NANO 2 – Managing & Handling Nano2PBX
User Manual v2.7
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Important Note:
NanoPBX will initiate the conference call only with G711u-Law codec with 20ms latency. Please make
sure you have enabled the same codec in all the conference IP phones.
10.4. Call Forwarding
Call forwarding / Diverting is a telephony feature. If your phone is unreachable / out of
service area or you do not wish to receive calls, the incoming calls can be diverted to other
phone numbers. The Call Forward feature enables incoming calls to be redirected to any
other telephone in the country. Outgoing calls can still be made even after you have
activated Call Forward. Only incoming calls are redirected to another number. (Please refer
Section 2.1 to activate and operation of this feature).
10.5. Call Parking
Enables a user to hold a call and to retrieve it from another station within the group. To park
a call, dial the Blind Transfer prefix code followed by Call Parking feature code i.e. *8 7000.
The call is parked and the caller is held. And it will announce the parked extension (i.e.
7005).
To retrieve the call, the user can go to any phone in the group and dial the parked extension
(i.e. 7005). Then call will be retrieved and connects to the retrieved user.
Use the following steps to park and retrieve the call:
1. While you are on a call, press the transfer button on your phone
2. Dial extension 7000 (default)
3. PBX announces the parked extension (e.g. 7001, 7002, etc.)
4. Hang-up the phone
5. To retrieve the parked call, dial the previously announced parked extension (7001,
7002, etc.)
10.6. Call Hold and Retrieve
Enables users to automatically hold and retrieve incoming calls without requiring the use of
feature access codes. This feature is especially useful for attendants managing a large
volume of incoming calls.
Any user can put a call on hold by pressing the Flash key. The extension on hold will start
getting Music on hold. The same call can be retrieved back by pressing the flash key again.
10.7. BLF (Busy Lamp Field) Support
NanoPBX supports BLF, which sends information about other extensions to a phone
connected to the same PBX to inform the status.
By default BLF Support is enabled. This feature is used by a receptionist or secretary for
routing incoming calls.
Summary of Contents for Nano 2
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