to select to call the number The phone dials the number The call begins when the other party answers 4 To end th...

Page 35: ...d Enhanced 9 1 1 E 9 1 1 Information This phone features an embedded Global Positioning System GPS chip necessary for utilizing E 9 1 1 emergency location services where available When you place an emergency 9 1 1 call the GPS feature of your phone seeks information to calculate your approximate location Depending on several variables including availability and access to satellite signals it may t...

Page 36: ...call begins 2 To end the call press The call ends Mute the Ringing Sound To mute the ringer without rejecting the call you can press the Volume key down Reject an Incoming Call When a call arrives press or to reject it The ringtone or vibration will stop and the call will be sent directly to voicemail ...

Page 37: ...again to deactivate Speaker to use the phone s earpiece Warning Because of higher volume levels do not place the phone near your ear during speakerphone use Mute Mute the microphone during an active call Press to mute the microphone Press to unmute the microphone Note If Mute is activated the speaker mode is deactivated Add Call Press to initiate a conference call 3 way call End call Press to end ...

Page 38: ...s list appears 3 Press Navigation key to select a contact 4 Press to call the number 5 To end the call press The call ends Call from Call Log The call log list lets you quickly place calls to recent incoming outgoing or missed numbers 1 From app list press to display the call log list ...

Page 39: ...oicemail and personal greeting as soon as your phone is activated Always use a passcode to protect against unauthorized access Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off 1 From app list press Phone 2 Touch and hold to dial your voicemail number 3 Follow the system prompts to Create your passcode Record your name announcement...

Page 40: ... coming in and displays the caller s phone number if it is available To respond to an incoming call while you re on a call Press Navigation key to select to answer the call or to ignore the incoming call This puts the first caller on hold and answers the second call To switch back to the first caller Press Swap Call Conference Calling With conference calling also known as 3 way calling you can tal...

Page 41: ...ge Call Your conference call is now in session 4 To end the three way call press Note If one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are disconnected Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number even when your phone is turned ...

Page 42: ...u appears 2 Configure your options Your call settings options are set Call Settings Your phone s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application Use the Call Settings Menu 1 From app list press Settings Network Connectivity Call Settings The call settings menu appears 2 Configure your options ...

Page 43: ...Y device manufacturer to purchase the connector cable To turn TTY Mode on or off 1 From app list press Settings Device Accessibility TTY 2 Select Full HCO or VCO to turn TTY mode on or Tap Off to turn TTY mode off Your phone s TTY mode is set Note When enabled TTY mode may impair the audio quality of non TTY devices connected to the headset jack Warning 9 1 1 Emergency Calling It is recommended th...

Page 44: ... uncharged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information Virgin Mobile is not responsible for any damages from lost or changed contacts Add a Contact You can add contacts from your phone s Phone application Enter details such as name phone numbers email addresses mailing addresses and...

Page 45: ... numbers to the contact Add Email Press to add more Email address to the contact Add Address Press to add more address to the contact Add Date Press to add Birthday or anniversary to the contact Add Ringtone Press to add ringtone to the contact Add Note Press to add note to the contact 4 When you have finished adding information press The contact is added Save a Phone Number You can save a phone n...

Page 46: ...ontact name and press to select a number type for the new number For a new contact enter the name and any additional information 4 Press to save The contact is added View Contacts View a contact s details by displaying a contact entry 1 From app list press Contacts You will see the Contacts list 2 Tap a contact to view its details The contact s detailed listing appears ...

Page 47: ... contacts Contact Select to show contact s details Contact image Show thumbnail of contact entry Search Search contacts Edit a Contact Once you ve added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more 1 From app list press Contacts You will see the Contacts list All contacts tab Contact Contact image Search Spec...

Page 48: ...d See Add a Contact 5 Add or edit the information and then press to save Your changes are saved to the contact entry Delete a Contact You can delete a contact from the contacts details page 1 From app list press Contacts You will see the Contacts list 2 Tap a contact to view its details The contact s detailed listing appears 3 Press Delete ...

Page 49: ...ct or enter a wireless phone number enter any additional information and then press Send For more information on text messaging see Send a Multimedia Message MMS Bluetooth to send the information via Bluetooth See Bluetooth for information on pairing and sending via Bluetooth 4 Complete the required steps as prompted for the selected method The selected contact will be shared Import Contacts Your ...

Page 50: ...d and stored in the selected account Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud you can manually back them up to an optional installed SD card for re import if needed Before Backing Up Contacts to an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can b...

Page 51: ...s You will see the Import Contacts Export Contacts menu 3 Press Export Contacts 4 Choose Memory card to confirm the export 5 Follow the onscreen instructions and select contacts to complete the export The contacts are exported and saved to the installed SD card ...

Page 52: ...tures music audio or video files contact cards See your service plan for applicable charges for messaging Send a Text Message Quickly compose and send text messages on your phone 1 From app list press Messages or Press from any screen 2 On the Messages screen press to compose messages The Compose screen opens 3 Fill in one or more recipients You can Enter phone numbers directly in the To field As ...

Page 53: ...n one or more recipients You can Enter phone numbers directly in the To field As you enter information any matching phone numbers from your contacts list are displayed Select a match to enter that number or address directly Press to add the contacts to whom you want to send the message Press the Message box and then start composing your message Note You can add a subject line by pressing Add Subje...

Page 54: ...age Press to reply the message directly or press to enter home screen Manage Message Conversations Text and multimedia messages that are sent to and received from a contact or a number are grouped into conversations or message threads in the Messages screen Text or MMS conversations let you see exchanged messages similar to a chat program with a contact on the screen Read a Text Message On the Mes...

Page 55: ...ou re viewing it While viewing a conversation press and then choose Delete to confirm Text and MMS Options The messages settings menu lets you control options for your text and MMS messages including message limits size settings and notifications 1 From app list press Messages 2 On the Messages screen press Settings You can set the following Delivery Reports Receive a report on the delivery status...

Page 56: ...ding an account appears if no email account has been previously set up 2 Follow the onscreen instructions to set up your email account The email account is set up and you will begin receiving email Add another Email Account If you have multiple email accounts you wish to view on your phone you can add several types of personal email accounts such as POP3 and IMAP accounts on your phone 1 From app ...

Page 57: ...o your email messages 1 From app list press E Mail The email inbox opens 2 From the inbox press to compose The email composition window opens 3 Enter the message recipient s subject and message and then press to send The email message is sent Email Composition Options Add Cc Bcc In the mail subject or composition box press to add recipients Add Attachment In the mail composition box press Add Atta...

Page 58: ...Note To view your sent messages in the inbox press Outbox Open Email Messages You can also open and read email messages directly from the email inbox Reading and replying to email on your phone is as simple as on your computer 1 From app list press E Mail The email inbox opens 2 Press the message you want to view The email message opens 3 Press to reply email directly or press to open email option...

Page 59: ...our phone 1 From app list press E Mail The email inbox opens 2 Press Settings 3 Select the account s to delete and then press to confirm The account is deleted from your phone Manage Your Email Inbox Your email inbox provides management options for viewing sorting and deleting your email messages View Your Email Inbox 1 From app list press E Mail ...

Page 60: ...also synchronize your sent and received email messages manually at any time While viewing the account you want to synchronize press Synchronize Delete an Email Message Choose the message you want to delete press Delete Delete Multiple Email Messages 1 On the email account inbox press Edit Select Multiple 2 Select the messages you want to delete 3 Press Delete and then press to confirm ...

Page 61: ...ent received data While in a screen connected by SSL TLS data is encrypted to safely send receive private information credit card numbers corporate secrets etc and provide protection against online threats eavesdropping falsification impersonation etc SSL TLS Cautions When opening a secured page users must decide as their responsibility whether or not to open the page with use of SSL TLS Virgin Mo...

Page 62: ...Internet and Social Networking 56 The search results appear or a Web page opens 3 Press Navigation key to locate the place you want to visit and then press to confirm ...

Page 63: ...i network 1 From app list press Settings Network Connectivity Wi Fi The Wi Fi settings menu appears 2 Select the On icon to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi select the Off icon 3 Choose Available Networks select a Wi Fi network to connect enter the password if it s not an open network and then press to connect Y...

Page 64: ...red for your phone to connect to a Wi Fi network It may be necessary to provide a user name and password for certain closed wireless networks Wi Fi Settings Use the Wi Fi settings menu to manually set your Wi Fi connection options 1 From app list press Settings Network Connectivity Wi Fi The Wi Fi settings menu appears 2 Select the On icon to turn Wi Fi on Wi Fi is enabled You will see the names a...

Page 65: ...ou may need to re enter the password to reconnect Bluetooth Bluetooth is a short range communications technology that allows you to connect wirelessly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wireless phones The Bluetooth communication range is usually approximately 30 feet Bluetooth Hints Question Can t use Bl...

Page 66: ...s Bluetooth capabilities Wireless connection to all Bluetooth functions is not guaranteed for the phone The phone may not connect properly depending on the other device Noise may be experienced with wireless calls and hands free calls depending on the conditions To enable Bluetooth 1 From app list press Settings Network Connectivity Bluetooth The Bluetooth settings open 2 Select the On icon to tur...

Page 67: ... Bluetooth The Bluetooth settings open Nearby devices appear in the Devices in the Area list If a target device is not detected press to rescan 2 Select a device from the Devices in the Area list and follow the onscreen instructions to pair with the device The Bluetooth device is paired to your phone Methods to accept a Bluetooth connection differ depending on the devices used Unpairing from a Pai...

Page 68: ...ces section When the device is connected to your phone the Bluetooth paired icon is displayed in the status bar Depending on the type of device you have connected you can then start using the headset or car kit to listen to music or make and receive phone calls Note Due to different specifications and features of other Bluetooth compatible devices display and operations may be different and functi...

Page 69: ...s sent If you see a message to confirm follow the onscreen instructions Receive Information via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth including pictures music tracks and documents such as PDFs 1 When another device attempts to send a file to your phone via Bluetooth you will see a request to accept the file 2 Press on home screen to review this no...

Page 70: ... notification When you open a received file what happens next depends on the file type Media files and documents are usually opened directly in a compatible application For example if you open a music track it starts playing in the Music application For a vCard contact file if there are multiple vCard files on your storage card you can choose to import one several or all of those contacts to your ...

Page 71: ...65 Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone from the camera and productivity apps to music entertainment and more ...

Page 72: ...w The camera s viewfinder screen lets you view your subject and access camera controls and options Options Press to open settings options Preview Press to view picture you took Video record Tap to start pause video record Learn More About Your Phone s Camera For an overview of your phone s camera and its features you can access more information through the phone s settings menu From app list press...

Page 73: ...oth beforehand Avoid Exposure to Direct Sunlight Be careful not to expose lens to direct sunlight for long periods May discolor color filter and affect color of images Take a Picture You can take high resolution pictures using your phone s camera Note If you have an SD card installed pictures and videos are stored to the SD card If no card is installed pictures and videos are saved to your phone s...

Page 74: ...ra at your subject and then press Navigation Right key to switch to Video and press to start recording Video recording begins 3 Press again to stop recording The camera stops recording and the video is captured and saved to your phone or SD card View Pictures and Videos Using Gallery Using the Gallery application you can view pictures and watch videos that you ve taken with your phone s camera dow...

Page 75: ...d pictures and videos from your phone s Gallery 1 From app list press Gallery The list of pictures opens 2 Select an image to view the picture The picture opens or the video begins playing Press to zoom in or zoom out Press to open options menu and choose what to do with the picture Pictures and Videos Review Screen After capturing a picture or video from the camera screen press to see the item in...

Page 76: ...n touch and hold on a picture to open a selection menu and choose to delete the picture rotate or crop it and more Rotate a Picture 1 From app list press Gallery The list of pictures opens 2 Select the picture you want to rotate 3 Press and then select Rotate The picture is rotated Edit a Picture 1 From app list press Gallery ...

Page 77: ...copy The original picture remains unedited Share Pictures and Videos The Gallery application lets you send pictures and videos using email Bluetooth or multimedia messages Send Pictures or Videos by Email Messages or Bluetooth You can send several pictures videos or both in an email message They are added as file attachments in your email For more information about using email and Gmail see Create...

Page 78: ...pts to complete and send the message Note If you selected E mail and you have multiple email accounts the default email account will be used For more information about using email see Create and Send Email For more information about sending multimedia messages see Send a Multimedia Message MMS For more information see Bluetooth Camera Settings You can adjust your camera s settings by pressing on t...

Page 79: ... press Camera The camera viewfinder appears 2 Press Navigation Right key to switch to Video The video screen opens Set Camera Functions You can configure your camera s settings to fit any situation and event 1 From app list press Camera ...

Page 80: ...Video 74 The camera viewfinder appears 2 Press to open options menu The camera settings menu opens 3 Select your desired settings The settings are applied Settable items differ depending on the camera type in use ...

Page 81: ... your Calendar on the Web Exchange ActiveSync calendar and Outlook calendar Calendar Operations View Today s Calendar From the Calendar press Today Change Calendar View From the Calendar press and choose Monthly View Weekly View or Day View to change the current view View Particular Day Month Year From the Calendar press Go and press Navigation key to choose particular day month or year Add an Eve...

Page 82: ...nter an event title start date time end date time etc and then press to save The event is added to your calendar View Calendar Events You can display the Calendar in daily weekly or monthly view 1 From app list press Calendar The Calendar app opens ...

Page 83: ...ils appear In event details press to edit the event In event details press to delete the event Sync Calendars You can select which calendars you d like to sync on your phone along with what types of information you want to sync 1 From app list press Calendar The Calendar app opens ...

Page 84: ... mathematical equations 1 From app list press Calculator The calculator app launches 2 Press keys for calculations Calculation results appear Clock Your phone has a clock app that lets you set alarms use a stopwatch and set a timer Check the Time You can check the phone any time on your phone The current time displays in the center of the hone screen ...

Page 85: ...ss to create new alarm The alarm adding screen appears 3 Set the alarm options including time repeat pattern alarm tone and volume and then press to confirm The alarm is set Phone at Alarm Time At the set alarm time the phone sounds the alarm and or vibrates Stopping an alarm When the alarm sounds press to snooze it or to stop ...

Page 86: ...th of a second 1 From the clock app press Navigation key to enter Timer screen 2 Set the time and press to begin timing 3 Press to stop timing Stopwatch The timer provides a countdown timer for up to 99 hours 59 minutes and 59 seconds 1 From the clock app press Navigation key to enter Stopwatch screen 2 Press to begin timing 3 Press to record lap 4 Press to stop or resume timing Additional options...

Page 87: ...c Use the Music app to listen to all your music on your phone Compatible music file formats include mp3 wma wav mod etc 1 From app list press Music The Music app opens 2 Press the Navigation key to select a library category such as Artist or Albums 3 Choose an item from the category window and then tap a song The song begins playing ...

Page 88: ...tures of the Music app player screen Options Menu Feature Description Shuffle All Press to shuffle all songs Repeat All Press to repeat all songs Share Press to share a song via E Mail Messages or Bluetooth Set as ringtone Press to set as ringtone of the phone Options menu Play pause Library menu ...

Page 89: ...83 Settings The following set of topics will cover your phone s settings menus and options For an overview of the settings menu see Basic Settings ...

Page 90: ...roaming options Geolocation Select your phone s location access options Wi Fi Enable and set Wi Fi options Bluetooth Enable Bluetooth connections Call Settings Set caller ID call forwarding options etc Messaging Settings Set messaging ringer messaging vibrate etc Internet Sharing Enable Wi Fi hotspot options Emergency Alert Set Emergency alert options Personalization Sound Set ringtone operation t...

Page 91: ...heck media storage status Application Storage Check application storage status Device Device Information Access important phone information and view legal and safety information Downloads Check donwnloads on your phone Battery Monitor your phone s battery usage Accessibility Set accessibility options such as invert colors hearing aid compatibility etc Developer Set developer options System Updates...

Page 92: ...he Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about Wi Fi settings see Wi Fi 1 From app list press Settings Network Connectivity Wi Fi The Wi Fi settings menu appears 2 Select the On icon to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi net...

Page 93: ...ess LAN check with user s service provider Entering a password is not required if an access point is not security protected Advanced Wi Fi Settings The advanced Wi Fi settings menu lets you set up and manage wireless access points Manager Networks From Wi Fi settings press Advanced Settings Manage Networks Install Certificates From Wi Fi settings press Advanced Settings Manage Certificates Bluetoo...

Page 94: ...e s current name Rename My Phone You can set the phone s name as it appears to other device Emoji cannot be used in a device name This setting is available when Bluetooth is enabled Devices in the Area Check available devices for connecting If the target device does not appear press to search again This setting is available when Bluetooth is enabled Paired Devices Make sure the other devices are s...

Page 95: ...bile Network Data The mobile network data window opens Mobile Network Data Operations Carrier Check your SIM card s carrier Data Connection Select the On icon to enable data connection To disable data connection select the Off icon VoLTE VoWiFi Select the On icon to enable VoLTE VoWiFi To disable data connection select the Off icon Preferred Profile Set preferred profile APN Settings Set APN setti...

Page 96: ...and notifications Sound Settings Overview The sound settings menu allows you to configure the following options Sound Setting Description Volume Set volume for ringtones alarms and media Tones Set your phone s default ringtone alerts tone and manage tones options Other Sounds Set sounds for dial pad camera and sending message Access Sound Settings 1 From app list press Settings Personalization Sou...

Page 97: ...you to configure the following options Display Setting Description Wallpaper Set a wallpaper Brightness Set the display brightness Screen Timeout Set a screen timeout duration Note Longer durations discharge the battery more quickly Access Display Settings 1 From app list press Settings Personalization Display The display window opens 2 Set your display options Your display settings are saved and ...

Page 98: ...rch suggestions Access Search Settings 1 From app list press Settings Personalization Search The search window opens 2 Set your search options Your search settings are saved and applied Notices Settings The notices settings menu lets you enable notices show on lock screen or after reboot Notices Settings Overview The notices settings menu allows you to configure the following options Notices Setti...

Page 99: ...e date and time settings menu to set date and time manually as well as select time format options Date Time Overview The following date and time options may be configured Date Time Option Description Date Set the date manually Time Set the time manually Region Set the time region City Set the time city Time format Select 12 hour or 24 hour format Access Date Time Options 1 From app list press Sett...

Page 100: ...uage settings let you select a language for the phone s menus and keyboards Language Settings Overview You can set the following options in the Language settings menu Language Setting Description Language Set the language for your display and menus Sample Format Check language sample format Access Language Setting Options 1 From app list press Settings Personalization Language ...

Page 101: ...your phone s input languages Input Methods Settings Overview You can set the following options in input methods settings menu Input Methods Setting Description Use T9 Set to enable T9 input methods Select Input languages Set the input language Access Input Languages Setting Options 1 From app list press Settings Personalization Input Method The input settings menu opens 2 Set options The input set...

Page 102: ...t is recommended that you use the Password protection It is also recommended you frequently change your password to ensure the safety of your phone and personal data Access Screen Lock Options 1 From app list press Settings Privacy Security Screen Lock The screen lock settings menu opens 2 Select the On icon to enable data connection To disable data connection select the Off icon 3 Enter and re en...

Page 103: ...TestBox Set Testbox s geolocation permission omamock Set omamock s geolocation permission Access App Permissions Settings 1 From app list press Settings Privacy Security App Permissions 2 Set options The app permissions settings are applied and saved Do Not Track Settings Set your preference for Do Not Track Access Do Not Track Settings 1 From app list press Settings Privacy Security Do Not Track ...

Page 104: ...ck settings are applied and saved Browsing Privacy Settings Set your browsing privacy settings Access Browsing Privacy Settings 1 From app list press Settings Privacy Security Browsing Privacy 2 Select options The browsing privacy settings are applied and saved ...

Page 105: ...ettings 1 From app list press Settings Storage USB Storage The USB storage settings menu opens 2 Select the Enable icon to enable USB storage To disable select the Disable icon Media Storage Settings View the total space free space of media files in your phone memory and in an optional installed SD card 1 From app list press Settings Storage Media Storage The media storage window opens ...

Page 106: ... The media storage settings are applied and saved Application Storage Settings View the total used free space of application in your phone memory From app list press Settings Storage Application Storage The application storage window opens ...

Page 107: ...scription Model Check the phone s model Software Check the phone s software version Hardware Check the phone s hardware version More Information Check more information about your phone OS Version Hardware Revision IP Address Platform Version Bluetooth Address MAC Address MEID ICCID Build Number Legal information Check copyright information terms of use etc Reset Phone Reset all settings and delete...

Page 108: ...ndow opens 2 Select or view available options Your phone information is displayed Downloads Settings You can check your downloaded file in Downloads Access Device Information Options 1 From app list press Settings Device Downloads The downloads window opens 2 Select or view available options The downloads settings are applied and saved ...

Page 109: ...ssibility menu lets you enable and manage accessibility related applications Accessibility Settings Overview The following accessibility options may be configured Accessibility Option Description Invert Colors Set color inversion may affect performance Backlight Set to enable backlight Large text Set to enlarge the screen text Captions Set to enable captions settings Readout Mode Set to enable rea...

Page 110: ...ied and saved System Updates Settings From time to time updates may become available for your phone You can download and apply updates through the Settings System Updates menu System Updates Settings Overview The following system updates options may be configured Accessibility Option Description UICC Unlock Set to unlock UICC Update PRL Set to update PRL Update Profile Set to update profile Update...

Page 111: ... item you want to update Your phone will update automatically Help Settings This menu lets you find help or guide for operation the phone 1 From app list press Settings Device Help The Help menu appears 2 Follow the onscreen prompts to find help for using your phone ...

Page 112: ...106 Getting Help The following set of topics will cover troubleshooting tips phone specifications and how to contact Virgin Mobile and manage your wireless service ...

Page 113: ...r out of service area Answer 2 Power the phone on again Answer 3 Is the phone in Airplane mode To check that Airplane mode is canceled From app list press Settings Network Connectivity Airplane Mode Answer 4 Is data communication disabled To check that data communication is enabled From app list press Settings Network Connectivity Mobile network Data Data Connection Question Battery level goes dow...

Page 114: ...r phone buying additional minutes for your plan and getting help For more information about your Virgin Mobile account as well as other Virgin Mobile services visit us at virginmobileusa com Manage Your Account Access information about your account You can Check your minutes Add money Top Up Changes plans And more From Your Computer Log in with your phone number and account PIN at virginmobileusa ...

Page 115: ...ount Information and Help Manage your account directly from the Virgin Mobile app From app list tap Virgin Mobile Top Up your account Change your plan Manage your devices Browse special offers View account history For more information about your Virgin Mobile account as well as other Virgin Mobile services visit us at virginmobileusa com Copyright Information 2016 Virgin Mobile USA L P All rights ...

Page 116: ...e Head 1 21 W kg 1g Body worn 1 40 W kg 1g For body worn operation this device has been tested and meets the FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 15 mm from the user s body FCC Radio Frequency Emission This phone meets the FCC Radio Frequency Emission Guidelines FCC ID number 2ACCJN010 More information on the phon...

Page 117: ...tings similar to phones Ask your hearing healthcare professional for the rating of your hearing aid Add the rating of your hearing aid and your phone to determine probable usability Any combined rating equal to or greater than six offers excellent use Any combined rating equal to five is considered normal use Any combined rating equal to four is considered usable Thus if you pair an M3 hearing aid...

Page 118: ...erference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receivi...

Page 119: ... 41 Import 43 Make call from 31 Save a phone number 39 Share 43 View 40 Data Usage Settings 89 Date and Time 93 Email Delete account 53 Manage inbox 53 Send Gmail 51 Share pictures 71 View and reply 52 Emergency Numbers 29 Enhanced 9 1 1 E 9 1 1 29 Enter Text 19 Gallery 68 View pictures and videos 69 Gmail Send message 51 Share pictures 71 Google Chrome 55 Headset Connect 62 Headset Jack 4 Home Sc...

Page 120: ...1 Settings Overview 84 Setup Screens 14 Share Contacts 43 Sound Settings 90 Status Icons 24 Stopwatch 80 Text Entry 19 Text Messaging Conversations 48 Draft messages 48 Notifications 48 Options 49 Send messages 46 Timer 80 Touchscreen Keyboard 19 Turn off 19 Turn on 19 TTY Mode 37 Turn Device Off 12 Turn Device On 12 Typing 19 Video Camera Record video 67 Videos Record 67 View 69 Voicemail Setup 3...