Appendix A - Troubleshooting
working correctly.
Problem 2:
Some applications do not run properly when using the Wireless-N
Broadband Router.
Solution 2:
The Wireless-N Broadband Router processes the data passing through it, so
it is not transparent.
For incoming connections, you must use the Virtual Server or Firewall
Rules to specify the PC which will receive the incoming traffic.
You can also use the
DMZ
function. This should work with almost every
application, but:
•
It is a security risk, since the firewall is disabled.
•
Only one (1) PC can use this feature.
Wireless Access
Problem 1:
My PC can't locate the Wireless Access Point.
Solution 1:
Check the following.
•
Your PC is set to
Infrastructure Mode
. (Access Points are always in
Infrastructure Mode
)
•
The SSID on your PC and the Wireless Access Point are the same.
Remember that the SSID is case-sensitive. So, for example "Work-
group" does NOT match "workgroup".
•
Both your PC and the Wireless-N Broadband Router must have the
same setting for WEP. The default setting for the Wireless-N Broad-
band Router is disabled, so your wireless station should also have WEP
disabled.
•
If WEP is enabled on the Wireless-N Broadband Router, your PC must
have WEP enabled, and the key must match.
•
If the Wireless-N Broadband Router's
Wireless
screen is set to
Allow
Trusted PCs only
, then each of your Wireless stations must have been
designated as "Trusted", or the Wireless station will be blocked.
•
To see if radio interference is causing a problem, see if connection is
possible when close to the Wireless-N Broadband Router.
Remember that the connection range can be as little as 100 feet in poor
environments.
Problem 2:
Wireless connection speed is very slow.
Solution 2:
The wireless system will connect at the highest possible speed, depending
on the distance and the environment. To obtain the highest possible connec-
tion speed, you can experiment with the following:
•
Wireless-N Broadband Router location.
Try adjusting the location and orientation of the Wireless-N Broadband
Router.
•
Wireless Channel
If interference is the problem, changing to another channel may show a
marked improvement.
•
Radio Interference
Other devices may be causing interference. You can experiment by
switching other devices Off, and see if this helps. Any "noisy" devices
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