Troubleshooting
Problem
Possible cause
Fault rectification
Motor does not start up
The mains plug is not
correctly plugged in.
Check that the mains plug is
fitted properly.
The socket does not supply
any power/the fuse has
blown or the RCCB has
tripped.
Check the power cable for
damage.
The button on the safety
switch was not pushed.
Let go of the safety bar and
push the button on the
safety switch before pulling
the safety bar again.
The motor overload
protection has triggered, the
motor is overheated.
Allow the device to cool
down for 15-20 minutes.
Unsteady run
The device emits unusual
noises
Insufficient power
The selected cutting height is
too low.
Set the cutting height 2 levels
higher.
Collecting bag is full to the
rim or the discharge chute is
clogged.
Empty the collecting bag and
remove cuttings from the
discharge chute.
Blade is blocked by foreign
object.
Check the blade
compartment for foreign
objects and remove these if
present.
Blade is dull or damaged.
Check the blade and have it
sharpened or replaced at a
specialist workshop, if
necessary.
Cuttings left on ground
Collecting bag is full to the
rim or the discharge chute is
clogged.
Empty the collecting bag and
remove cuttings from the
discharge chute.
Grass is too wet.
Wait for the grass to dry.
If the problem persists, contact the customer service listed on the last page.
Troubleshooting
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