Alcatel omnipcx enterprise Advanced REFLEXES, User Manual

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Page 3: ...and functions available a step by step guide explaining how to use the services and functions in three sections Your calls For your convenience While you are away Your Advanced REFLEXES terminal and y...

Page 4: ...programmed or fixed preprogrammed keys are represented by All preset or customized function codes are fully explained in the code table included with this documentation Key programming to customize y...

Page 5: ...respective of the software release installed your terminal can be single line you have no line keys or multi line you have at least two line keys On a multi line terminal the enquiry call function can...

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Page 7: ...5 D DE ES SC CR RI IP PT TI IO ON N O OF F T TE ER RM MI IN NA AL L i...

Page 8: ...next four pages correspondents or functions that you can programme yourself During a call 1st line information about your correspondent and the current conversation 2nd line functions accessible at t...

Page 9: ...e line is temporarily active If you press a display key or after a few seconds delay the lower line automatically becomes active again Note D Dependiing o on y your s system c confiiguratiion n naviig...

Page 10: ...hich c can b be p programmed by yourself or by your installation technician to call an internal or external number directly to access a function Multi line terminals have at least two line keys These...

Page 11: ...in progress Function requiring action Call on hold Terminal or line busy Call on common hold supervision Preprogrammed keys are temporarily store a number access mail services automatically redial la...

Page 12: ...xe ed d k ke ey ys s The fixed keys correspond to the most frequently used functions I In nf fo or rm ma at ti io on n for simple utilisation of the functions provided by your terminal to go into pro...

Page 13: ...nal call automatically without your having to lift the receiver E En nd d to terminate a call or programming L Lo ou ud ds sp pe ea ak ke er r increase loudspeaker or receiver volume H Ha an nd ds s f...

Page 14: ...y by an internal correspondent who is busy 27 C C Calling a second person during a conversation 20 Calling an associate your secretary or colleague 21 Calling an external private number 62 Calling an...

Page 15: ...last external call 63 Forwarding Cancelling forwarding 72 Forwarding calls to a recorded message 72 Forwarding calls to an associate number 67 Forwarding calls to another number 67 Forwarding calls t...

Page 16: ...com receiving an internal call in intercom mode 35 Intrusion into an internal conversation 33 L L Language choosing a language 54 Loudspeaker Adjusting loudspeaker volume during a conversation 46 Call...

Page 17: ...pondent 39 MLA configuration 46 O O Operator Calling the operator 19 P P Padlocking your terminal 76 Pager Forwarding your calls to your pager 77 Replying when your pager sounds 78 Parking an external...

Page 18: ...g a conversation 22 Redialling the last number dialled 47 Reporting malicious calls 60 Ringer Adjusting the ringer tune and volume 48 Answering a night service bell 28 S S Saving a number to call it l...

Page 19: ...17 C C A A L L L L S S Y Y Y Y O O O O U U U U R R R R C C C C A A A A L L L L L L L L S S S S...

Page 20: ...u need or you can use Guide mode followed by and The display screen will show the code you are looking for M Ma ak ki in ng g a an n i in nt te er rn na al l c ca al ll l Lift the receiver or dial the...

Page 21: ...s n na am me e C Ca al ll l B By y N Na am me e Type in the first few letters of your correspondent s name or his initials or name and first name on your alphabetic keypad Then to find the number pres...

Page 22: ...d du ur ri in ng g a a c co on nv ve er rs sa at ti io on n e en nq qu ui ir ry y c ca al ll l During a conversation with either an internal or an outside caller you can ring a second person There are...

Page 23: ...nd then and to access the function group A As ss so oc ci ia at te ed d s se er rv vi ic ce es s The display screen will indicate A As ss so oc ci ia at te e c ca al ll l followed by the appropriate c...

Page 24: ...seconds If you want to answer the call On a single line terminal On a multi line terminal press the corresponding line key The first call will automatically be placed on hold To recover the first call...

Page 25: ...al ll l If you are in the middle of a conversation and you want to transfer your caller to another terminal Dial the number of the other terminal directly Your caller will automatically be placed on...

Page 26: ...lace To return to the first caller repeat the same procedure P Pi ic ck ki in ng g u up p a a l lo os st t c ca al ll l If you should hang up while someone is on hold the display screen and the icon r...

Page 27: ...ng in up to three further participants Simply press followed by the number of the correspondent you want to bring in on the conference meanwhile the two other participants can continue talking When th...

Page 28: ...e display screen In multi line mode press on one or the other of the line keys relating to your calls P Pa ar rk ki in ng g a an n e ex xt te er rn na al l c ca al ll le er r You can park an external...

Page 29: ...n n i in nt te er rn na al l c co or rr re es sp po on nd de en nt t w wh ho o i is s b bu us sy y If you call an internal terminal and all its lines are busy the display screen and a busy tone will l...

Page 30: ...is free your call will be put through right away A An ns sw we er ri in ng g a a n ni ig gh ht t s se er rv vi ic ce e b be el ll l When the operator is away all internal or external calls to the atte...

Page 31: ...hear ringing The system can be programmed to protect some terminals from call pickup I If f t th he e p ph ho on ne e i is s i in n t th he e s sa am me e p pi ic ck ku up p g gr ro ou up p a as s y y...

Page 32: ...at have been programmed into your directory To go to the next page use the navigator To make the call press the display key corresponding to the number you want For how to programme numbers see page 5...

Page 33: ...ded by your system administrator 1 then and to access the function group A Ad dd di it ti io on na al l s se er rv vi ic ce es s Or Dial the code for the M Me ee et t m me e c co on nf fe er re en nc...

Page 34: ...i line terminal press the line key for your first correspondent Then to enter the conference To deactivate your terminal in the case of a network conference dial the number of the node on which the co...

Page 35: ...ed without supervision For further information on this function contact your system supervisor C Ca al ll li in ng g a a n nu um mb be er r f fr ro om m t th he e s sy ys st te em m d di ir re ec ct t...

Page 36: ...you wish to call This protection ceases to apply once you hang up C Co on nt ta ac ct ti in ng g a a c co or rr re es sp po on nd de en nt t w wh ho os se e c ca al ll ls s a ar re e b be ei in ng g f...

Page 37: ...te er rc co om m m mo od de e You can answer without lifting the handset or software release R2 The corresponding icon flashes When an internal correspondent who is in your intercom list calls you you...

Page 38: ...ate when you hang up or when is pressed Note If you know in advance that you are going to have to send DTMF signals you can prepare them in advance Simply programme one key with the number you want to...

Page 39: ...to you specifically To return to the group or function group A Ad dd di it ti io on na al l s se er rv vi ic ce es s or dial the code for the S Se et t g gr ro ou up p e en nt tr ry y function P Pu u...

Page 40: ...l by using their common hold key C Ca al ll li in ng g a an n I IS SD DN N c co or rr re es sp po on nd de en nt t You can have access to ISDN services then dial the number you want The number dialled...

Page 41: ...d to send S Se en nd di in ng g a a w wr ri it tt te en n m me es ss sa ag ge e t to o a an n i in nt te er rn na al l c co or rr re es sp po on nd de en nt t then Dial your correspondent s number His...

Page 42: ...y terminal gives direct access to the list of messages The six predefined messages are 1 Please ring URGENT 2 Please ring tomorrow 3 Meeting on at 4 Meeting in room 5 Call back on 6 Ring Complete thes...

Page 43: ...g c ca al ll l function 2 Dial your correspondent s number Your correspondent can then answer from any terminal in the system L Le ea av vi in ng g a a d di ir re ec ct t v vo oi ic ce e m me es ss s...

Page 44: ...mber is directed to a free MLA line and the status of this call is immediately visible on all group terminals icon Either immediately or after a designated delay the call rings and call information ca...

Page 45: ...use Private Hold on your terminal during the call Your party is placed on hold on the corresponding MLA key but at other group terminals the icon n indicates that the line is busy To retrieve your par...

Page 46: ...matically placed on Private Hold icon On the group terminals the icon n indicates that the line corresponding to this MLA key is busy and that other group terminals cannot retrieve the first party Inc...

Page 47: ...45 C C O O M M F F O O R R T T F F F F O O O O R R R R Y Y Y Y O O O O U U U U R R R R C C C C O O O O N N N N V V V V E E E E N N N N I I I I E E E E N N N N C C C C E E E E...

Page 48: ...free mode S Sw wi it tc ch hi in ng g o on n t th he e l lo ou ud ds sp pe ea ak ke er r d du ur ri in ng g a a c ca al ll l During a call to activate the loudspeaker To switch the loudspeaker off A A...

Page 49: ...and the corresponding LED or icon flashes To continue the conversation as usual or C Cu us st to om mi iz zi in ng g y yo ou ur r t te er rm mi in na al l To help you when making everyday calls you ca...

Page 50: ...y yo ou ur r p pe er rs so on na al l c co od de e The default code for your terminal is 0000 To choose or alter your personal code then If necessary dial your personal code and then The display scre...

Page 51: ...e If necessary dial your personal code and then and or or to alter the volume level A Ad dj ju us st ti in ng g t th he e d di is sp pl la ay y b br ri ig gh ht tn ne es ss s 1 1 Q Qu ui ic ck k a ad...

Page 52: ...enu In this case there are only four contrast levels accessible throug C Ch ha an ng gi in ng g t th he e a as ss so oc ci ia at te e n nu um mb be er r The associate number can be an extension number...

Page 53: ...each the function group you want then Then press the display key corresponding to the function you want to programme D De ef fi in ni it ti io on n o of f f fu un nc ct ti io on n g gr ro ou up ps s W...

Page 54: ...ll forwarding DFwdof Cancel follow me RemFwd Call forward programming from any station follow me RfwdOf Remote forward cancellation from any station G Gr ro ou up p 2 2 L Lo oc ck k D DN ND D Lock Sta...

Page 55: ...k ks s LastCa Call back last caller Charge Charging information Alarm Alarm consultation G Gr ro ou up p 6 6 A Ap pp po oi in nt tm me en nt t r re em mi in nd de er r Temp Set temporary appointment T...

Page 56: ...umber station G Gr ro ou up p 9 9 P Pa ag gi in ng g s se er rv vi ic ce es s Paging Paging answer BIP Direct call of the paging device G Gr ro ou up p 1 10 0 T Tr ra an ns sp pa ar re en nc cy y Puls...

Page 57: ...og gr ra am mm mi in ng g y yo ou ur r p pe er rs so on na al l d di ir re ec ct to or ry y 1 then 2 Tap in your personal number 3 4 Press a display key that has not been programmed 5 Tap in the numbe...

Page 58: ...To delete both name and number To return to the choice of key menu P Pr ro og gr ra am mm mi in ng g a an n a ap pp po oi in nt tm me en nt t r re em mi in nd de er r 1 1 A Ap pp po oi in nt tm me en...

Page 59: ...call 5 Lift the receiver and replace it to acknowledge the call Note Ito cancel the appointment call follow the same procedure as when you set it up using or or the code for the C Ca an nc ce ell w w...

Page 60: ...hook then on hook to validate the reply To change or cancel one or more appointment reminders use the same procedure Select the corresponding display key then enter the new time to change the appoint...

Page 61: ...al code 3 Wait 2 seconds or Your display will indicate D Do o n no ot t d di is st tu ur rb b To cancel this follow the same procedure as when you set it up F Fo or rw wa ar rd di in ng g c ca al ll l...

Page 62: ...n nt ti if fy yi in ng g t th he e t te er rm mi in na al l y yo ou u a ar re e o on n then The display screen will show the surname first name and number of this terminal S Sa av vi in ng g a a n nu...

Page 63: ...ca al ll le er r s s i id de en nt ti it ty y Whether your phone is being used or is idle you can hide the identity of your correspondents on your terminal To cancel this function R Re ep po or rt ti...

Page 64: ...your personal code Dial the number you want to call Note Private calls cannot be transferred to a different terminal A Al ll lo oc ca at ti in ng g c ca al ll ls s t to o c cu us st to om me er r a ac...

Page 65: ...n na al l c ca al ll l then and to gain access to the function group C Co on ns su ul lt ta at ti io on n C Ca al ll lb ba ac ck ks s Or Or Dial the code for the C Ch ha ar rg gi in ng g m me et te er...

Page 66: ...e lines of the main terminal are busy the secondary terminal DECT does not ring The secondary terminal can always be called by its own number but in this case the twin set function is no longer taken...

Page 67: ...65 A A B B S S E E N N C C E E W W W W H H H H I I I I L L L L E E E E Y Y Y Y O O O O U U U U A A A A R R R R E E E E A A A A W W W W A A A A Y Y Y Y...

Page 68: ...its code Or Or Dial the code for the I Im mm me ed di ia at te e f fo or rw wa ar rd d function 2 Then dial the number of the phone that is to receive the forwarded calls If it is an external number...

Page 69: ...oc ci ia at te e n nu um mb be er r you can forward your calls to this number in the following ways then and to gain access to the list of functions A As ss so oc ci ia at te e s se er rv vi ic ce es...

Page 70: ...i in ng g s se er rv vi ic ce es s Or Or Dial the code for the F Fo or rw wa ar rd d o on n n no o r re ep pl ly y function 2 Then following the prompts dial the number to which calls are to be forwar...

Page 71: ...r r n no o r re ep pl ly y 1 then and to gain access to the function group F Fo or rw wa ar rd di in ng g s se er rv vi ic ce es s Or Or Dial the code for the F Fo or rw wa ar rd d o on n n no o r re...

Page 72: ...a ar re e o on n F Fo ol ll lo ow w m me e If you are temporarily in another room and would like your calls to be forwarded to you From the terminal you are on 1 then and to gain access to the functi...

Page 73: ...terminal to another from any terminal within the company 1 then and to gain access to the function group F Fo or rw wa ar rd di in ng g s se er rv vi ic ce es s Or Or Dial the code for the R Re em mo...

Page 74: ...of forwarding required Or Dial the code for the corresponding function 2 Dial the number of your recorded message service After 2 seconds or by pressing your terminal returns to normal C Ca an nc ce...

Page 75: ...once more F Fr ro om m t th he e i in nt te er rn na al l t te er rm mi in na al l t th ha at t i is s r re ec ce ei iv vi in ng g y yo ou ur r f fo or rw wa ar rd di in ng g 1 then and to access the...

Page 76: ...e el l r re em mo ot te e f fo or rw wa ar rd d function 2 Dial the number of the terminal being forwarded Note Whenever you programme new forwarding it cancels any previous forwards S Se el le ec ct...

Page 77: ...the appropriate option 2 Dial the number that is to receive the forwarding 3 C Co on ns su ul lt ti in ng g r re ec co or rd de ed d m me es ss sa ag ge es s together with a green LED indicate that yo...

Page 78: ...messages by using your personal code P Pa ad dl lo oc ck ki in ng g y yo ou ur r t te er rm mi in na al l This facility allows you to prevent any calls being made from your terminal or any changes bei...

Page 79: ...g y yo ou ur r c ca al ll ls s t to o y yo ou ur r p pa ag ge er r This enables people to page you if you are somewhere in the building 1 then and to gain access to the function group F Fo or rw wa a...

Page 80: ...s se er rv vi ic ce es s Or Or Dial the code for the P Pa ag gi in ng g r re ep pl ly y function 2 Dial your own terminal number You will be put through to the person who paged you L Le ea av vi in n...

Page 81: ...a al l c co or rr re es sp po on nd de en nt t Your display screen will record that an apology message is in operation Your callers will be informed on their screens and can read the message by using...

Page 82: ...are waiting and The first line will give you the person s name and the date and time of the message The second line gives you a set of options Save To store received messages in memory Scroll To disp...

Page 83: ...e receiver 1 then and to gain access to the function group C Co on ns su ul lt ta at ti io on n C Ca al ll lb ba ac ck ks s Or Or Dial the code for the L La as st t c ca al ll le er r c ca al ll l b b...

Page 84: ...n y yo ou ur r a ab bs se en nc ce e C Co on ns su ul lt ti in ng g t th he e l li is st t o of f i in nt te er rn na al l c ca al ll ls s When you are away internal calls will be recorded up to 10 T...

Page 85: ...from talking to two callers alternately to talking with both at once DECT A European standard Digital Enhanced Cordless Telecommunication DECT terminal a cordless phone Alcatel Mobile 100 200 or simil...

Page 86: ...et of terminals which all have the same number in the phone book A caller to this number will get whichever of the terminals in the group is free INTERCOM A service which allows you to use your phone...

Page 87: ...coming calls PARKING This service allows you to put a call on hold and then pick it up again on any compatible terminal in the company PERSONAL C CODE This code acts as a password to control access to...

Page 88: ...dent s fax PC or phone you may need to add a four digit sub address to his number SYSTEM D DIRECTORY A directory containing all the abbreviated numbers available to all users within the company UNASSI...

Page 89: ...arphone Conformity this terminal has been designed to be connected behind an Alcatel OmniPCX Enterprise PABX It comes in the SELV Safety Extra Low Voltage rank and conforms to the standard EN 60950 Th...