Error Codes
Following is a list of possible error codes for an electronic con-
trol. Errors beginning with
Ei
refer to external device Infra-red
communication errors. Errors beginning with
EC
refer to card
reader errors. All other errors refer to machine errors.
NOTE: Fatal Errors will show
oUt oF ordEr
along with
the error on the display.
Error Codes
Display
Description
Cause/Corrective Action
Ei01
Transmission Fail-
ure
Communication failure. Re-aim external device and try again.
Ei02
Time-out Error
Communication failure. Re-aim external device and try again.
Ei03
Invalid Command
Code
Communication successful, but the command was not valid for this machine type, or
the control could not perform the command in its current mode of operation. Ensure da-
ta is for current machine type and control is in correct mode.
Ei04
Expecting Upload
Request
Communication failure. Re-aim external device and try again.
Ei05
Invalid or Out-of-
Range Data
The value in at least one of the programming options is invalid or out of range. Recheck
the programming option’s value and try again.
Ei09
CRC-16 Error
Communication failure. Re-aim external device and try again.
Ei0A
Framing Error
Communication error. Re-aim external device and try again.
Ei0C
Time-out Exceeded
Communication error. Re-aim external device and try again.
Ei0E
Encryption Error
Communication error. Re-aim external device and try again. If the problem persists,
check that the security code is correct.
Ei0F
Infra-red Disabled
Communication failure or infra-red is disabled. Manually enable infra-red on control or
re-aim external device and try again.
ECXX
Payment System Er-
ror
The Front-end control communicates with the Payment System in order to perform
vending transactions. If an error should occur, which, terminates communication during
a transaction, the LED Display will show
ECXX
for a control generated error, where the
XX
represents an error code.
EC02
Time-out Error
Communication failure. Try card again.
EC03
Invalid Command
Code
Communication successful, but the command was not valid for this machine type, or
the control could not perform the command in its current mode of operation. Ensure da-
ta is for current machine type and control is in correct mode.
EC05
Invalid or Out-of-
Range Data
The value in at least one of the programming options is invalid or out of range. Recheck
the programming option’s value and try again.
EC11
No Card Reader Ini-
tialization
Communication is valid, but there is no card reader initialization. Power down, power
up and try again.
EC18
No Communication Card reader is initialized, communication lost. Power down, power up and try again. If
error persists, replace control or card reader.
Table continues...
Error Codes
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Summary of Contents for BT3JGASG403UW01
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