My Unit is Cutting Out
1.
For optimum function of the unit, we highly recommend the pump is
positioned on a brick, so it is not resting directly on the bottom on the pond.
This is to prevent large clumps of debris blocking the inlet and restricting the
flow.
2.
Ensure that all O-rings are in place and well lubricated.
3.
Locate the impeller and shaft in the pump and inspect for damage and clear
the fittings and parts of any waste build-up.
4.
Ensure that the plastic propeller part of the impeller is attached to the
magnetic part and that they have not come apart or split. If these parts looks
fine and there are two rubber grommets fitted on each end of the shaft, or
already inside the fittings, then re-assemble the unit.
If none of the above resolves your issue, or you require spare parts for your
pump, please contact the supplier of your unit.
