Page 35-1
35
Troubleshooting
This chapter provides information that will help you troubleshoot Omni Switch/Router hard-
ware and software problems. The sections within this chapter describe problems or errors you
may encounter during switch hardware and software installation, configuration, or operation.
Subsections within these categories reflect unique problems and provide the recommended
corrective action(s).
Common problems installing switch software and possible solutions are described on page
35-5. Common network problems and possible solutions are described on page 35-6.
Common hardware problems and possible solutions are described on page 35-9. And User
Interface (
UI
) error messages, which can be used to diagnose problems, are described in page
35-11.
♦
Important Note
♦
In Release 4.4 and later, the Omni Switch/Router is
factory-configured to boot up in
CLI
(Command Line
Interface) mode, rather than in
UI
(User Interface)
mode. See Chapter 4, “The User Interface,” for docu-
mentation on changing from
CLI
mode to
UI
mode.
Detecting Problems
The Omni Switch/Router provides several mechanisms to detect problems. Hardware prob-
lems can be detected through:
•
LEDs
(
OK1
)
•
PING
tests using the
ping
command
• Network Management Software (
NMS
) error reporting
• Diagnostics software
• Command Line Interface (
CLI
) commands
•
UI
error messages
Summary of Contents for Omni Switch/Router
Page 1: ...Part No 060166 10 Rev C March 2005 Omni Switch Router User Manual Release 4 5 www alcatel com ...
Page 4: ...page iv ...
Page 110: ...WAN Modules Page 3 40 ...
Page 156: ...UI Table Filtering Using Search and Filter Commands Page 4 46 ...
Page 164: ...Using ZMODEM Page 5 8 ...
Page 186: ...Displaying and Setting the Swap State Page 6 22 ...
Page 202: ...Creating a New File System Page 7 16 ...
Page 270: ...Displaying Secure Access Entries in the MPM Log Page 10 14 ...
Page 430: ...OmniChannel Page 15 16 ...
Page 496: ...Configuring Source Route to Transparent Bridging Page 17 48 ...
Page 542: ...Dissimilar LAN Switching Capabilities Page 18 46 ...
Page 646: ...Application Example DHCP Policies Page 20 30 ...
Page 660: ...GMAP Page 21 14 ...
Page 710: ...Viewing the Virtual Interface of Multicast VLANs Page 23 16 ...
Page 722: ...Application Example 5 Page 24 12 ...
Page 788: ...Viewing UDP Relay Statistics Page 26 24 ...
Page 872: ...The WAN Port Software Menu Page 28 46 ...
Page 960: ...Deleting a PPP Entity Page 30 22 ...
Page 978: ...Displaying Link Status Page 31 18 ...
Page 988: ...Displaying ISDN Configuration Entry Status Page 32 10 ...
Page 1024: ...Backup Services Commands Page 34 14 ...
Page 1062: ...Diagnostic Test Cable Schematics Page 36 24 ...
Page 1072: ...Configuring a Switch with an MPX Page A 10 ...
Page 1086: ...Page B 14 ...
Page 1100: ...Page I 14 Index ...