Troubleshooting
37
Fault
Cause
Solution
The operating
temperature is
outside of the
valid range.
Observe the
operating
conditions (see
chapter “Techni-
cal data”).
The tem-
perature
measured
is not accu-
rate or you
doubt the
accuracy of
the mea-
surement.
Check whether
the infrared
sensor
4
is
dirty.
Clean the in-
frared sensor
(see chapter
“Cleaning and
maintenance”).
Check whether
the thermom-
eter is properly
used.
Observe the
notices on
operating the
thermometer
and obtain-
ing a correct
measurement.
Check if the
device and
patient have
been in the
same room
for at least 30
minutes before
performing the
measurement.
Make sure that
the device and
patient have
been in the
same room
for at least 30
minutes before
performing the
measurement.
The thermo-
meter is being
used outdoors.
Only use the
thermometer in
indoor areas.
You have held
the thermom-
eter in your
hands for a
prolonged
period.
Place the ther-
mometer e.g.
on a table so
that it can adjust
to the room
temperature.