Alcatel ONETOUCH 8085, Service Manual

Page 1: ...All rights reserved Transfer copy use or communication of this file is prohibited without authorization Plus 10 WIFI 2 IN 1 Tablet Normal Keyboard 8085 KB8085 Note this manual is non contractual and TCL Communication Ltd can modify it without prior notice on the characteristics of described equipments ...

Page 2: ...5 KB8085 Level 1 Service Manual Page 1 1 2 40 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 1 0 Final Version Jane Chen Keira Xie Rev Date Modification description Prepared By Checked By Approved By ...

Page 3: ...ser USB cable 10 3 5 3 WiFi Keyboard 11 3 6 Maintenance policy 13 3 6 1 For tablet 13 3 6 2 For standard accessories charger keyboard and USB cable 13 3 6 3 If input the following codes on tablet you can 13 3 6 4 User Data Format reset introduction 14 3 7 Tablet maintenance 19 3 8 Invoice check 20 3 9 SN Check 21 3 10 Humidity sensitive sticker Check 21 3 11 Visual Mechanical inspection 23 3 12 Ac...

Page 4: ...ir center please swap the tablet directly For L2 repair center please proceed with L2 repair 2 General PLUS 10 WiFi 8085 is a 2 in 1 tablet with Intel Cherry Trail T3 x5 Z8350 chipset Quad core 1 44 GHz and BT WLAN WiFi only etc functions It originally installed Windows 10 system It is valuable 10 2in1 detachable tablet slim lightest in 2in1 segment KB8085 is a normal keyboard to connect through 8...

Page 5: ...Vibrator No Estimated Weight unit g with battery 465g Display Main display vision size unit inch 10 1 Main display resolution 800 1280 Main display technology TFT Main display PPI unit pixel inch 149 45 Main display color depth 16m 24 bit Main display orientation Portrait Landscape Main display touch technology Capacitive Touch Panel Type GFF LED indicator No Ports SIM Card Number No USB Micro USB...

Page 6: ... capture resolution fps 1080p 30fps For 5M FF Sub camera Pixel 2MP Auto focus No Camera Flash No Video capture resolution fps OV2680 for 2M HDR Yes Sensors G sensor Yes Proximity No Light sensor No E Compass No Gyroscope No Pressure sensor No Sensor Hub No Hall IC Yes Battery Battery capacity mAh 5830mAh Standby time 200H Talking time Hours N A Charging time Hours 3 5hours Plus 10 WIFI Keyboard Pr...

Page 7: ...andard Button Power There s no power button since normal keyboard functionality depends on the power supply by tablet External Interface Micro USB Micro USB x1 for charging only When plug in 5V 2A charger to keyboard micro USB jack will supply 2A current to tablet USB A Standard USB x1 Supports mouse USB disk games controller 5V 2A charging out USIM SIM Card Slot N A Connectivity Hard Pin 8 hard p...

Page 8: ...l TCLCommunication Ltd Rev ONETOUCH 8085 KB8085 Level 1 Service Manual Page 1 1 8 40 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 3 2 Commercial Label Samples ...

Page 9: ...ce Manual TCLCommunication Ltd Rev ONETOUCH 8085 KB8085 Level 1 Service Manual Page 1 1 9 40 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 3 3 CU label ...

Page 10: ...Level 1 Service Manual Page 1 1 10 40 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 3 4 L1 Spare Part List Please get the latest SPL in Forlog system 3 5 Accessory 3 5 1 Charger 3 5 2 End user USB cable Note ...

Page 11: ...anual TCLCommunication Ltd Rev ONETOUCH 8085 KB8085 Level 1 Service Manual Page 1 1 11 40 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 3 5 3 WiFi Keyboard ...

Page 12: ...can type any key that includes only one marking letter to input For the keys that includes more than one marking letter type directly to input the character in left bottom or in middle 2 Press Shift any key to input the letter in top left corner or capital letter 3 Press Fn the keys in light grey to input the letter realize the symbol functionality 4 When plug in 5V 2A charger to keyboard micro US...

Page 13: ...enance operations can only be performed in approved repair centres General Main L1 maintenance operations are as following 3 6 1 For tablet 1 Warranty check 2 Function test 3 System firmware install 4 Replacement of the defective tablet 3 6 2 For standard accessories charger keyboard and USB cable 1 Warranty check 2 Functional check 3 Replacement of defective accessories 3 6 3 If input the followi...

Page 14: ...ry click Get started under the Reset this PC 3 6 4 User Data Format reset introduction How to use Settings Update security Recovery click Get started under the Reset this PC in power on mode to enter recovery mode When to use If your PC isn t running well What does it do when you use End user format function it will format end user area and your PC will come back to factory model everything you sa...

Page 15: ... Page 1 1 15 40 All rights reserved Transfer copy use or communication of this file is prohibited without authorization 2 There are two kinds of reset mode 1 Choose Keep my files will remove apps and settings but keeps your personal files Your apps will be removed Click Next to continue ...

Page 16: ...ansfer copy use or communication of this file is prohibited without authorization Click Reset to reset this PC During the reset don t power off the PC It will take about 2 hours to finish the process After resetting finish the PC will reboot 2 Choose Remove everything will remove all of your personal files apps and settings ...

Page 17: ...l rights reserved Transfer copy use or communication of this file is prohibited without authorization There are two options a If you choose Just remove my files it is quicker but less secure Use this if you re keeping the PC Plug in your PC because the PC can t be reset while it s running on battery power ...

Page 18: ... is prohibited without authorization Click Reset to reset this PC During the reset don t power off the PC and don t remove the charger It will take about 2 hours to finish the process After resetting finish the PC will reboot and please set the basic things b If you choose Remove files and clean the drive it is quicker but less secure Use this if you re keeping the PC ...

Page 19: ...ion of this file is prohibited without authorization Keep the PC on charging mode Click Reset to reset this PC During the reset don t power off the PC and don t remove the charger It will take about 2 hours to finish the process After resetting finish the PC will reboot and please set the basic things 3 7 Tablet maintenance 1 Equipments for handset test ...

Page 20: ...current test USB disk more than 8G prepare several USB disk 3 8 Invoice check 1 Check warranty status of Handset by POP Proof of Purchase firstly 2 If the end user lost his POP then consider the data code on commercial label as the purchasing day Note day 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 A 11 12 13 14 15 16 17 18 19 20 B C D E F G H I J K 21 22 23 24 25 26 27 28 29 30 L M N O P Q R S T U 31 ...

Page 21: ...W X Y Z 3 9 SN Check 1 If the SN sticker on the back cover or in the SD card cover is not lost We should make sure that the SN number MUST be the same with the one on the SN sticker if not it s out of warranty policy 2 Position of the SN sticker a On the back cover b In the SD card cover 3 10 Humidity sensitive sticker Check If humidity sensitive label is not good the cell phone will be considered...

Page 22: ...ual Page 1 1 22 40 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Liquid was detected by humidity sensitive label Position of humidity sensitive sticker There are two positions of humidity sensitive sticker Position A Position B ...

Page 23: ...on Mechanical warranties check items 1 Corrosion Corrosion on the USB connectors and other metal surfaces 2 Hole Holes Diameter 1mm on any surface including front casing decorate frame battery cover LCD Lens keypad 3 Bump Bumps Diameter 1mm on any surface including the front casing decorate frame battery cover LCD Lens keypad 4 Scratch length 3mm Scratches on any surface including the front casing...

Page 24: ...rt assembly lost of components Use in abnormal environment like too high temperature with plastic melts 3 12 Accessories inspection Accessories warranties check items 1 Any use in abnormal temperature other than the one specified in the user manual Any evidence of plastic casing melted 2 Any mark of food or liquid around the accessory or in the USB socket 3 Any evidence of mechanical shocked which...

Page 25: ...communication of this file is prohibited without authorization 4 After finish the IMT tool test DO remember to delete the IMT tool Customer folder in the device Step 1 Download the Customer folder from CSS website and unzip it Copy it to the tablet Step 2 Double click to open the Customer folder and double click to run the IMT tool TestConsole ...

Page 26: ...horization Step3 Select Auto to start the auto test or select MANU to do the IMT tool test manually If you select Auto the test items will be tested step by step If one of the tests failed during Auto test mode it will display Test fail restart Choose Yes to continue Choose No to test the next item If you select MANU it will display all the test result You could also choose one of them to test ...

Page 27: ...zation manually Traceability I You can get information such as IMT_PCBA FT PCBA_SN etc II Press pass key to continue System Info I It display System Info Testing and then will display Pass or Fail Battery Info I It will display the battery temp and battery power II It will display Pass or Fail Rawdata I It will test automatically Don t touch the screen during testing II It will display Pass or Fai...

Page 28: ...e if it functions well II Touch screen to continue III It will display black if it functions well IV Touch screen to continue V It will display red if it functions well VI Touch screen to continue VII It will display green if it functions well VIII Touch screen to continue IX It will display blue if it functions well X Touch screen to continue XI It will display a picture if it functions well XII ...

Page 29: ...y IV Press Pass to continue Camera Rear I Touch the camera icon to take a picture II Press Pass to continue III It will take a video and play it automatically IV Press Pass to continue TF Card I It will detect the TF card if it functions well II It will display Pass or Fail Tablet Charging I Insert the Charge cable II It will detect it and display Pass or Fail Speaker I You will hear a music from ...

Page 30: ...ss Right Pass to continue MIC I It will record the sound around and then play the sound II Press Pass to continue Tablet OTG I Insert the TABLET USB according to the instruction II It will display Pass or Fail Wireless BT I It display System Info Testing and then will display Pass or Fail HDMI I Connect to HDMI device according to the instruction II It will display Pass or Fail Sensor Acceleromete...

Page 31: ...l system firmware for the tablet which needs to be updated The system firmware includes two parts BIOS and OS Firmware can be downloaded from TS website via it Thus internet access is necessary TS Website https css tclmobile cn 4 1 Equipments requested when install A tablet and keyboard with full power PC with windows system A USB disk more than 8G The OS firmware size is more than 4G so prepare s...

Page 32: ... Transfer copy use or communication of this file is prohibited without authorization Step 2 Double click to open the folder and then open the BIOS_Flash folder Step 3 Right click the 01_Plus10_afuFlash and press Run as administrator Step 4 It will display The BIOS will be flashed to this machine Press any key to continue ...

Page 33: ...uthorization Step 5 It will run for a while and then will display Press any key to reboot the windows Update finish 4 3 OS install process Step 1 You should provide a USB disk first the size should more than 8 GB format the USB flash disk to the NTFS type Then rename it as WINPE Step 2 Download the OS firmware from TS website and unzip it Copy the OS firmware to the root directory of USB disk ...

Page 34: ...ard with the tablet PC on power off mode and insert the USB disk to the keyboard Then you should set the OS startup from USB Disk We have two ways to achieve it Way 1 When the tablets is on bring up constantly press Fn F7 at the same time when the alcatel logo pops up before the system enter the OS you will see the BIOS Pop up prompt box select it to UEFI USB Flash Disk and press Enter The system ...

Page 35: ...td Rev ONETOUCH 8085 KB8085 Level 1 Service Manual Page 1 1 35 40 All rights reserved Transfer copy use or communication of this file is prohibited without authorization when finish you should input exit and then press enter Update finish ...

Page 36: ...on bring up constantly press Delete when the alcatel logo pops up before the system enter the OS tablet will enter the BIOS setup interface Press the direction key move BIOS to Boot page and then move the cursor to Boot option 1 enter select the UEFI MultipleCard Reader and press enter Move to Save Exit page select Save change and Exit press yes and the tablet will restart OS installing will be st...

Page 37: ...y use or communication of this file is prohibited without authorization 4 4 Check BIOS and OS version After installing BIOS and OS check whether the BIOS and OS version in device is newest or not 1 Check BIOS version Way 1 Step 1 Press and R key at the same time Step 2 Input cmd and click Ok Step3 Input systeminfo and press Enter key ...

Page 38: ...d Rev ONETOUCH 8085 KB8085 Level 1 Service Manual Page 1 1 38 40 All rights reserved Transfer copy use or communication of this file is prohibited without authorization Step 4 BIOS version Way 2 Step 1 Input msinfo32 in Cortana search bar ...

Page 39: ...ransfer copy use or communication of this file is prohibited without authorization Step 2 Press Enter key and then the information will pop up Way 3 Input cmd in Cortana search bar press Enter Input systeminfo press ENTER similar with way1 2 Check OS version File Explorer This PC Local Disk C Windows System Info System Info ...

Page 40: ... this file is prohibited without authorization Note If the BIOS and OS versions in the device are all newest and the IMT tool test result is passed there is no need to reinstall the system firmware If you have any question or problem please feel free to contact us Thanks for your cooperation TCL Communication Ltd Global Customer Service TS Dept Apr 29th 2016 ...