Troubleshooting
108
Mako U Technical Manual V1.1.3
Windows
4.
Check if the
USB3 Vision device driver
is properly installed and assigned to the
camera.
Instructions in this chapter describe camera
Windows
5.
Check if the
USB3 Vision transport layer
is properly installed.
Either: Install
Vimba
, including the USB3 Vision transport layer driver.
Or:
Install the USB3 Vision transport layer, according to the
Vimba Manual
.
For
Vimba
download, see
https://www.alliedvision.com/software
Result: The camera is recognized.
6.
The camera,
connected to a USB 3.0 hub
, is not recognized anymore.
Check if the USB 3.0 hub has crashed.
1.
Disconnect the USB and power supply cable from the hub.
2.
Reconnect both.
Result: The camera is recognized again.
7.
The camera,
connected directly to the PC
, is not recognized anymore.
Check if a hub included in the
USB host controller
has crashed.
1.
In the
Device Manager
, deactivate the host controller.
For
Windows
, see
Installing the camera driver with Windows tools
2.
Reactivate the host controller.
Result: The camera is recognized again.