• Fire Cemented Joints
• Fire Bricks (where applicable)
• Painted surfaces
The Warranty does not cover an
illegally installed stove
(see point 1
above).
The Hi-Flame Warranty does not cover
parts deemed to be consumables which
include paint, firebricks, fire grates, ver-
miculite panels, smoke deflection plates
(baffle plates), gaskets, rope seals and
heat-resistant glass.
Limits of Warranty
The Hi-Flame Warranty is not
transferable and applies to the original
retail purchaser only. It does not cover
the failure of the appliance due to
accidental damage, misuse or abuse,
modification, illegal installation, repairs
(other than those by the authorised
dealer) or failure to maintain the stove
in a serviceable condition.
Under no circumstances shall Hi-Flame
be liable for any incidental or
consequential damage claims of any
nature whatsoever arising from the
non-conformance of the stove under
the terms of the manufacturer’s
Warranty. These include loss of profit,
commercial losses, transport costs
and damage during transport, costs
in connection with any dismantling
and reassembling of the stove and its
installation components. The maximum
value of the Hi-Flame Warranty cover
shall not exceed the value of the
dealer’s original purchase price.
These terms and conditions do not
affect, nor or they intended to
affect, your statutory rights.
40
ANNUAL SERVICE
In the interests of safety it is important
that your Hi-Flame stove is serviced on
an annual basis in accordance with the
instructions outlined below. This should
be carried out by a suitably qualified
person such as your original approved
installer, a Hetas or INFO registered
installer or your authorised Hi-Flame
dealer.
When the stove is cold strip, clean and
inspect it.
Internal Components
Remove and
inspect the following:
• Baffle Plate
• Side Firebricks
• Grate Assembly
• Ash Pan
Use a wire brush to clean the baffle
plate and grate assembly. Use a soft
brush on the firebricks and handle these
with care as they become fragile with
continuous use. Wire brush the inside
of the stove and remove all ash and
debris from inside the stove and the ash
pan chamber.
Check all parts for wear or damage and
replace as necessary. Some surface wear
is normal on firebricks and these only
need replacing when they are very thin
or have crumbled to reveal the stove
bodywork.
Re-fit all the internal parts.
Stove Glass
Check the glass for chips
or cracks and the glass seal condition
and replace if necessary. Thoroughly
clean the stove glass on both sides.
