Troubleshooting
110
Mako U Technical Manual V1.1.3
Performance
How can I improve camera performance?
5.
What can I do if the camera crashes when using a third-party camera driver?
Check if the camera is operated with a third-party driver causing the crash,
the camera cannot be controlled nor stream images.
This behavior may happen if:
•
The camera is operated in
AcquisitionMode
=
Continuous
.
•
The application sends register write commands immediately after an
AcquisitionStop
command.
First aid
Disconnect the camera and reconnect it again for a hard reset.
Permanent solution
(if possible)
Install the Vimba camera driver, see
Interim solution
(until we can offer a permanent solution)
Insert a timed delay of 100 ms between an
AcquisitionStop
command and
the next register write command.
1.
Check if the
hardware
sufficiently supports your USB camera.
Recommended USB 3.0 accessories
2.
Check if the
camera shares the bus with other devices
reducing the available
bandwidth.
Connect the camera to an individual bus, not shared by other devices.
For more information, see
Dividing bandwidth between devices on a common
3.
Check if the
camera is connected to cascading hubs
, reducing the available
bandwidth.
Attach devices directly to a separate USB 3.0 bus. If you want cameras to share a
common bus, use only a single hub to attach devices. For more
information, see
