HERA LS Series CD/DVD Duplication System / User Manual
8
Proper Shutdown
To avoid possible system failures, you need to shut down the autoloader properly. To shut down the autoloader,
scroll to menu 15. Shutdown and follow the instructions on the screen. Not performing this function increases the
risk of damaging the autoloader
.
Double Layer/Dual Layer Partition Issue
If you have a 16x speed or higher autoloader with double layer/dual layer DVD9 capability, the hard drive partitions
are set to a default size of 9 GB each to accommodate for the expanded size of the DVD9 format. If you require
more partitions and do not plan on using double layer/dual layer DVD9 media, you can reduce the size of the
partitions using the instructions given in “Partition Size” on page 33. Keep in mind that if you alter the partition size,
all previous data/video stored on the hard drive will be lost and you will only be able to load media with less than 5
GB capacity such as DVD5 (4.7 GB), CD (700 MB), etc.
Disc Static and Sticky Media Issues
The most common problems when using an autoloader are the disc static and sticky media issues. These static
charge problems cause multiple discs to stick together, resulting in improper operation and more severely, can
shock the robotic arm while loading a disc that causes the system freeze. Even though the autoloader has a sticky
media separator function to prevent the sticky media, but you should still follow these steps to prevent sticky media
from disrupting your operation and protect your system from disc static charge.
This issue is most commonly seen when you buy a 100 pack of blank discs and insert them into the autoloader
without any treatment. If you have experienced this kind of problem, please do the following to remove the
adhesive static between the discs:
Separate the blank discs before you place them into the autoloader's bins and align them using. Separating them
will greatly reduce the static between discs. See pictures below:
If this doesn't achieve the desired outcome, use an air duster (canned air) to blow air around the circular edge of
the blank discs. This process reduces the static between the discs up to 90%. The amount of air to use depends
on factors specific to your environment.
