Phone and Voicemail Guide
635 Crosskeys Office Park • Fairport, NY 14450 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2006 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems. All other names may be trademarks
or registered trademarks of their respective owners.
Revised: September 26, 2006
Page 5
III. Important Notes Regarding the Voice Mail System
To access your voice mails box from any external location, dial in and reach the auto attendant, then dial 6
plus your extension number.
To skip a user’s outgoing greeting and record a message, press #.
To perform any voice mail command during message playback, press * then the command prompt – for
example to delete a message during playback, press *3.
To transfer to another user’s extension either during outgoing message playback or after leaving a message,
press * and the extension number. For example, to reach the operator press *0 or, to reach another user,
press *123.
IV. Accessing Your Message Center Inbox
1.
Dial 6 & Extension or Press Message Button
. From any telephone, dial 6 followed by your primary
extension number, or press the Messages button from an Allworx feature phone.
KEY NOTES:
a. When calling from outside the organization, you can access your VM box by reaching the auto attendant
and dialing 6 followed by your primary extension.
b.
Alternatively, you may have an internal user transfer you to your VM box.
2.
Enter Your Password.
From the telephone keypad, enter your password followed by the # key.
3.
Select an Option.
You will hear an announcement indicating the number of new and saved voice mail and e-
mail messages in your inbox, along with your current presence setting and the following options:
Options
Function
1
To listen to voice mail messages
2
To listen to saved voice mail messages
3
To send a message
4
To change your Message Center system
settings (record your name, outgoing
greeting, or change presence)
5
To listen to e-mail messages
6
To listen to saved e-mail messages
9 or hang up
To end your call
*
To listen to these choices again
