Alliance Products DALPH1022, Operation Manual

4

 
 
Alliance Damaged Goods Policy 

There are two types of damaged merchandise: 

A.

Visible Damage 

B.

Concealed Damage 

A. Visible Damage

 – The product being received is visibly damaged. 

1.

The receiver should refuse the damaged merchandise. 

 
2.

The receiver should sign the packing slip “refused merchandise due to 
damage” when receiving partial shipment.  

3.

Contact an Alliance customer service representative and alert them to the 
situation. 

B. Concealed Damage – 

When damaged merchandise can not be externally  

detected.   

1.

Save all packing material. 

 
2.

Contact an Alliance customer service representative and alert them to the 
situation. 

3.

The receiver must call the carrier to schedule an inspection of the 
damaged merchandise. 

INSTALLATION 

NOTE:  The installation instructions are similar for all models of pellet / plate 
heaters

.   

A.

Remove all packaging materials from the unit.  Remove the protective 
cardboard from the inside of the unit. 

 
B.

All models are equipped with self-leveling mechanisms that are removable 
through the top of the unit so that adjustments can be made to the extension 
springs.  By adding or removing springs, proper dispensing can be obtained.