Schlage
Ease
TM
Frequently Asked Questions
App Usage
Q
A
What do I do if I lose or change my mobile phone?
In order to regain access to your lock, all you need to do is login into your
Schlage Abode app account, from another mobile phone.
Q
A
What is the One-Touch Unlock function?
After pairing the lock with your phone, this feature allows you to unlock your lock
upon arrival with one touch of the keypad. This uses a combination of GPS,
Bluetooth and the Schlage Abode app, to automatically detect your proximity to
the lock and allow you to unlock your lock.
Q
A
How do I turn on the One-Touch Unlock function?
After pairing the lock with your phone, this feature can be set up from
the lock settings screen.
Q
A
I cannot find my Schlage Ease™ lock via the Schlage Abode app.
Ensure your Bluetooth is switched on within your mobile phone, you are in close
vicinity to your lock (within Bluetooth range) and lastly touch your lock keypad
before searching.
Q
A
How many users can I share a Bluetooth key with?
Unlimited! But a new Bluetooth key must be created per user.
Q
A
What is the expiry period of the Bluetooth key link after I share it?
30 minutes after generation of the link.
Q
A
What if my Bluetooth key link expires?
Create a new link and share again. The Bluetooth key link is only valid for
30 minutes after generation.
