Alinking ALC-/9751W, User Manual

Page 1: ...ALC 9751 9751W 3GPP Professional Revolving PT Internet Camera User s Manual Version 1 0 ...

Page 2: ... a Router 13 Change the Internet Explorer Setting 14 Enter the Main Page 15 Camera Main Page 17 System setting 27 Basic Setting 27 System 27 Video Image 28 Audio 35 User 36 Network 38 Network 38 Wireless 39 Streaming 44 PPPoE 45 DDNS 47 UPnP 48 SMTP Server 50 Samba 51 Date Time 54 IP Filter 55 Application Setting 56 Event 56 Motion Detection 63 Firmware upgrade 64 Factory Default 66 2 ...

Page 3: ...Reboot 68 Attachment A External Alarm 69 Attachment B Bandwidth Estimation 69 Attachment C Troubleshooting and FAQs 72 3 ...

Page 4: ... 9751 PT Internet Camera is provided with the following accessories Please contact your dealer if any one of the following is missing 1 ALC 9751 PT Internet Camera 2 12V DC power cable 3 Tripod 4 AV Y cable 5 Quick guide 6 CD 4 ...

Page 5: ... 100M Ethernet Wireless LAN 802 11b or 802 11g Monitor System Requirements OS support Windows 2000 Professional SP4 XP Home SP2 Browser support Internet Explorer 6 x or later Hardware CPU Pentium 4 2 4 GHz or later Memory 256 MB 512 MB recommended VGA card resolution 800 x 600 or higher 5 ...

Page 6: ... Camera to the network to monitor the pre set places remotely The UIC ALC 9751 9751P 9751W 3GPP Professional Revolving PT Internet Camera provides you with protection of your personal home and property security The UIC ALC 9751 3GPP Professional Revolving Internet Camera features z 1 3 CCD color image sensor to ensure clear and vivid imaging effect z MPEG4 MJPEG dual video compression mode and dua...

Page 7: ...ernal video audio transmission if required Wiring of the product DC Power Plug the power cable in the power socket on the product Tripod The product can be fixed on the wall Fig 1 or hung from the ceiling Fig 2 When using the attached plastic anchor and screws to fix the product make sure that no steel bars or power cables exist behind the position where the product is to be fixed Some walls or ce...

Page 8: ... bring about abnormal rotation of the camera lens Fixed on a wall Fig 1 Fixed on a ceiling Fig 2 Audio Video Output Plug the AV converter in the audio video output The yellow RCA female plug is for video output The white RCA female plug is for audio output LAN Socket Insert your LAN cable in the LAN socket 8 ...

Page 9: ...with built in microphone pickup function Don t block this hole if you want to use this function to acquire the best audio response Link LED and Event LED 1 Link LED The green LED lights up when you transmit images after turning on the machine 2 Event LED The green LED flashes when motion or alert detection is implemented after you turn on the machine Focus knob You can rotate the focus knob clockw...

Page 10: ...er cable in the power socket of the product and connect the other end to the AC power source When the product has been connected and turned on the Pan Tile camera turns to the original point automatically and the LED Event status lights green When any link to the network is detected the LED Link status flashes green Connect to the power supply and check that the LED functions normally Note 1 You c...

Page 11: ... setting 192 168 0 20 appears on the screen 1 Click Search to find the IPCAM on the LAN 3 Changing the IP address and related settings for the network environment When you find the camera click it and the settings appear on the right side Change the settings for the new network environment you need 2 Enter the settings for the new network environment you need You must enter new settings in the IP ...

Page 12: ...P Setting 2 All UIC camera network server products can be found and changed using the IP FINDER software 3 When the IP FINDER software cannot be executed check your antivirus software or firewall to remove the block 4 Field description You can give a name to your camera such as PT_IP or PT IP No spaces allowed such as PI IP You can change the settings for IP Gateway Address and Network Mask to mee...

Page 13: ...set a fixed IP Refer to the Network Setting Ex 192 168 0 49 2 Enter the ADSL router main setting page Ex Zonet ADSL router 3 Enter the Virtual Server setting page a Set mapping of HTTP Port 80 to 192 168 0 49 b Restart ADSL router When completing the setting you can operate the camera from the WAN IP Address via the ADSL router The Virtual Server setting screen of the Zonet ADSL router Note The vi...

Page 14: ...nternet To ensure successful download of the software the Internet Explorer security settings must be changed accordingly Make sure that the security level is set to Level II the commonly used default security level Steps Open the IE browser Î Tools Î Internet Options Î Security Î Custom Level Check that the security level is Level II Check the security setting Note This product supports IE 6 0 or...

Page 15: ...n screen 2 Key in the default username and password User Name root Password root You can access the camera as an administrator by default and set up for other users or privileges from the Basic Settings User 3 Installation of Internet Explorer ad hoc components When the username and password are confirmed a control setup screen pops up under the IE address bar Click Install ActiveX Control to inst...

Page 16: ... Install The ActiveX Control is named UIC ActiveX Control This software is owned by UIC and well certified You can use it without any doubts about its validity Click Install 5 When ActiveX Control is installed successfully you can see the camera image and interface Camera main page and image 16 ...

Page 17: ...deo stream 2 FPS FPS of the current video stream 3 BitRate bandwidth per second of the current video stream Brand Logo Click to access the latest information from our website Product name Image area Attention Please change the streaming setting to HTTP if nothing appears in the image area 17 ...

Page 18: ...trols the direction of the camera up down left right home position Direction control 2 Camera speed controls the rotation speed of the camera from 1 lowest to 7 highest Rotation speed Speed 1 2 3 4 5 6 7 Angle Sec 3 20 40 60 80 100 120 18 ...

Page 19: ...ints 1 Click Set to enter the Preset Setting screen 2 Enter the name of the location 3 Control the camera direction 4 Click Update to exit 5 Select the number you need and click Go The camera moves to the area automatically as set up by the selected number 19 ...

Page 20: ...mera must be set up in advance 1 Click Set to enter the Tour Setting screen 3 Dwelling time sec at each tour point 2 Name the tour You can set up 5 tour groups at maximum 5 Click Update to Exit 4 Select a preset location for the camera 6 Click Enable to activate the tour function 20 ...

Page 21: ... Message enables disables the alert message display Alert Message displays the alert message Press Enable Disable to enable or disable the display of the alert message When this function is disabled the alert message will not be displayed Save AlertImg saves the alert message Press Enable disable to enable or disable the save of the alert image in the Snapshot directory When the Save AlertImg func...

Page 22: ...nd Chinese Selects a language 9 Camera Position sets the position for display of the image Desktop Normal image display on the desktop default value Ceiling Upside down image Mirror Mirror image Rotate 180 Mirrored and upside down Set the position for display of image 22 ...

Page 23: ...etting Network Streaming for more information UDP It provides the fastest but unreliable transmission service Video steams are transmitted thought UDP Port 50000 60000 by default to ensure the fastest image transmission However video fragment or mosaics may occur due to poor transmission quality TCP It provides reliable data transmission Video steams are transmitted through RTSP Port 554 by defaul...

Page 24: ...Select a video stream protocol 24 ...

Page 25: ...mage 13 REC executes the video recording function Click this button to start video recording and save the image file in the preset directory C video A red mark appears at the bottom left corner of the image when the recording function is running Recording button Snapshot button 14 Snapshot executes the snapshot function Click this button to capture an image and save it to the preset directory C sn...

Page 26: ...turns on off the pickup function Click the button to mute the sound from the built in microphone A cross out mark appears on the speaker icon to indicate the mute status 17 ANS Automatic Noise Suppression system The ANS function is enabled by default and it is recommended to keep this function enabled This function can suppress noise around the camera such as regular fan noise Click the button to ...

Page 27: ...rmware version information Current Viewers The number of viewers who are currently accessing the video stream LED Event status You can set the LED display mode ON OFF Flash here ON The LED flashes when any motion detection or alert trigger is identified OFF LED is turned off Flash LED flashes according to the user defined interval LED Link status You can set the LED display mode ON OFF Flash here ...

Page 28: ... 3GPP function the following requirements must be met Contact your telecom company to learn more about the connection conditions 1 3G phone Your cellular phone functions properly and supports 3G service The compatible cellular phones that have passed our test are Nokia 6630 Nokia N73 Wibo WinII Nokia E61 Nokia N70 Nokia N93 2 3G phone number is available 3 The 3G wireless networking service is ava...

Page 29: ...a new link 5 Enter the IP address of the camera e g rtsp xxx xxx xxx xxx 554 cam1 3gpp 6 Select OK to save the setting 7 Select this stream name to proceed with linking 8 Select Yes to connect 10 Loading the image 9 Connecting 29 ...

Page 30: ...11 Video stream screen 30 ...

Page 31: ...eo Resolution Generally speaking selection of resolution is dependent on the bandwidth of the network you are using The product offers different selections for video audio settings However to ensure undisrupted image transmission you need a higher uploading bandwidth Generally it is recommended to use CIF resolution for normal bandwidth To meet other requirements refer to Attachment B for more inf...

Page 32: ...Basic Setting Video Image Video Image Video Quality You can select Fix Quality resolution priority or Fix Bitrate fluency priority at the same bandwidth Five options are available for your choice Best Better Normal Fast and Fastest Select a video quality 16 transmission speeds ranging from 32K to 4M are available in the Fix Bitrate mode The higher the transmission speed the better the quality and ...

Page 33: ... the difference from the I Frame is identified You may change GOP to 10 with this concern to avoid disruption of the transmission The GOP is 15 by default Basic Setting Video Image OSD You can set to display the date camera name and other information on the screen Basic Setting Video Image OSD Display Mode You can select to display the date Date time Time or text Text Basic Setting Video Image OSD...

Page 34: ...OSD setting Brightness contract adjustment Date time and text display 34 ...

Page 35: ...g Basic Setting Audio Audio Audio Raw Format You can select No Audio or PCM When you select No Audio the sound transmission from the built in microphone pauses When you select PCM the sound transmission resumes The factory default is PCM Sound transmission format 35 ...

Page 36: ...dio Setting v v Date Time Setting v User Setting root Network Setting v Wireless v DDNS setting v PPPoE setting v Streaming v UPnP v SMTP v SAMBA v Notification v IP Filter setting v Event Setting v v schedule setting v v event server v v trigger setting v v Motion Setting v v Firmware Upgrade root Factory default v Reboot Setting v PTZ Control v User with PTZ privilege Steps Click Add to add a ne...

Page 37: ... to browse without the need of keying in your username and password For this purpose you need to check Enable at Anonymous Login To allow the user to control the camera you need to check Enable at Anonymous PTZ Control However Disable for both options is recommended for the sake of security Depending on the bandwidth and requirements a limit up to 10 can be defined for the number of viewers who ar...

Page 38: ...ou select DHCP ON and access to the DHCP network environment the camera will automatically send a DHCP packet to request an IP address This IP address is assigned automatically from the DHCP server on the network No additional settings are required for this page unless you need to change the network configuration The DHCP status of the camera is OFF by default Other settings For IP address Subnet ...

Page 39: ...de this function The cable network setting procedure shall apply where the LAN socket is connected to the network cable Where wireless network is required you need to remove the network cable after completing the wireless network setting and restart the machine Wireless network setting page Basic Setting Network Wireless Wireless Wireless networking mode 39 ...

Page 40: ...a the wireless AP 2 AdHoc Point to point networking mode The camera connects to other wireless devices via a wireless network when it is in the AdHoc point to point networking mode i e the product connects to other devices equipped with built in wireless connection function without the need to access from any AP Note Where no IP address is assigned from the DHCP server the system will set the Link...

Page 41: ...y Security of data is highly protected by encryption during transmission Note Refer to the user setting instructions of your wireless IP sharer for more information Base station SSID name Base station encryption settings SSID Service Set Identifier Enter the name of the base station AP to which you want to access 41 ...

Page 42: ...formation by accessing its encryption settings You can use the computer equipped with wireless networking function to view the available wireless networks from the Windows system Encryption mode 64Bit or 128Bit Authentication type Group KEY1 KEY2 KEY3 KEY4 Then change the settings on the wireless networking setting page to make them conform to the settings of the base station Base station with ena...

Page 43: ...128 Bit 26 ASCII chars WEP key password encryption mode You can set up 64 Bit or 128 Bit WEP key password encryption mode A set of 64 Bit encryptions is equivalent to 10 sets of hexadecimal digits or 5 sets of ASCII characters A set of 128 Bit encryptions is equivalent to 26 sets of hexadecimal digits or 13 sets of ASCII characters Encoding HEX ASCII Available characters 0 9 a f A F 0 9 a f A Z 64...

Page 44: ...he network No additional settings are required for this page unless you need to change the network configuration The DHCP status of the camera is OFF by default Other settings For IP address Subnet mask Default gateway DNS 1 and DNS 2 the DHCP server will assign these values automatically when DHCP is in ON status otherwise you need to key in the values manually Basic Setting Network Streaming ste...

Page 45: ...and apply to ISP such as HiNet and ADSL provider such as Chunghwa Telecom for ADSL service to roam the Internet through ordinary twisted copper wires PPPoE Point to Point Protocol over Ethernet is applicable to networking via a xDSL or cable modem PPPoE setting must be executed in the LAN environment for your PC to connect to ADSL Follow the steps below to complete the setting 1 Dial You can selec...

Page 46: ...P address via SMTP FTP and HTTP Refer to the Notification Setting page for more information Note You can use the DDNS function to access the camera Refer to the DDNS Setting page for more information PPPoE setting Basic Setting Network PPPoE PPPoE Dial You can select whether or not to dial when you boot the machine On Boot or Off Username Enter the username provided by your ISP Password Enter the ...

Page 47: ...ect to the Internet the DDNS helps you locate your website and access your website easily You can find a lot of free DDNS service providers on the Internet such as www no ip com and www DynDNS org Some gateway routers can directly communicate with DDNS In this case you may directly enter your DDNS account on the setting page in the Internet router then the router will update your WAN IP status whe...

Page 48: ...s the external IP address and the port of the router Enter the IP address in the Internet Explorer to penetrate the NAT Basic Setting Network UPnP UPnP Device Active yes enable no disable Device Name the name of the UPnP device Basic Setting Network UPnP UPnP Traversal Active yes enable no disable Port Range the range of the usable ports from 32768 to 65535 as default Link URL Uniform Resource Loc...

Page 49: ...ion 1 Click Control Panel 2 Click Add Remove Programs 4 Click Networking Services 6 Check UPuP User Interface 5 Click Detail 3 Click Add Remove Windows Components 2 Open Windows firewall option 2 Click Exceptions 1 Click Windows Firewall in the Control Panel 3 Check UPnP Configuration 49 ...

Page 50: ...ddress when a motion detection event occurs or a sensor is triggered To use this function a mail server setting of the camera is required Enter the following information in sequential order to complete the setting z SMTP server the SMTP server IP address z SMTP From the email of the sender i e xxx xxx com z SMTP Authentication enables disables z User name the SMTP server username z Password the pa...

Page 51: ...Enable Disable Username the username Password the password Path specify the IP address of the computer you want to share with and the file name i e 192 168 0 X xxx Shared Folder Size MB the total capacity of the folder Always remember to set the size of the folder to avoid exhaustion of disk capacity Max Record File Size MB the upper limit of the record file size The size should not exceed the tot...

Page 52: ...vate your settings 2 Notification via FTP server Basic Setting Network Notification of IP Address Change FTP Notification FTP Server FTP Server name FTP Port FTP port The default setting is 21 recommended FTP Upload path the path to upload files FTP Login name the name to log in the FTP FTP Login Password the password to log in the FTP Select Save to complete and activate your settings 3 Notificat...

Page 53: ...Notification setting 53 ...

Page 54: ...PC time 2 Get Time from an NTP server synchronize the time with the NTP Network Time Protocol z Click on the NTP Button z Enter the NTP server s IP address z Press SAVE to activate it The camera will update its time once obtaining the NTP time Note The default NTP servers are A NTP Server 1 198 123 30 132 B NTP Server 2 192 43 244 18 C NTP Server 3 133 100 9 2 3 Change the time manually z Click th...

Page 55: ...Filter IP Address Overview of the set IPs Add enter the IP address you want to allow or deny the access of in the front field Remove removes a set IP addresses Remove All removes all the set IP address Special Attention Setting rules 1 Actions that may cause a limited connection are to be denied 2 Improper use of this function may cause disconnection from Internet You might need to use hardware re...

Page 56: ...elligent security management functions It ensures security monitoring by allowing user to define trigger events based on particular times and situations and set the camera response to the event Application Setting Event Event List trigger event setting Click Add Event to enter the trigger event setting 56 ...

Page 57: ... to camera sabotage or other reasons On boot The alarm is triggered by reboot The camera will send an alarm when the system is rebooted due to power shortage sabotage or other reasons Response process trigger event response Note Multiple selections are available Active alarm out An event is responded by the security equipment connected from the DI terminal behind the machine such as high decibel a...

Page 58: ...r setting Application Setting Event Trigger manual test of trigger response Whenever the camera detects abnormal events during the scheduled time it will automatically respond by performing trigger response There are 3 types of trigger responses alarm sending LED status indicator flash emailing the alarm or recorded image to the specified server To use this function enter the server information by...

Page 59: ...gger Alarm output Alarm output Click Set to trigger the alarm Click Clear to stop the alarm Trigger LED LED indicator display LED Event status click Set to turn on the LED event status indicator Click Clear to turnoff the indicator LED Link status click Set to turn on the LED Link status indicator Click Clear to turnoff the indicator Trigger mail Sending mail Click Set after you enter the email ad...

Page 60: ...server Please set servers SMTP FTP SAMBA etc in the Event Server setting by the instructions below Click Add Ftp to go to the setting page and enter the information of the FTP server you specified Add FTP setting page Name the name of the FTP Network Address IP address of the FTP Login Log in name Password Log in password Upload Path Uploading path Port Port 60 ...

Page 61: ...sive Click Add Http to go to the setting page and enter the information of the HTTP server you specified Add HTTP setting page Name HTTP name Network Address HTTP IP address Login Log in name Password Log in password Proxy Proxy server name 61 ...

Page 62: ...roxy server log in password Click Add Tcp to go to the setting page and enter the information of the TCP server you specified Add TCP setting page Name TCP server name Network Address TCP IP address Port TCP port Modify Modifies the setting value Remove Removes the setting value 62 ...

Page 63: ...ame drag the arrow to adjust after you move the mouse to the edge of the area and left click There are 3 frames available for setting You may adjust the sensitivity of the area by entering the sensitive degree in the Sensitive field 1 is least sensitive 100 is extremely sensitive Select Save to complete and activate your settings Motion detection setting Area setting Setting frame 63 ...

Page 64: ...les representative will transmit the latest version to you via e mail When you receive the firmware decompress the file uImage gz to your PC and follow the steps below to execute the upgrade Important Read Carefully 1 Close all active applications on your PC 2 Select Firmware Upgrade 3 The Firmware Upgrade Setting page appears 64 ...

Page 65: ...and make sure it is not interrupted during the operation The system may be damaged seriously and need to be returned to the factory for repair if the power cable is removed or becomes loose during the upgrade Firmware upgrading in wireless network environment is not recommended because unstable packet transmission may bring about loss of data When the firmware upgrade has been completed you don t ...

Page 66: ...ers You can use this function to reset to factory default All changes you have made are deleted but the IP address and all settings relevant to networking remain valid including cable and wireless network settings Click Set to complete the reset Resets all parameters You can use this function to reset to factory default All changes including the IP address you have made are deleted Click Set and a...

Page 67: ...window appears Back up the file named param bin Attention Don t change the file name otherwise the backup may fail File backup Restore backup parameters You can select this function to restore the changes you have made To do this click Browse to select a backup file and click submit to confirm the restoration 67 ...

Page 68: ...Application Setting Reboot You can enable this function for the camera to reboot automatically 68 ...

Page 69: ...of digital inputs and 1 set of digital outputs Pin 1 and Pin 2 of the terminal are used for external sensor 1 while Pin 2 and Pin 3 are used for external sensors 2 Please DO NOT connect with any device providing power for these three Pins to avoid burning Pin 4 5 and 6 are relays to control the normal open normal close of external devices These three Pins are relay output contains no power output ...

Page 70: ...duct Pin 3 Warning Where connecting of a low or high current loop to the external alarm input output of the product is required the wiring and connection shall be conducted by a qualified electrician Incorrect wiring may bring about damage to the product fatal electric shock Direct connection of the external alarm input output terminal to high current equipment is not allowed and a customized repe...

Page 71: ...ion of the place being monitored Image Resolution Average range of Data Sizes 176 x 122 QCIF 20 40k bit 352 x 240 CIF 40 200k bit 640 x 480 VGA 180 400k bit 704 x 480 D1 200 530k bit Ex The transmission speed on the Internet is 2fps under 352 x 240 i e 40k 2 80k to 200 2 400k per second It is suggested to apply for a 512K upload bandwidth Note 1 What the camera needs at the client end is the uploa...

Page 72: ...ight up Check that the attached standard transformer is not damaged Plug the power cable and reboot the machine If the problem remains contact your dealer for help What network cable is used for the camera The camera uses a 10 or 100 Base T Category 5 UTP network cable How to install and operate the camera behind a firewall If you have a firewall in your network environment please select HTTP mode...

Page 73: ...p port The default setting is Port 80 It will be converted to the private camera IP address The port assigned for your camera might not able to access the Internet Contact your ISP to acquire a usable port The proxy server might be blocking you from connecting to the camera Do not set the proxy server Please be sure that the default gateway address is correct Your router might need Port conversion...

Page 74: ...ted The number of frames may be less than the defined value when they are transmitted via a congested network The number of frames transmitted may become less when multiple users are viewing the video stream The network hub might be another reason for this problem especially when multiple camera video streams are viewed simultaneously When the audit function is activated the video streaming area b...

Page 75: ...s How to reboot my camera If you only need to re boot the system and don t want to change any setting enter the Setting page and select the Reboot option at the bottom of the screen The system will reboot automatically I can t replay recorded files Confirm that you have installed Microsoft s DirectX 9 0 or above and use Windows Media Player 9 or above NOTE This equipment has been tested and found ...