Troubleshooting
20
Troubleshooting
WARNING!
Risk of electric shock!
Repairing the paper shredder yourself or using unsuitable parts for
repair may increase the risk of electric shock.
− Do not open the housing of the paper shredder; instead, have
qualified professionals perform any repairs. Contact a qualified
workshop for this. Liability and warranty claims are waived
in the event of repairs performed by the user or incorrect
operation.
Some problems may be caused by minor faults that you can fix yourself. To do so,
follow the instructions in the following table. If it is still not possible to resolve the
problem, contact customer service. Do not repair the paper shredder yourself.
Problem
Cause
Solution
The paper shredder
switches off during
operation.
The paper shredder is
overloaded.
Switch the paper shredder
off and unplug the power
cord. Let it cool down to
room temperature before
putting it back to use.
The paper shredder
does not start when
feeding in paper.
The paper may have been
inserted at an oblique
angle; the detection sensor
is thus not activated.
Correctly insert the paper
into the feed slot.
The paper is too thin,
too soft or too creased
to reliably activate the
detection sensor.
1. Set the slide switch to
REV position and pull
the paper out of the
feed slot.
2. Fold the paper and
feed it again.
A paper jam occurs.
Too many sheets may have
been fed in the paper
shredder at a time.
Set the slide switch to the
REV position to clear the
jam.
