38
29/06/2022
EN
ADVICE IN CASE OF FAILURE
PROBLEM
REASON
SOLUTION
The pilot light
does not turn on
The safety/reset button on the pressure
regulator has not been pushed.
Press the reset button on the regulator to start
the gas supply
The valve of the gas set point is closed /
Gas bottle is empty
Open valve / Replace set point - Pilot orifice or
tube is blocked
Pilot flame orifice or tube is jammed
Clean the pilot orifice or tube with a brush or
using a brush or a paintbrush
There is air in the gas line
Open and purge the gas line (keep the switch
pressed on PILOT) for 1 within 2 minutes or until
you detect a slight smell of gas
Gas pressure is low
Replace the setpoint
The piezo igniter does not work
Use a match to light the pilot light (next page).
If it lights up, get a new igniter and replace it
The pilot light
does not stay lit
Accumulation of dirt around
the pilot light
Clean the dirt around the pilot light
The connection between the gas
valve and the pilot is loose
Tightened the connection and check for leaks
The thermocouple is not working
correctly
Replace the thermocouple
The burner does
not light
Gas pressure is low
Replace the gas cylinder
The orifice is blocked
Clean the orifice
The switch is not on
the «HI» or «LO» position
Turn the button to the «ON» position
The flame of
burner is weak
Note :
do not turn
on the device
when the tem-
perature is lower
than 5˚C
Gas pressure is low
Replace the gas cylinder
Outside temperature
is greater than 5˚C and the cylinder
is ¼ full
Replace the gas cylinder
The supply hose is folded or
twisted
Untwist the hose and check there are no
leaks.
The switch is not on
the «HI» or «LO» position
Turn the knob to the off position
(«OFF»), let the appliance cool down and
make sure that the burner and the orifices
are not blocked
The flame of
burner is not
Uniform.
Note :
the bottom
2.5 cm part of the
burner should not
have a flame.
Gas pressure is low
Replace the gas cylinder
The base is not on a flat surface
Place the heater on a levelled surface
Accumulation of dirt on the burner
Clean the burner.
Carbon accumu-
lation
Dirt or cover on the reflector
and the transmitter
Clean the reflector and the transmitter
Thick black smoke The burner is clogged
Turn the knob to the off position
(«OFF»), let the appliance cool down,
remove the cover and clean the inside and
outside burner
