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Section 3 Troubleshooting (NetMaster Models – Dryer Control)
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
EC:0A
Invalid Machine Type
Incorrect machine type. Before downloading, ensure data is
for current machine type.
EC:19
No Card Reader Communication
Communication failure. Power down, power up and try
again. If error persists, replace control or card reader.
EC:20
Unreadable Card
Faulty card or dirty contact. Clean chip on card or card
reader contacts. Try card again. If error persists, card may
be faulty.
EC:21
Security ID Mismatch
Incorrect card. Use card with correct security code.
EC:22
Site Code Mismatch
Incorrect card. Use card with correct site code.
EC:23
Card Maximum Value Exceeded
Value on card over max. Use a card which does not exceed
maximum value.
EC:24
Insufficient Memory on Card
Card memory is full. Download card contents to PC and
clear card for re-use.
EC:25
Card Reader Malfunction
Faulty card reader. Replace card reader.
EC:26
Card Write Error
Try card again. If error persists, card may be faulty.
EC:27
Diagnostic Test Card Write Failure
Faulty card reader. Replace card reader.
EC:28
Diagnostic Test Card Read Failure
Faulty card reader. Replace card reader.
EC:29
Diagnostic Test Memory Test
Failure
Faulty card reader. Replace card reader.
EC:2A
Diagnostic Test Card Interface
Failure
Faulty card reader. Replace card reader.
EC:2b
Diagnostic Test Flash Checksum
Failure
Faulty card reader. Replace card reader.
EC:2C
Biberon or Non-biberon Device
Failure
Faulty card reader. Replace card reader.
EC:2d
Firmware Update Failed, S/W
(Software) Intact
Firmware load failed. Replace card reader.
EC:2E
Firmware Update Failed, S/W Not
Intact
Faulty firmware in reader. Replace card reader.
EC:2F
Firmware Updated, S/W Not Intact Faulty firmware in reader. Replace card reader.
EC:30
Timeout Error
Replace card reader.
EC:31
Hotlisted Card Inserted Into Reader Card hotlisted. Control will destroy card.
EC:50
Loyalty Purse Read Error
Try card again. If error persists, card may be faulty.
EC:56
Loyalty Purse Write Error
Try card again. If error persists, card may be faulty.
Right most DP
(decimal point)
Lit
Network Communication Error
Communication problem. Wait for 1.5 minutes for error to
clear. If error doesn’t clear, power-down and power-up the
machine. If error persists, replace control or network board.
Alrm
Break-in Alarm Error
Service the door or coin vault switches.
OFF
Break-in Alarm Shutdown Error
Service the door or coin vault switches.
Display
Information
Description
Cause/
Corrective Action