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Appendix C
Technical Support Fax Order
Name_________________________________________________________________
Company_____________________________________________________________
Address ______________________________________________________________
City ___________________ State/Province_______________________________
Zip/Postal Code ______________ Country_______________________________
Phone _____________________________Fax _______________________________
Incident Summary
Model number of Allied Telesyn product I am using __________________
Firmware release number of Allied Telesyn product _________________
Other network software products I am using (e.g., network managers)
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Brief summary of problem ___________________________________________
______________________________________________________________________
______________________________________________________________________
Conditions (List the steps that led up to the problem.)________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and
configuration files. When completed, fax this sheet to the appropriate
Allied Telesyn office. Fax numbers can be found on page viii.
