Troubleshooting
|
11
Problems
Possible solutions
Resolving mouse button issues
(continued)
3.
Save any data, close any open
program(s), and then restart the
laptop/desktop. When you do not
have another mouse or touchscreen,
you may have to hold the power
button down for at least 15 seconds
to turn the laptop/desktop off. You
may lose any data that is not saved.
Troubleshooting a slow moving cursor
1.
Ensure that the sensor is not
obstructed or dirty.
2.
Glass or very smooth glossy surfaces
are not suitable for the mouse
sensor to capture movement. Using
a dark colored fabric mouse pad
can improve the tracking.use pad
can improve the tracking.
3.
Change the mouse settings to adjust
the pointer speed.
Click on the tab that matches the
Operating System (OS) installed on
your laptop/desktop and perform
the steps within that section to
change the settings.
• In the
Search
box, type
main.cpl
.
• Click or tap
main.cpl
in the list
of programs.
• Click or tap the
Pointer Options
tab.
• Move the slider under
Select
a Pointer Speed
to adjust the
cursor speed to the desired level.
• Click or tap
OK
.
Troubleshooting lift off distance
(LOD) surface calibration issues
The LOD surface calibration depends
on the surface characteristics and may
not work on all surfaces.
Using a dark colored fabric mouse
pad might improve LOD calibration.
