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Service and Support
To Obtain Warranty Service:
You must ship your subsystem to the authorized dealer where your subsystem
was purchased within the one year warranty period and no later than thirty
days after discovery of claimed defect, whichever occurs first. In either case,
you must provide proof of original purchase before any warranty service can
be performed. Products and parts provided as a result of warranty service may
be other than new but will be in good working order and become your property
at the time of exchange. At the same time, the exchanged products or parts
become the property of Aleratec, Inc.
When shipping the subsystem for service, you agree to insure the Duplicator,
to prepay shipping charges, and to use the original shipping container or
equivalent. Any service outside the scope of this limited warranty will be at
Aleratec, Inc.’s or its Authorized Service Provider’s rates and terms then in
effect.
This warranty gives you specific legal rights; you may also have other rights
which vary from state to state.
