31
19/10/2022
EN
ADVICE IN CASE OF A FAILURE
PROBLEM
THE CAUSE
THE SOLUTION
The burner
doesn’t light
/ the burner
doesn’t stay lit
The safety button / restart button hasn’t
come on
Push the restart button, to start the flow of
gas.
The gas valve is closed / The gas canis-
ter is empty
Open the valve / Replace the gas canister
The opening or tube of the diffuser is
obstructed
Clean the opening with a brush or a fine paint
brush
There’s air in the gas pipe.
Open and purge the gas tube (keep pushing
the power switch for 1-2 minutes or until
you can smell gas)
The piezoelectric ignition isn’t working
Use a match the light the pilot light. If it lights,
get a new ignition and replace the non-wor-
king one.
A build-up of dirt around the burner
Clean the burner
There’s a loose connection between the
gas valve and the pilot light.
Tighten the connection and check to see if
there’s a leak
The gas pressure is low
Attach the gas cylinder again
The opening is obstructed
Clean the opening
The power switch isn’t set to «
HIGH
FLAME
» or «
LOW FLAME
»
Turn the switch to «
HIGH FLAME
»
The burner
flame is weak
Note:
Don’t
use the ap-
paratus if the
exterior temp is
less than 5°C
The gas pressure is low
Reconnect the gas cylinder
The exterior temp. is greater than 5°C
and the tank only fills itself to 1/4
Reconnect the gas cylinder
The gas hose is twisted or doubled over Untwist the gas hose and check there is no
leak
The power switch is completely open
(«
HIGH FLAME
» or «
LOW FLAME
»)
Turn the button to «
OFF
», let the apparatus
cool down and make sure that the burners
and the holes aren’t obstructed.
The burner
flame isn’t
uniform
Note:
the lower
part, 2,5cm
from the burner
doesn’t normal-
ly light up
The gas pressure is low
Reconnect the gas cylinder
The griddle isn’t on a flat surface
Put the griddle on a flat surface
There’s a build-up of dirt on the burner
Clean the burner
Build-up of
carbon
Dirt or film on the burner or diffuser
Clean the burner of the diffuser
Thick black
smoke
The burner is obstructed
Turn the button to «
OFF
», let the apparatus
cool-down, clear any obstructions and clean
the exterior and interior of the apparatus
Summary of Contents for PH1002SB
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