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Section 3 Troubleshooting (NetMaster Models – Washer Control)
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
EC:06
Invalid Data Code
Incorrect machine type. Before downloading, ensure
data is for current machine type.
EC:09
Corrupted Data Error
Communication error. Try card again.
EC:0A
Invalid Machine Type
Incorrect machine type. Before downloading, ensure
data is for current machine type.
EC:19
No Card Reader Communication
Communication failure. Power down, power up and try
again. If error persists, replace control or card reader.
EC:20
Unreadable Card
Faulty card or dirty contact. Clean chip on card or card
reader contacts. Try card again. If error persists, card
may be faulty.
EC:21
Security ID Mismatch
Incorrect card. Use card with correct security code.
EC:22
Site Code Mismatch
Incorrect card. Use card with correct site code.
EC:23
Card Maximum Value Exceeded
Value on card over max. Use a card which does not
exceed maximum value.
EC:24
Insufficient Memory on Card
Card memory is full. Download card contents to PC and
clear card for re-use.
EC:25
Card Reader Malfunction
Faulty card reader. Replace card reader.
EC:26
Card Write Error
Try card again. If error persists, card may be faulty.
EC:27
Diagnostic Test Card Write Failure
Faulty card reader. Replace card reader.
EC:28
Diagnostic Test Card Read Failure
Faulty card reader. Replace card reader.
EC:29
Diagnostic Test Memory Test Failure
Faulty card reader. Replace card reader.
EC:2A
Diagnostic Test Card Interface Failure
Faulty card reader. Replace card reader.
EC:2b
Diagnostic Test Flash Checksum Failure
Faulty card reader. Replace card reader.
EC:2C
Biberon or Non-biberon Device Failure
Faulty card reader. Replace card reader.
EC:2d
Firmware Update Failed,
S/W (Software) Intact
Firmware load failed. Replace card reader.
EC:2E
Firmware Update Failed, S/W Not Intact Faulty firmware in reader. Replace card reader.
EC:2F
Firmware Updated, S/W Not Intact
Faulty firmware in reader. Replace card reader.
EC:30
Timeout Error
Replace card reader.
EC:31
Hotlisted Card Inserted Into Reader
Card hotlisted. Control will destroy card.
EC:50
Loyalty Purse Read Error
Try card again. If error persists, card may be faulty.
EC:56
Loyalty Purse Write Error
Try card again. If error persists, card may be faulty.
Right most
DP (decimal
point)
Lit
Network Communication Error
Communication problem. Wait for 1.5 minutes for error
to clear. If error doesn’t clear, power-down and power-
up the machine. If error persists, replace control or
network board.
Alrm
Break-in Alarm Error
Service the door or coin vault switches.
OFF
Break-in Alarm Shutdown Error
Service the door or coin vault switches.
Display
Description
Cause/Corrective Action