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Washer Symptom

Possible Cause/Solution

WASH, RINSE STATUS lights on con-
tinuously

Drain Error

• This code indicates that water is still in the washer at the end of the cycle.
• Check the drain hose and drain receptacle to make sure they are installed properly

and not blocked.

• Unplug the machine for 15 seconds to clear this code.

WASH, RINSE STATUS lights flash 1
time

Pressure Sensor Error

• The control has detected trouble sensing the water fill level.
• Unplug the machine and call for service.

WASH, RINSE STATUS lights flash 2
times

No Water Flow Error

• The washer has not filled to the proper water level.
• No or very little change in water level has been sensed within 5 minutes of the cur-

rent fill.

• Make sure hot and cold water faucets are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Clean the screens in the water mixing valve and the filter screens located at the

faucet end of the fill hoses.

• Unplug the machine for 15 seconds to clear this code.

WASH, RINSE STATUS lights on con-
tinuously

Overflow Error

• This code indicates the washer has filled to the overflow level.
• The machine will begin to attempt to pump water out if the lid is closed and locked.
• If the code does not clear, unplug the machine and call for service.

SOAK light flashing

Motor Overload Condition

• Washer may be in an overload condition.
• If condition sets three times washer will show code below.

WASH, SPIN STATUS lights flash 3
times

Motor Overload Error

• Motor may be overheating. Make sure washer is not overloaded.

All STATUS lights flashing

• If the all STATUS lights flash, unplug the machine for 15 seconds. Plug the machine

back in. If the lights still flash, call for service.

 Contact Information

If service is required, contact the nearest Factory Authorized
Service Center.

If you are unable to locate an authorized service center or are
unsatisfied with the service performed on your unit, contact:

Alliance Laundry Systems
Shepard Street
P.O. Box 990
Ripon, Wisconsin 54971-0990
www.alliancelaundry.com
Phone: +1 (920)748-3121

Date Purchased

Model Number

Serial Number

TLW1851P_SVG

1

1.  Serial Plate

Troubleshooting

©

 Copyright, Alliance Laundry Systems LLC -

 DO NOT COPY or TRANSMIT

  23

  Part No. 204954EN

Summary of Contents for TC5102WN

Page 1: ...hers Original Instructions Keep These Instructions for Future Reference CAUTION Read the instructions before using the machine If this machine changes ownership this manual must accompany machine Part...

Page 2: ......

Page 3: ...tructions ap pearing in this manual are not meant to cover all possi ble conditions and situations that may occur It must be understood that common sense caution and care fulness are factors which can...

Page 4: ...ls 11 To Wash Clothes 11 Pausing the Cycle 12 Canceling the Cycle 12 Cycle Operation 13 Optional Features 14 Clothing Care 17 Clothing Concerns 17 Maintenance 19 Cold Weather Care 19 Care of Your Wash...

Page 5: ...ve Maintenance 19 Reinstallation of Shipping Materials 20 Motor Overload Protector 20 Troubleshooting 21 Contact Information 23 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 5 Part No...

Page 6: ...nnel when required Do not do it yourself Do not install or store the washer where it will be exposed to water and or weather Do not wash articles that have been previously cleaned in washed in soaked...

Page 7: ...the shut off valves at the end of each wash day Keep your washer in good condition Bumping or dropping the washer can damage safety features If this occurs have your washer checked by a qualified serv...

Page 8: ...into loads that can be washed in cold warm or hot water 4 Sort by Type and Amount of Soil Heavily soiled clothes will need extra treatment Lightly soiled clothes can become dingy if washed with heavil...

Page 9: ...mperature of the in coming water supply The washer does not heat or cool the wa ter For example northern climates will have much colder incom ing water during the winter months Southern climates will...

Page 10: ...periods of agi tation and then a short soak until advancing to the spin por tion of the cycle All spin speeds are a low spin Waterproof Items If waterproof or water resistant items need to be washed...

Page 11: ...on A three second tone will sound to confirm that these signals are turned off or on In addition the Status lights will be lit in an upward pattern when the signal is turned on The lights will be lit...

Page 12: ...ou can change the cycle during the first wash fill only You can also pause the cycle after the first fill but the cycle selec tion can t be changed at this time NOTE You can t pause a cycle right afte...

Page 13: ...on Soak 27 00 Heavy Soil Fill Agitate Soak 24 00 High Option Wash Fill Agitate Spin 15 30 High High Rinse 2 50 Extra Rinse Spin Fill Agitate 10 10 High High Option Final Spin Spin 9 10 High Total with...

Page 14: ...n Final Spin Spin 8 10 Heavy Duty Bulky Sheet High Perm Press Delicate Low Total without Op tion Perm Press 29 40 All Others 32 40 Spin Cycle Cycle Stage Activity Default Time minutes Agitation Level...

Page 15: ...ith detergent suds Setting the water level to medium or higher will result in better performance from the fabric softener The fabric softener will remain in the dispenser during the wash fill agitatio...

Page 16: ...ing detergent to wash water do not allow any to enter into softener dispenser cup as softener will become gummy To prevent softener buildup the dispenser can be filled with clean water for automatic c...

Page 17: ...r if possible Water Not Hot Enough White clothes will stay whiter with hot wash water Increase temperature Overcrowding Washer Clothes must circulate freely through the water for best results Yellowed...

Page 18: ...phosphate Detergent Use enough detergent so lint remains suspended in water and flushed out Do not oversuds the water Mixing Fabric Types Knits and permanent press attract lint Wash these only with s...

Page 19: ...r care though it may need rinsing or wiping after some unusual loads have been washed This also may be necessary if too little detergent has been used Leave the lid open to allow the inside of the was...

Page 20: ...er agi tator placing the back of the brace into the lid opening first Shipping Plug The plastic shipping plug should be saved and reinstalled any time the washer is moved The plug fits into two openin...

Page 21: ...hoses Such assem blies are designed to shut off the water flow if an increase in flow volume is detec ted such as a burst hose It is possible the devices are activating falsely Replace these fill hose...

Page 22: ...roperly set Check fill hoses Make sure hot faucet hose is connected to hot mixing valve indi cated with H on the valve bracket and cold faucet is connected to cold mixing valve indicated with C on the...

Page 23: ...on con tinuously Overflow Error This code indicates the washer has filled to the overflow level The machine will begin to attempt to pump water out if the lid is closed and locked If the code does no...

Page 24: ...rom where you purchased your unit or call 1 920 748 3950 for the name and address of the nearest authorized parts distrib utor WARNING To reduce the risk of serious injury or death DO NOT repair or re...

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