Alcatel SMARTFLIP, User Manual

Page 1: ...USER MANUAL ...

Page 2: ...ling your voicemail 17 3 Contacts 17 3 1 View your Contacts 17 3 2 Adding a contact 18 3 3 Editing a contact 18 3 4 Deleting a contact 19 3 5 Sharing a contact 20 3 6 Additional options 20 4 Messages 21 4 1 Write a message 21 4 2 Send a multimedia message 22 4 3 How to type a message 23 4 4 Settings 24 5 Email 25 6 Camera 26 6 1 Photo mode 26 6 2 Video mode 27 7 Gallery 28 ...

Page 3: ...er 34 12 3 Stopwatch 35 13 Calculator 35 14 FM Radio 36 15 Settings 37 15 1 Network connectivity 37 15 2 Personalization 42 15 3 Privacy Security 45 15 4 Storage 46 15 5 Device 46 15 6 Account 49 16 Making the most out of your phone 50 16 1 Software updates 50 17 Safety information 51 18 General information 64 19 1 YEAR LIMITED WARRANTY 67 20 Troubleshooting 70 ...

Page 4: ...equirements Note that the product may be transmitting even if you are not using it To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your device near your ear while the loudspeaker is in use The device contains magnets which may interfere with other devices and items such as credit card pacemakers defibrillators etc Please maintai...

Page 5: ...5 1 Your phone 1 1 Keys and connectors Left Menu Internal screen Place Answer Call Navigation Up Down Left Right Power Back Hang Up OK Press and hold for the Google Assistant Right Menu ...

Page 6: ...ons from the home screen Commands will show on screen Press to select Right Menu Press to access Contacts from the Home screen Commands will show on screen Press to select OK Google Assistant Confirm an option Press to access app list from the Home screen Press and hold to launch the Google Assistant ...

Page 7: ...ght to access Messages and quickly send and read text messages Place Answer Call Key Place Answer a call Press enter call log from the Home screen Power Back Hang Up Key Press to hang up a call move backwards through menus and apps return to the Home screen Press and hold to Lock Clean Up Memory Restart and Power On Off Volume Keys Adjusts the speaker or headset volume during a call Adjusts media ...

Page 8: ...8 1 2 Getting started 1 2 1 Set up Removing and attaching back cover ...

Page 9: ...9 Removing or installing battery ...

Page 10: ... SD card S IM c a r d SD card S IM c a r d SD card Insert a SIM or microSD card into the card slot with the gold colored contacts facing down To remove the SIM or microSD card push down on the plastic spring and pull the SIM or microSD card out Your phone only supports Nano SIM card Do not attempt to insert Mini or Micro SIM card sizes or you may damage your phone ...

Page 11: ...y are not in use 1 2 2 Power on your phone Press and hold Power Back Hang Up until the phone powers on Type in your PIN code if necessary Once unlocked Home screen is displayed If you don t know your PIN code or if you have forgotten it contact your service provider Do not store your PIN code within your phone instead store your PIN in a location that is accessible without using phone Set up your ...

Page 12: ...o the next step Read and accept KaiOS License Terms then press Right Menu to go to the next step Create or sign in KaiOS Account if necessary then press Right Menu to go to the next step You will then be taken to the Home screen and advised of quick access shortcuts on the Navigation ring Note If SIM card is not installed your phone will still power on and you will be able to connect to a Wi Fi ne...

Page 13: ...ation Ring Shortcuts accessible from the Home screen OK your Goggle Assistant Press to access the main menu Press and hold to launch the Google Assistant Status Notifications Bar Displays Status and Notification indicators Time Date Contacts Access to Contacts ...

Page 14: ...message Missed call New Email message Upcoming event 4G LTE connected Alarm set EDGE connected Bluetooth active Silent mode No SIM card installed Wi Fi active Headset connected Signal strength GPS is on No signal Vibrate mode Airplane mode Battery is very low red bar Roaming Battery is low Song is playing Battery fully charged New voicemail Battery charging ...

Page 15: ...t Menu to retake the photo The selected image will be displayed on Home screen 2 Phone 2 1 Making a call From the Home screen use the keypad to dial the phone number then press Place Answer Call to place the call If you make a mistake press Power Back Hang Up to delete the incorrect digits If you want to make a call from your call log press Place Answer Call from the Home screen to access the call...

Page 16: ...all Emergency call Dial emergency number and press Place Answer Call to make an emergency call Emergency calls work without a SIM card but still require network coverage 2 2 Answer or decline a call When you receive a call Press Left Menu or Place Answer Call to answer Press Right Menu or Power Back Hang Up to decline To mute the ringtone volume of an incoming call press the Volume key ...

Page 17: ...s quick and easy access to your stored contacts You can access this app by pressing OK from the Home screen then selecting the Contacts app and pressing OK Press Left Menu to create a new contact Press Right Menu to access more Contacts options Press OK to view a contact s details 1 Contact your network operator to check service availability ...

Page 18: ...s New Contact and input the contact information Navigate down to access next contact information category When finished press OK to save 3 3 Editing a contact In contacts list screen select contact and press Right Menu to access Options select Edit contact and press OK to edit ...

Page 19: ...e To cancel edit mode press Left Menu to cancel then Right Menu to confirm discard 3 4 Deleting a contact In contacts list screen press Right Menu to access Options then select Delete contacts and press OK to select the contact to be deleted ...

Page 20: ...nu to access Options and then select Share 3 6 Additional options From the contact list you can access the following options Call Make a call to the selected contact Send message Send an SMS MMS to a contact you selected from Contacts Settings Memory Display contacts saved on your Phone SIM card or both Phone and SIM card Sort Contacts Sort your contacts by first or last name Set speed dial contac...

Page 21: ...other information can be synchronized from multiple accounts depending on the applications installed on your phone 4 Messages Use the Messages app to send and receive text SMS and multimedia MMS messages 4 1 Write a message You can access this app by pressing OK from the Home screen then selecting the Messages app and pressing OK Press Left Menu to create a new message Enter the phone number of th...

Page 22: ...S enables you to send video clips images photos contacts and sounds by pressing Right Menu to access Options Next select Add Attachment press OK and select from Video Music Gallery Contacts and Camera Select file and follow prompts on screen to attach to message Press Left Menu to send message An SMS will be converted to MMS automatically when media files image video audio etc are attached or emai...

Page 23: ... the 4 key once press the 3 key once press the 5 key once press the 5 key once press the 6 key once As you type word suggestions will appear at the bottom of the screen If you see the word you are trying to type select it by Navigating to the word and press OK 123 this mode generates only numbers You may type 1 by pressing the 1 key just once 2 by pressing 2 and so on Switch back to ABC Abc abc or...

Page 24: ...uto Retrieve Messages Select this option to automatically retrieve all your multimedia messages When On without roaming is selected the multimedia message header plus the message body and attachments will automatically download to your phone when not in roaming mode this is default option When On with roaming option is selected the multimedia message header plus the message body and attachments wi...

Page 25: ...etup your email by pressing Left Menu to access Manual setup To add another email account you can press Right Menu to access Options Settings And then select Add account To create and send emails Press Left Menu to compose a new email from the Inbox screen Enter recipient s email address es in the To field Press OK to confirm and add new recipient s If necessary press Right Menu to add Cc Bcc or a...

Page 26: ... app and press OK App Permission Upon first use of Camera the App Permission screen will display asking for permission to know your location 1 Press Right Menu to Allow or Left Menu to Deny To take a picture Position the object or landscape in the screen and press OK to take the photo Photos will be automatically saved to Gallery app After taking photo press Left Menu to preview 1 This setting can...

Page 27: ...ake better photos by using grid lines to align photo image Gallery Select Go to Gallery Application to view photos previously taken Modes Select to switch between Photo and Video Mode 6 2 Video mode To shoot a video Navigate right to switch to Video mode from Camera mode Press OK to record a video Zoom in out Navigate up or down to zoom lens in and out Videos will be automatically saved to Video a...

Page 28: ... app and press OK Press Left Menu to take photo Press Right Menu to access more options Press OK to view the selected photo Gallery app photo options When viewing photos in Gallery app select an image and press Right Menu to access Delete Delete the selected photo Edit Select this option to adjust exposure value rotate the photo crop add filters and auto correction 1 Gallery stores photos only Vid...

Page 29: ... to lock photo from being deleted edited or renamed Unlock photo to gain access to options again Sort and group Sorts photo by date and time or groups by date Individual photo view options When previewing an individual image in Gallery app the options above are also available by pressing Right Menu with the one additional option below Set As Choose selected picture to set as wallpaper or existing ...

Page 30: ...les stored on your phone Music files can be downloaded from your computer to your phone using a USB cable To access the Music app press OK from the Home screen select Music app and press OK 10 Browser Use the Browser app to navigate the Web To access the Browser app press OK from the Home screen select Browser app and press OK To search the internet press Left Menu to enter the website and press O...

Page 31: ...to add a bookmark to your Top Sites section on the Browser app Select Pin to Apps Menu to add an icon and link in your app screen 11 Calendar Use the Calendar app to keep track of important meetings appointments etc To access the Calendar app press OK from the Home screen select Calendar app and press OK 11 1 Multimode view You can display the Calendar in Day Weekly or Month view Press Right Menu ...

Page 32: ...t you can select All day Event When finished press Right Menu to save More Options are available by pressing Right Menu from the Calendar main screen Go to date To go to whatever date you want Search Search scheduled events Calendar to Display To display phone calendar or another account if added Sync calendar To sync calendar Settings To set a series of Calendar settings ...

Page 33: ...n To access the Clock app press OK from the Home screen select Clock app and press OK 12 1 Alarm To set an alarm From the Alarm screen press Left Menu to add a new alarm The following options will appear Time Set the alarm time Repeat Select the days you want your alarm active Sound Select a ringtone for the alarm Vibrate Activate vibration Alarm name Enter a name for the alarm Press Right Menu to...

Page 34: ...rm sound for the selected alarm 12 2 Timer From the Alarm screen Navigate right to enter the Timer screen Press OK and Navigation to edit hour minute and second When finished press OK to start the Timer When the Timer is ongoing Press OK to pause resume the Timer Press Right Menu to add 1 minute When the Timer is paused Press Left Menu to reset the Timer When the Timer is reset Press Right Menu to...

Page 35: ...the time When the Stopwatch is paused Press OK to continue the total time Press Left Menu to reset the stopwatch and clear lap times 13 Calculator To access this app press OK from the Home screen select Calculator app and press OK Press to enter decimal Press key to enter negative or positive number value Press OK to calculate results Push corresponding direction on Navigation to enter in Calculat...

Page 36: ...cation as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service To access this app press OK from the Home screen select FM Radio app and press OK To use this feature you must plug in a wired headset sold separately into the phone The headset works as an antenna for your phone 1...

Page 37: ...vorites Edit favorites or Switch to speaker earphone Favorite channels will have red star added and will be displayed in channel list for easy access 15 Settings To access the Settings app press OK from the Home screen select Settings app and press OK 15 1 Network connectivity 15 1 1 Airplane mode When Airplane mode is on all wireless connections are disabled simultaneously including Wi Fi and Blu...

Page 38: ...a Roaming If you don t need to transmit data on other operators mobile networks disable Data roaming to avoid incurring significant roaming charges APN Settings Press Left Menu to add new APN Enter the required APN information when finished press Right Menu to save 15 1 3 Wi Fi Wi Fi will allow you to surf the internet without using your mobile network when in range of a wireless network To access...

Page 39: ...ditional supplemental information such as Wi Fi and mobile networks to approximate your location Location data may be used by KaiOS and service providers to improve accuracy and coverage of the location databases 15 1 6 Calling Settings Call Waiting Enable or disable call waiting Caller ID Select network default hide number or show number Call Forwarding Configure how your calls are forwarded when...

Page 40: ...om your service provider or SIM maker DTMF Tones Dual Tone Multi Frequency or DTMF is a method for instructing a telephone switching system of the telephone number to be dialed or to issue commands to switching systems or related telephony equipment Press to set DTMF tones to normal or long 15 1 7 Internet Sharing USB tethering USB tethering can share your phone s Internet connection with a single...

Page 41: ...lert Mark the checkbox to enable extreme alert Severe alert Mark the checkbox to enable severe alert AMBER alert Mark the checkbox to enable amber alert Public Safety alert Mark the checkbox to enable public safety alert Spanish language Mark the checkbox to enable Spanish language support State Local Test alert Mark the checkbox to enable state local test alert WEA Ringtone Preview WEA ringtone ...

Page 42: ...s to System Ringtones and Notice Alerts for reviewing or sharing and My Ringtones to assign music in Music Library to Ringtones Other Sounds Enable or disable the sound for Dial pad and Camera 15 2 2 Display Wallpaper Select wallpaper from available wallpapers gallery or to use camera to take image Brightness Set the level of brightness Screen Timeout Set screen timeout time ...

Page 43: ...tions shown on lock screen App Notices Enable or disable having notifications when available Apps received new notifications such as Bluetooth Calendar Call Log E Mail KaiOS Pay etc 15 2 5 Date Time Auto Sync If selected On the phone s date and time will sync automatically with the network If selected Off you can manually set the date time and time zone Date Select to manually set the phone s date...

Page 44: ...how or hide clock on home screen 15 2 6 Language Select preferred language English or Spanish 15 2 7 Input methods Use Predictive Select to turn Predictive methods On or Off Next Word Suggestion Select to turn next word suggestion On or Off Input Languages Select input languages 15 2 8 Answer mode Enable flip open to answer the incoming call ...

Page 45: ... the old code then enter new code twice to confirm 15 3 2 SIM Security A SIM PIN prevents access to the SIM card cellular data networks When it s enabled any device containing the SIM card will request the PIN upon restart A SIM PIN is not the same as the screen lock pass code used to unlock the device 15 3 3 App Permission Set Geolocation permission for Assistant Camera Maps etc app as Ask Deny o...

Page 46: ...g USB to access files on this phone Default Media Location Select default media storage location on your phone Media Application Data Use these settings to monitor the total and used space on your phone 15 5 Device 15 5 1 Device information Contains information about Phone number Model SVN Hardware Software More Information Contains information about OS version Hardware Revision MAC Address IMEI I...

Page 47: ...d or any files on your microSDTM card such as music or photos If you reset the phone in this way you re prompted to re enter the same kind of information as when you first started the device 15 5 2 Downloads View downloads 15 5 3 Battery View current battery level or set power saving mode Turning power saving mode on will turn off the phone s data Bluetooth and geolocation connections to extend ba...

Page 48: ...ht Large text Turn On Off large text Captions Turn On Off captions for phone screen Readout Readout mode function reads labels of interface elements and provides sound response Mono Audio Turn On Off mono audio Volume Balance Set volume balance value Keypad Vibration Turn On Off keypad vibration ...

Page 49: ...bility when during calls or Always visible 15 5 5 Regulatory Safety Contains information about Bluetooth Declaration ID FCC ID Audio Warning WEEE SAR 15 6 Account Use the settings to add remove and manage your email and other supported accounts 15 6 1 KaiOS Account Setup a KaiOS Account to use Anti Theft option that remotely locks device or wipes all personal information in event of loss or theft ...

Page 50: ...software 16 1 1 Over the air Upgrade Using the Over the air Upgrade tool you can update your phone s software To access Update phone select Settings Device Device Information AT T Software Update Check for Updates When there is a new mandatory software update version available the phone will start downloading automatically then select Continue to update your system If the software Update is not ma...

Page 51: ... When driving do not use your device or headphone to listen to music or to the radio Using a headphone can be dangerous and forbidden in some areas When switched on your device emits electromagnetic waves that can interfere with the vehicle s electronic systems such as ABS anti lock brakes or airbags To ensure that there is no problem do not place your device on top of the dashboard or within an a...

Page 52: ...ble To avoid hearing impairment move the device away from your ear while using the hands free mode because the amplified volume might cause hearing damage Do not let children use the device and or play with the device and accessories without supervision When replacing the cover note that your device may contain substances that could create an allergic reaction Always handle your device with care a...

Page 53: ... must respect the laws and regulations in force in your jurisdiction or other jurisdiction s where you will use your device regarding taking photographs and recording sounds with your device Pursuant to such laws and regulations it may be strictly forbidden to take photographs and or record the voices of other people or any of their personal attributes and duplicate or distribute them as this may ...

Page 54: ...r hazard Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725 Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Batteries must be disposed of in accordance with locally applicable environmental regulations Only use the battery for the pur...

Page 55: ...ON IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS CHARGERS Main powered chargers will operate within the temperature range of 0 C 32 F to 45 C 113 F The chargers designed for your device meet with the standard for safety of information technology equipment and office equipment use They are also compliant to the eco design directive 2009 125 EC D...

Page 56: ...om accessibility compliance battery recycling Federal Communications Commission FCC Declaration of Conformity This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modification...

Page 57: ...ion which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an exper...

Page 58: ...ption Rate or SAR The SAR limit set by the FCC is 1 6 W kg Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines S...

Page 59: ...ll power is not needed The lower the power output of the device the lower its SAR value Body worn SAR testing has been carried out at a separation distance of 15 mm To meet RF exposure guidelines during body worn operation the device should be positioned at least this distance away from the body If you are not using an approved accessory ensure that whatever product is used is free of any metal an...

Page 60: ... and install from trusted sources only Some apps can impact your device s performance and or have access to private information including account details call data location details and network resources Note that any data shared with TCL Communication Technology Holdings Limited is stored in accordance with applicable data protection legislation For these purposes TCL Communication Technology Hold...

Page 61: ...mune than others to this interference and wireless devices also vary in the amount of interference that they generate The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices Not all wireless devices have been rated Wireless devices that are rated will have the rating displayed on the box toge...

Page 62: ...tphone M4 T4 How the ratings work M Ratings Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled M4 is the better or higher of the two ratings T Ratings Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device s telecoil T Switch or Telepho...

Page 63: ...ns services visit www fcc gov cgb dro LICENCES microSD Logo is a trademark of SD 3C LLC The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by TCL Communication Technology Holdings Limited and its affiliates is under license Other trademarks and trade names are those of their respective owners Alcatel 4052R Bluetooth Declaration ID D044935 The Wi Fi Logo ...

Page 64: ...rmation is available in English and other languages according to availability on our website http us alcatelmobile com Your device is a transceiver that operates on Wi Fi with 2 4GHz and Bluetooth with 2 4GHz Protection against theft 1 Your device is identified by an IMEI phone serial number shown on the packaging label and in the product s memory We recommend that you note the number the first ti...

Page 65: ...pplication interoperability with other materials or applications of the purchaser and non infringement of copyright The purchaser undertakes that TCL Communication Technology Holdings Limited has complied with all quality obligations incumbent upon it as a manufacturer of mobile devices and devices in complying with Intellectual Property rights TCL Communication Technology Holdings Limited will at...

Page 66: ...d it shall remain merely as information for the purchaser Therefore TCL Communication Technology Holdings Limited shall not be held responsible for the lack of availability of one or more applications wished for by the purchaser as its availability depends on the country and the operator of the purchaser TCL Communication Technology Holdings Limited reserves the right at any time to add or remove ...

Page 67: ...s other than defects in material design and workmanship Items and Conditions Not Covered Damages resulting from normal wear and tear and or the need for regular maintenance shall not constitute a defect under the terms of this warranty Abuse or misuses including but not solely limited to the failure to use this product for its normal purposes or in accordance with TCT s instructions on usage and m...

Page 68: ...bide by the following options regarding claims 1 Repair the TCT product using new or previously used parts that are equivalent to new in performance and reliability 2 Replace the TCT product with the same model or with customer consent a product that has similar functionality formed from new and or previously used parts that are equivalent to new in performance and reliability a When a TCT product...

Page 69: ... defective product s to TCT authorized repair center is to be paid by the customer The customer is responsible for any damage to the defective product during shipment to the authorized repair center 6 This warranty is not transferrable This warranty will be the purchasers sole and exclusive remedy and neither TCT nor its service centers shall be liable for any incidental or consequential damages o...

Page 70: ... not responded for several minutes Restart your phone by pressing and holding Power Back Hang Up My phone turns off by itself Check that your screen is locked when you are not using your phone and make sure Power Back Hang Up is not mis contacted due to unlocked screen Check the battery charge level My phone cannot charge properly Make sure that your battery is not completely discharged if the bat...

Page 71: ...ernet connecting settings Make sure you are in a place with network coverage Try connecting at a later time or another location Invalid SIM card Make sure the SIM card has been correctly inserted see Inserting or removing the Nano SIM and microSDTM card Make sure the chip on your SIM card is not damaged or scratched Make sure the service of your SIM card is available Unable to make outgoing calls ...

Page 72: ... that you have subscribed to this service with your service provider Your caller has concealed his her name or number I cannot find my contacts Make sure your SIM card is not broken Make sure your SIM card is inserted properly Import all contacts stored in SIM card to phone The sound quality of the calls is poor You can adjust the volume during a call by pressing the Volume Up Down key Check the n...

Page 73: ...access my voicemail Make sure your service provider s voicemail number is correctly entered in Voicemail number Try later if the network is busy I am unable to send and receive MMS Check your phone memory availability as it might be full Contact your service provider to check service availability and check MMS parameters Verify the server center number or your MMS profile with your service provide...

Page 74: ...it for at least 20 minutes after removing the charger to obtain an exact indication Switch off the backlight upon request Extend the email auto check interval for as long as possible Exit background running applications if they are not being used for a long time Deactivate Bluetooth Wi Fi or GPS when not in use The phone will become warm following prolonged calls game playing internet surfing or r...

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