HERA Series CD/DVD Duplication System / User Manual
8
Proper Shutdown
To avoid possible system failures, you need to shut down the autoloader properly. To shut down the
autoloader, scroll to menu 15. Shutdown and follow the instructions on the screen. Not performing this
function increases the risk of damaging the autoloader
.
Double Layer/Dual Layer Partition Issue
If you have a 16x speed or higher autoloader with double layer/dual layer DVD9 capability, the hard drive
partitions are set to a default size of 9 GB each to accommodate for the expanded size of the DVD9
format. If you require more partitions and do not plan on using double layer/dual layer DVD9 media, you
can reduce the size of the partitions using the instructions given in “Partition Size” on page 26. Keep in
mind that if you alter the partition size, all previous data/video stored on the hard drive will be lost and you
will only be able to load media with less than 5 GB capacity such as DVD5 (4.7 GB), CD (700 MB), etc.
Disc Static and Sticky Media Issues
The most common problems when using an autoloader are the disc static and sticky media issues. These
static charge problems cause multiple discs to stick together, resulting in improper operation and more
severely, can shock the robotic arm while loading a disc that causes the system freeze. Even though the
autoloader has a sticky media separator function to prevent the sticky media, but you should still follow
these steps to prevent sticky media from disrupting your operation and protect your system from disc
static charge.
This issue is most commonly seen when you buy a 100 pack of blank discs and insert them into the
autoloader without any treatment. If you have experienced this kind of problem, please do the following to
remove the adhesive static between the discs:
Separate the blank discs before you place them into the autoloader's bins and align them using the Output
Bin rod. Separating them will greatly reduce the static between discs. See pictures below:
If this doesn't achieve the desired outcome, use an air duster (canned air) to blow air around the circular
edge of the blank discs. This process reduces the static between the discs up to 90%. The amount of air
to use depends on factors specific to your environment.
Disc Placement Issue
