CHAPTER 5: TROUBLESHOOTING
74
When troubleshooting your computer, remember the following safety guidelines:
Before touching any of the computer’s internal components, touch an unpainted portion
•
of the chassis. Doing so will safely discharge any static electricity, which could damage
your computer.
Turn off your computer and any connected peripherals.
•
Disconnect any peripherals from your computer.
•
Things to check:
Ensure that the AC adapter cable is properly connected between your computer and a
•
grounded, three-prong power outlet. Ensure that the power outlet is working.
Ensure the UPS or power strip is turned on (if applicable).
•
If your peripheral devices (e.g. keyboard, mouse, printer, etc.) are not working, ensure that
•
all connections are secure.
If any computer components were added or removed before the problem began, check to
•
see if you performed the installation or removal procedures properly.
If an error message appears on the screen, write down the exact error message prior to
•
calling Alienware Technical Support to aid in diagnosing and resolving your issue.
If an error occurs in a specific program, see the program’s documentation.
•
Summary of Contents for Alienware 7XM1F
Page 1: ...ALIENWARE M11x MOBILE MANUAL...
Page 6: ...6...
Page 8: ...8...
Page 9: ...CHAPTER 1 SETTING UP YOUR LAPTOP CHAPTER 1 SETTING UP YOUR LAPTOP...
Page 13: ...CHAPTER 1 SETTING UP YOUR LAPTOP 13 Press the Power Button...
Page 14: ...CHAPTER 1 SETTING UP YOUR LAPTOP 14 Connect the Network Cable Optional...
Page 19: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP CHAPTER 2 GETTING TO KNOW YOUR LAPTOP...
Page 26: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP 26 Display Features 1 2 3 4...
Page 28: ...CHAPTER 2 GETTING TO KNOW YOUR LAPTOP 28 Computer Base and Keyboard Features 2 3 4 1...
Page 35: ...CHAPTER 3 USING YOUR LAPTOP CHAPTER 3 USING YOUR LAPTOP...
Page 55: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS CHAPTER 4 INSTALLING AND REPLACING COMPONENTS...
Page 61: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS 61 1 2 1 captive screws 8 2 base cover...
Page 70: ...CHAPTER 4 INSTALLING AND REPLACING COMPONENTS 70...
Page 71: ...CHAPTER 5 TROUBLESHOOTING CHAPTER 5 TROUBLESHOOTING...
Page 85: ...CHAPTER 6 SYSTEM RECOVERY CHAPTER 6 SYSTEM RECOVERY...
Page 90: ...CHAPTER 6 SYSTEM RECOVERY 90...
Page 91: ...CHAPTER 7 SPECIFICATIONS CHAPTER 7 BASIC SPECIFICATIONS...
Page 104: ...CHAPTER 7 SPECIFICATIONS 104...
Page 105: ...APPENDIX APPENDIX...
Page 112: ......